Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Москви
|червень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 5%.|
|вересень||Найпопулярніший час для перельоту – ціни у середньому вищі на 14%.|
Середня ціна (в обидва боки)
|₴7 631||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴5 017||або менше|
Вигідна ціна (в один бік)
|₴3 147||або менше|
З усіх варіантів перельоту до Москви з України за останні 72 години найдешевшим виявився квиток з Києва до Москви. Він коштує ₴1 324 в один і ₴4 185 в обидва боки. При цьому найбільшою популярністю користується маршрут з Києва до Москви: найнижча ціна, знайдена на ньому за останні 72 години, складає ₴5 086 (за переліт туди й назад).
У місті Москва 4 великих аеропорти. Москва Міжнародний аеропорт Внуково розташований ближче до центру (28 км), Москва Міжнародний аеропорт Шереметьєво у 28 км від центра міста, Москва Аеропорт Раменське у 40 км від центра міста , а Москва Домодедово – у 41 км від центру міста. Див. карту
Москва: більшості мандрівників, місце вильоту яких – Україна, в'їзд заборонений.
Москва: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Україна, а місце призначення – Москва, зобов'язані ізолюватися протягом 14 днів після в'їзду.
Мандрівники, місце вильоту яких – Україна, а місце призначення – Москва, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Москви, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Москви протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Москви ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Москви за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "The meals were awesome, flight great!"
Плюси: "Flight attendants are friendly and helpful."
Плюси: "Muy confortable, la amabilidad de los tripulantes"
Плюси: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Мінуси: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."
Плюси: "Seats super comfy"
Мінуси: "Seats are tiny and uncomfortable!"
Плюси: "They had many snacks and meals. Staff was very friendly."
Мінуси: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Мінуси: "Having no entertainment in the flight"
Плюси: "Flight share with another airline so we couldn’t book our seats in advance."
Мінуси: "Space is cramped. Very professional and courteous crew."
Плюси: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"
Плюси: "great flight"
Мінуси: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"
Плюси: "Very attentive staff, good food and drinks."
Мінуси: "We paid for upgraded seats that were still very tight."
Плюси: "Great customer service, the crew was professional and courteous."
Плюси: "i liked the food and the crew. they were nice."
Мінуси: "the flight was good. nothing to not like."
Плюси: "Fast boarding and deplaning."
Мінуси: "Not clear seat bookings cost $35. I was assigned the last row. Extra short width, pitch, couldn't fully recline (A340-300) Terrible food. Super old, tired plane. Crappy in-flight entertainment with non-intuitive controls. Poor air conditioning. I felt like I was stuffed in a cage for 7 hours. Way worse than United domestic."
Плюси: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Мінуси: "That it wasn’t a flight to denver"
Плюси: "Class staff"
Мінуси: "Bit of a delay"
Плюси: "Very Pleasant Staff!"
Плюси: "I was flying business class so staff, food, etc was excellent"
Мінуси: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"
Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."
Плюси: "Generally Swiss air was good"
Мінуси: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"
Мінуси: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."
Мінуси: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."
Плюси: "Nice experience."
Мінуси: "Seats are not so comfortable. Crew is nice, but not too nice"
Плюси: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"
Плюси: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Мінуси: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"
Плюси: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Мінуси: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."
Плюси: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Мінуси: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Плюси: "Leg room"
Мінуси: "No entertainment"
Плюси: "It was a good short flight, with good service"
Плюси: "The staff was excellent and friendly"
Мінуси: "I didn't enjoy the food"
Плюси: "See below"
Мінуси: "We got to Rome airport 4 hours before to not miss flight! They booked us with 45 min to connect in Zurich. Then flight from Rome kept getting delayed with no explanations. We got to Zurich with 30 minutes to go. We literally ran to get to gate E. We got no help from Swiss employees and got to our gate with 10 min before flight. They said gate was closed. Went to transfer desk, next flight was next day at 1 pm. Missed very important meeting at work that I had planned around for months. Very upset and disappointed. Felt they could have helped us a lot more and got us on our flight."
Мінуси: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"
Плюси: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Плюси: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Мінуси: "gate number on ticket was different from where plane left from. Almost missed my flight."
Плюси: "Flight attendants were polite and very nice."
Мінуси: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Плюси: "The crew was very nice, I felt bad for them as people were constantly complaining."
Мінуси: "The tv's did not work, was extremely disappointing."
Плюси: "Boarding and staff okay"
Мінуси: "Terrible plane ; no room , the most miserable flight we have ever been on"
Плюси: "We were very pleased with our flight on Swiss Air."
Плюси: "The crew was very attentive and accommodating."
Мінуси: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Плюси: "Very positive opinion about the flight."
Мінуси: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Плюси: "Beautiful new jumbo jet"
Мінуси: "Changed plane and seats so boarding was delayed"
Плюси: "Good service... Quick boarding"
Мінуси: "Older plane, seats too narrow and short for 11hr flight. Bathrooms are TINY even by airline standards. Entertainment system has lots of choices but screens are low quality."
Плюси: "Great entertainment center. Complimentary alcohol and snacks. All this masks the torture of sitting in a way -too-small seat for 11 hours plus."
Плюси: "Nice and friendly staff, good food and free wine"
Мінуси: "Everything was great!"
"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."
Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"
Мінуси: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"
Плюси: "Crew was wonderful. Food and drinks was good."
Мінуси: "More movies in Russian language, or with English subtitles"
Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."
Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"
Мінуси: "Thanks Lufthansa for amazing service!"
Плюси: "Everything about the flight was perfect."
Мінуси: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."
Мінуси: "Food need be much better"
Плюси: "Leg room, comfortable seats, staff great"
Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"
Мінуси: "Seats in row 56 are too tight."
Плюси: "Everything was dood"
Мінуси: "No complains"
Плюси: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Мінуси: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."
Плюси: "The price was fair and updated information on flights were sent to my phone."
Плюси: "Everything was good! I didn’t have any problems with that flight!!!"
Плюси: "Every thing"
Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."
Плюси: "Fast boarding, friendly crew"
Плюси: "Everything!! Flight was great!!"
Мінуси: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Мінуси: "The seats were uncomfortable."
Плюси: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Мінуси: "We were late, had to run through the airport just to catch our next flight"
Плюси: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Мінуси: "There is not entertainment and seats not that comfortable"
Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"
Плюси: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Мінуси: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Мінуси: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."
Плюси: "Nice crew and dinner."
Мінуси: "Luggage didn't make the flight."
Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"
Мінуси: "Had to pay to check in one nag"
Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."
Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."
Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."
Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"
Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"
Мінуси: "Kosher snacks were missing.."
Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."
"Check in of luggage the day before"
Плюси: "The crew. The punctuality."
Плюси: "They have Economy class seats on the business class. Uncomfortable."
Мінуси: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Плюси: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Мінуси: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."
Плюси: "Seat ok typical. Non busy flight lots of room"
Мінуси: "Food was poor"
Плюси: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Мінуси: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."
Мінуси: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."
Плюси: "Food, entertainment options, business class seats that lay flat"
Мінуси: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"
Плюси: "Medical help"
Плюси: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."
Мінуси: "Caótica boarding Uncomfortable seats did not recline"
Плюси: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"
Мінуси: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Плюси: "I liked the crew on the flight."
Мінуси: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Плюси: "Life is beautiful"
Мінуси: "My fellow passenger fended off my sexual advances like a pro"
Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Плюси: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Мінуси: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"
Мінуси: "Hot meal was awful"
Мінуси: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"
Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."
Плюси: "The crew was very attentive, generous and courteous."
Плюси: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."
Плюси: "The rep was able to get me on Air France instead."
Мінуси: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."
Плюси: "Friendly staff"
Плюси: "Flight Attendants super friendly as well as ground staff in Salzburg."
Мінуси: "Seats a little tight."
Плюси: "I like the food , service and clean airplane."
Плюси: "Short flight."
Мінуси: "Seat comfort was meh."
Плюси: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Мінуси: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"
Мінуси: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Мінуси: "The departing time is quite bad 4:20 in the morning"
Мінуси: "Delayed flight after an already long flight from the states"
Мінуси: "seats too cramped"
Плюси: "The flight attendants were beautiful"
Мінуси: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"
Мінуси: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Плюси: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Мінуси: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."
Плюси: "Good service"
Мінуси: "Instant coffee"
Мінуси: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Мінуси: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."
Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."
Плюси: "Their first class looked very comfy"
Плюси: "The boarding and exiting of the aircraft was smooth and organized. I really do prefer that passengers be strictly monitored when boarding the plane according to their seats. It really does make sense to board the plane from the rear forward. I realize airlines feel like they have to make their business class passengers feel special, but it really doesn't make sense for passengers to be climbing over one another."
Мінуси: "I left my entertainment at home in a mad rush to depart which is very unusual for me. As a result, I had to rely on Austrian Airlines' copyright licenses, and they were less than satisfactory. Fortunately, I'm flying back with Lufthansa, so I hope there will be more variety there. The lavatory at the back of the plane was filthy by the end of the flight. I don't understand why the flight attendants feel to good to clean the lavatories for their passengers. We are stuck on a flying can for 9-10 hours and deserve to have clean lavatories during that time. At one point, I was thirty and approached the back of the plane. When I entered the rear galley, the ladies looked at me like I was intruding. If self-service is not available for passengers, then flight attendants should be prepared to serve their customers."
Плюси: "The service on board was fantastic. The flight was very smooth."
Плюси: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Мінуси: "The food was bad."
Плюси: "The good and service"
Мінуси: "No TV screen"
Мінуси: "I had no notification about luggage fee in airport upon registration."
Плюси: "The plane condition."
Мінуси: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Плюси: "I liked how generous they were with food and drinks"
Мінуси: "Free WiFi could have made the flight a lot better"
Плюси: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Плюси: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Плюси: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Мінуси: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Мінуси: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Плюси: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Мінуси: "Move the drapes a few more inches back."
Плюси: "The crew."
Мінуси: "The time between flights."
Мінуси: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Плюси: "KLM STAFF WERE VERY PROFESSIONAL"
Мінуси: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Мінуси: "Everything was OK"
Плюси: "The crew were excellent and seats were comfy."
Мінуси: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Плюси: "Great airline"
Плюси: "Newer plane, crew was amazing, seats were adjustable"
Плюси: "Crew was nice and pleasant"
Мінуси: "Flight very late"
Плюси: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Мінуси: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Плюси: "Food and service"
Мінуси: "Working wifi would be good. Better A/C. More comfortable seats"
Плюси: "Good for both."
Мінуси: "Bigger seats."
Мінуси: "Delays, took my hand luggage into the hold,"
Плюси: "Everything was smooth and effortless."
Мінуси: "Can’t think of anything."
Плюси: "Food, entertainment and crew was exceptionally friendly."
Мінуси: "Seats not great for such a long flight."
Плюси: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Мінуси: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Плюси: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Мінуси: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Мінуси: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Плюси: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Плюси: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Мінуси: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Мінуси: "Turn the lights on early making it hard to sleep"
Плюси: "Nice crew pilot food and beverage"
Мінуси: "No wifi"
Мінуси: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Плюси: "Face recognition was amazing"
Мінуси: "Too hot on plane"
Мінуси: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Плюси: "The entertainment options were good."
Плюси: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Плюси: "Fabulous trip with friendly, helpful staff"
Мінуси: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Мінуси: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Мінуси: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Мінуси: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Плюси: "Great food"
Мінуси: "Sears we're toooo small"
Мінуси: "Klm flight has very congested seating Getting information about eticket was pain"
Плюси: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Мінуси: "Nothing. This is filler text to meet the min. characters."
Плюси: "Wide selection of entertainment, food was good."
Мінуси: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Плюси: "Plane service"
Мінуси: "1h30min delay at airport"
Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"
Плюси: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Мінуси: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Плюси: "Flight was quick, professional, friendly."
Плюси: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Плюси: "Yeah Everything well organized"
Мінуси: "I believe so"
Плюси: "The sear was messy they didn't clean it it was full of pieces of bread."
Мінуси: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Мінуси: "Delay in take off 45 min!!!!"
Мінуси: "Seat recline was broken- wouldn’t hold position."
Мінуси: "Seat angle adjustment was not the most comfortable for sleeping."
Плюси: "Crew was great. Seats were comfortable."
Мінуси: "The airline lost both of my luggage suitcases."
Плюси: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Мінуси: "See previous"
Плюси: "The whole crew is so kind"
Мінуси: "Delta made my whole first flying experience the best."
Плюси: "Friendly crew"
Мінуси: "No entertainment facilities"
Плюси: "Good crew, as usual with Air France."
Мінуси: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Плюси: "Everything was great"
Плюси: "Crew was amazing. Service and food was good."
Мінуси: "Random TSA check was not needed at the end when boarding."
Мінуси: "It was a great flight can’t think of anything"
Плюси: "Plane was new, and seatback screen responsive and functional."
Мінуси: "Economy seats not very comfortable, very tightly packed together"
Плюси: "Very little"
Мінуси: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Плюси: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Мінуси: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Мінуси: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Плюси: "Quick and efficient not lying more to say or critique."
Мінуси: "Coffee and a bread roll as a snack??"
Плюси: "Timely and smooth teansit."
Мінуси: "Food has a way to go to be appetising."
Плюси: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Мінуси: "Le capitain et l’aterrisage"
Мінуси: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Мінуси: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."
Плюси: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Мінуси: "Nothing to complain about."
Плюси: "Modern aircraft with power, big screens etc"
Мінуси: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Плюси: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Мінуси: "Slight issue with headphone connection, was not the only passenger."
Плюси: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Мінуси: "I just expected better toilet bag for business but what was given out was just basic."
Плюси: "Absolutely everything perfect."
Мінуси: "Through my own fault I ordered a different seat instead of window seat. :)"
Мінуси: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Мінуси: "Please see comments above about this flight."
Мінуси: "I don’t know why they keep making boarding with stairs and bus."
Мінуси: "They were unfreindly and rude."
Плюси: "Flight attendant was very nice."
Мінуси: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Плюси: "Easy, fast, comfortable, no hassles"
Мінуси: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Плюси: "Nothing special"
Мінуси: "They start serving late the apperitif before taking off and take it back right after."
Плюси: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Мінуси: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Плюси: "It es a good flight back"
Мінуси: "Items missing on duty free purchases"
Плюси: "No issues, quick trip, friendly staff, comfortable ride..."
Плюси: "The service and food were excellent plane was clean."
Мінуси: "No entertainment system"
Плюси: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."
Мінуси: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Плюси: "I like the service of AF"
Плюси: "The seats were comfortable."
Мінуси: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."
Мінуси: "To many announcements on a overnight flight."
Авіакомпанії, які здійснюють рейси до Москви, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Москви
Захисна маска на борту є обов'язковою. Маски на рейсах до Москви надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Москви забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Москви
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Москви з гнучкими умовами