Пошук дешевих авіаквитків до Laguna Beach

Мінуси: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."

Мінуси: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"

Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Плюси: "Excellent service with attention to detail"
Мінуси: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"

Плюси: "Overall great service!"

Плюси: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Мінуси: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."

Плюси: "Great crew and food served was nice for airline food."
Мінуси: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"

Мінуси: "TOOO long."

Плюси: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Мінуси: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."

Плюси: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Мінуси: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"

Плюси: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Мінуси: "None to rant about."

Плюси: "Great service, friendly and helpful"
Мінуси: "nothing"

Плюси: "Food was good, staff was excellent."
Мінуси: "Can't think of anything."

Плюси: "Everything"
Мінуси: "Everything"

Плюси: "everything"
Мінуси: "nothing"

Плюси: "Entertainment and food was good."
Мінуси: "Long flight from Doha to LA."

Плюси: "very nice crew please have good dessert"

Мінуси: "Thanks"

Мінуси: "The employees were not motivated to work. Food was scarce and I was left starving the whole flight. On a 16 hour flight, there should be more food and beverage service other than the 2 times the attendants served us. How can we stay hydrated if we aren't being given any liquids?"

Плюси: "Same as above"
Мінуси: "Same as above"

Плюси: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"

Плюси: "Good attitude from staff"

Плюси: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Плюси: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Мінуси: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"

Плюси: "Polite staff keen to help"

Плюси: "Same"

Мінуси: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."

Плюси: "Nt bad"
Мінуси: "Attendants were skiving at the back"

Плюси: "on time no one in my row so i got to sleep good food"
Мінуси: "enoyed it all"

Плюси: "Staff were polite and helpful. Flight was smooth and on time. Overall very good considering length of flight and difficulty of accommodating such a large crowd for such a long time."
Мінуси: "Meal service was very disappointing. 16 hour flight with one meal at the beginning, one meal at end, and a small, rather unappetizing hot pocket like sandwich in between? And snack offerings were ice cream, potato chips, candy bars and a few apples (ran out of apples). Need more healthy options. There needs to be a more full meal/snack offering around the half way mark if you are going to keep people from grumbling."

Плюси: "New plane. Decent legroom."
Мінуси: "Not enough food was served for a 16.5 hour flight."

Мінуси: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Плюси: "Cabin crew were excellent, very nice and accomodating"
Мінуси: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."

Плюси: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Мінуси: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"

Плюси: "Qatar airways always seems to handle busy flights and crammed seats calmly, efficiently and on time. It's a long haul - 16+ hours, and if you have to go economy as a 6 foot tall person, their seats recline well, seemingly better than many. You have to plan your long layovers, and they do offer assistance with hotel transfers, but they don't advertise this very clearly - so do your homework before flying!"

Плюси: "I liked the food and the entertainment ."
Мінуси: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."

Плюси: "Flight attendants were very courteous and attentive. Comfortable seats and smooth flight. Didn't feel that the flight lasted for 16 hours."
Мінуси: "Food needs to be asked for rather than offered."

Плюси: "bathrooms had liquid on the floor sloshing around from about 1 hr after take off. Flight attendants need a disposable towel to put down. Nasty bathroom are not pleasant."
Мінуси: "i was blessed with 3 seats in a row. Had trouble lying down because the arm rests don't go up all the way. The seat belt connectors were not recessed, so they poked me in the side. The movie selection was only so - so. See the selection from Singapore airlines if you want to see a good example. I have many food allergies - for the sweet & savory snacks, the ingredients are in Latin - like a place holder ready for when they get the real words to put there. e.g. dolorem ipsum ..."

Плюси: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Мінуси: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."

Мінуси: "It was not at all a smooth travel experience. The original flight was from Mumbai to Doha to Los Angeles. After reaching Doha they said the flight is full !! They made me travel via Boston where it was so much hazzel to catch the next connecting flight. My bags did not come in the same flight. Next day I had to go to the airport again to bring them. I did not had anything to wear, I had to purchase basic stuff. It was a very inconvinient travel. I want compensation from Kayak as you guys confirmed my booking and I come to know at the Doha airport the flight is full. HOw did you issue me a ticket??"

Плюси: "I really liked the service and demeanor of the crew and staff members."
Мінуси: "I didn't like the handling of an unexpected delay. It seemed to take an hour longer to handle the change over from one plane to another. The staff seemed rather unprepared for how to resolve the issue smoothly and seamlessly. Training in handling unexpected events might be a good way to overcome this."

Плюси: "Landing was smooth"

Плюси: "Good quantity and variety of shows on in-flight entertainment system which is important on 12+ hour flights."
Мінуси: "Food quality has gone down. Most flight attendants we encountered had poor attitudes - felt like they were doing us a favor when serving us."

Плюси: "The plane is nice and comfortable. Individual tvs was great."
Мінуси: "The male flight attendant was trying to force luggage in the overhead. I heard a crack and so did the lady standing behind him and the ones sitting next to me. I asked him what that crack noise was and he said nothing. That I was imagining it or something. He then said he did not touch my bag when I watched him push it back and over and shove another object in front of it. He broke my carry on bag the crack was the pull grip piece that attached for the bag to lean when pulling broke in half. I have not even had the bag for 6 months and he broke it and took no accountability for it. No one cared or showed any attempt to apologize."

Плюси: "Things I liked: 1) Ample leg room in economy. I liked the 3-3-3 seating arragement. The cabin was very comfy. 2) Friendly staff overall 3)Good quality food"
Мінуси: "1) The reading lights for my seat didn't turn on despite repeated reset by airline crew. Ditto for all passengers in Row 31 D-F. 2)Antiquated personalized screen for entertainment.When compared to Etihad and Emirates, this is way below par. 3)I was told mango juice was not available only for them to serve it later with regular meals. 4) I had left my coat with staff at the front to be picked up on my way out. While other airlines wait with the coat on your way out, Qatar made me wait to hand over my coat. I was one of the last passengers to deplane."

Плюси: "I am 6' 4" (190 cm) and had no problems on my 16 hour flight."

Мінуси: "I was travelling with two kids, one of them an infant, in a more than 16hr long flight and I was not given a seat with basinet. Not only did I not get a basinet (which I had requested at the time of booking my flight and did get in the shorter leg of the flight) I was given seating in the very last row. The set assigned to my child had its base loose and the crew requested me to seat him at some other place temporarily because if he is not seated they will not be able to take off. The lavatory in the other section of the plane was broken and all the passengers were crowding at the one near our seats."

Плюси: "Good plane, crew"
Мінуси: "Delay of departure and not much food or variety, not good snacks, little choices of entertainment"

Мінуси: "All"

Плюси: "Food, crew"

Плюси: "Entertainment is great. Food was pretty good, comparatively."
Мінуси: "Leg room is terrible. I mean, the worst I've ever experienced on a long-haul international flight, terrible. The only saving grace was that the middle seat was empty. Why they got rid of the Comfort Class seats, I have no idea. These seat are just plain awful."

Плюси: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Мінуси: "The plane had no charging port for phones."

Мінуси: "Too hot inside the aircraft"

Мінуси: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"

Плюси: "everything"

Мінуси: "Lost my poor mother wheelchair and didn't help her kind of leaving her for hours in corner"

Плюси: "Price and flight schedule Overhead compartment size is good Nice variety of films available"
Мінуси: "Inadequate leg room Touch screen difficult to control, varied from nonresponsive to overreaponsive Food: inedible "pide", only entree choice was kebab, they ran out of chicken. I was in the middle of the plane. Announcements usually unintelligilbe"

Плюси: "Felt positively spacious compared to the flight before on the A330. Had similar economy seat: window on the right side. Interesting views of the far Greenland and the far north of Canada."
Мінуси: "A flight attendant banging on the door of the bathroom! Hello, what about "Occupied" don't you understand?"

Плюси: "Turkish does well job pushing passenger experience with small things"

Мінуси: "Good service no delayed"

Мінуси: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"

Плюси: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"

Плюси: "Smooth from beginning to end Well done !"

Плюси: "Like flying first class"

Плюси: "It was the best"
Мінуси: "The best"

Мінуси: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Плюси: "The food was good and the entertainment was fine."
Мінуси: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."

Мінуси: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."

Мінуси: "Seats are not comfortable you end up with bad neck pain"

Мінуси: "Extra extra and private security passing from Istanbul airport"

Плюси: "Nothing"

Плюси: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Мінуси: "The seats are cramped just like any other airline."

Плюси: "I'm happy and will continue to fly Turkish."

Плюси: "Everything"

Плюси: "Good service"
Мінуси: "Departure delay"

Плюси: "Entertainment"
Мінуси: "Flight was delayed 2 hours before take off."

Плюси: "Service and food is good, crew is helpful"
Мінуси: "Seats would have been sufficient for a one hour flight but not for 13 hrs. I am 5.11. not enough leg room and not wide enough."

Плюси: "When I missed my flight from Belgrade to Istanbul due to plane being late 45 min.and I missed my flight to LA, they gave me a free accommodation and meals."
Мінуси: "I didn't like the fact that nobody told me that Ataturk Airport in Istanbul is so big that you can not make to connect flight on time for an hour.Especially if you flight has been late to depart like mine from Belgrade due to the rain. I thought I will make it to the connect flight to LA but the gate was already closed. I was instructed to do multiple errands, to get Turkish visa, etc all on my expense to be able to exit the transit as an American citizen and be able to take Turkish airlines bus to the hotel.The hotel was fine and the meals. The problem was that they calculate bus traveling time wrong in the hotel and put people on the bus next day too late, so due to the traffic jam, we barely made it to the airport, and then we had to stress the officials to put us on the fast passport control lane due to boarding time."

Мінуси: "More service with flight attendants walking around to offer drinks would have been better"

Мінуси: "Very hot inside the plane"

Плюси: "They are literally the BEST airline I have every flown! All the crew are so nice and it is their policy to give you all of the comforts - pillows, blankets, headphones, drinks (including alcohol), movies, musics, games, meals, snacks and probably more! I don't think they have a way to take money! This was the best flying experience I have ever had! The plane itself was also very nice. There was touchscreen in front of me with all kinds of entertainment plus a USB charger for my phone. They also made sure the closest connecting flight folks had gate attendants waiting for them. The service is phenomenal all the way around!"

Плюси: "It was great. I told everyone about it."

Мінуси: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."

Плюси: "Flight crew was pleasant."
Мінуси: "When I check-in for flight from Rome to Istanbul and Istanbul to Los Angeles, only the first leg of trip was confirmed correctly. For the leg from Istanbul to Los Angeles I confirmed a window seat when I checked-in online. However, when I arrived at the airport I has a middle seat and could not change it and the 15 hour flight was miserable. I also asked to be upgraded to business class and told it would be $3,500.00, which was ridiculous."

Плюси: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Мінуси: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."

Плюси: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Мінуси: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."

Мінуси: "I was surprised that my laptop was taken from me without giving any explanation, I think the customer have to be informed about it."

Мінуси: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"

Плюси: "Every thing was ok"
Мінуси: "Nothing"

Плюси: "I liked the food and the crew and the entertainment."
Мінуси: "I didn't like the trip two hours late."

Мінуси: "boarding the treat you like animals"

Плюси: "Service on board was terrible..."

Плюси: "Quality experience all the way around"

Плюси: "Appreciated the lights being dimmed, to make it more restful."
Мінуси: "Would have enjoyed ice with the juice, or colder beverages."

Плюси: "Everything."

Плюси: "Appreciate highten security checks giving "secured" feelings to passengers."
Мінуси: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Плюси: "Food"

Плюси: "Leg rooms are much smaller compare to other airlines."

Плюси: "The food, the service and entertainment!"

Плюси: "All aspects"
Мінуси: "Nothing"

Плюси: "Delta always does a superior job - domestically and internationally!"

Плюси: "Everything"
Мінуси: "Nothing, keep at it"

Мінуси: "Everything was perfect!"

Мінуси: "N-S"

Плюси: "Informative communications during delay"
Мінуси: "Rushing to board resulting in bad customer service during boarding"

Плюси: "Everything went smoothly. Baggage was at carousel before we were, a first."
Мінуси: "Everything was fine."

Плюси: "Operated by Delta so great!"

Плюси: "."

Плюси: "Flew us safely home."
Мінуси: "We waiting on the runway for over a long period."

Плюси: "Excellent Service."

Мінуси: "Delayed due to problem with the door"

Плюси: "on time"

Мінуси: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"

Плюси: "Flights were on time and friendly attendants!"

Плюси: "ditto above"
Мінуси: "ditto above"

Мінуси: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Мінуси: "waiting on the tarmac for 40 minutes"

Плюси: "Over cramped No Space for carry on slow service"
Мінуси: "Over cramped No Space for carry on slow service"

Плюси: "No hassle, no drama, very smooth."
Мінуси: "The blueberries were rather bland."

Плюси: "Friendly people and clean plane"
Мінуси: "They lost my luggage, I hope it shows up shortly"

Мінуси: "Condition of the airplane"

Плюси: "Sitting in middle isle, just get elbowed a lot."
Мінуси: "Nothing"

Плюси: "All I need to say."

Мінуси: "Late and missed my international connection"

Плюси: "Some of the ground staff was trying to be helpful."
Мінуси: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Мінуси: "Boarding area; boarding agent; boarding staffing; seating (comfort); flt. attendants: That's all... aww"

Мінуси: "Delay from Seattle to pasco."

Плюси: "Unlimited snacks and drinks..."
Мінуси: "The mediocre upgrade."

Плюси: "Speed of birding and departure. Very smooth ride on the 777."
Мінуси: "Not many food options."

Плюси: "Delta Studio with closed caption"
Мінуси: "some series do not have closed caption"

Плюси: "No issue. Everything was good."
Мінуси: "Not much. Everything was good."

Плюси: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Плюси: "Everything from boarding, service, arrival time and deplaining was smooth"

Плюси: "On time"

Мінуси: "No free meals."

Плюси: "Service"

Плюси: "They got us from A to B without any problems."
Мінуси: "Efficient to the point of robotic."

Мінуси: "Service"

Плюси: "Nice staff"
Мінуси: "Old plane especially in first, no TV s"

Плюси: "free tequuila"
Мінуси: "norte americano gringo scum from hell usa terrorist pigs"

Плюси: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Плюси: "Excellent service"
Мінуси: "Plane was a bit old"

Плюси: "EVERYONE WAS FRIENDLY"
Мінуси: "NOTHING ON THIS PART TRIP WAS FINE"

Плюси: "Nothing"
Мінуси: "Waiting at PDX for hours and being ignored by Delta."

Плюси: "Had the row to myself"
Мінуси: "No complaints"

Плюси: "Nothing"
Мінуси: "Everything"

Плюси: "Movie & Music selections were awesome!"
Мінуси: "I have no complaints!"

Плюси: "Counter delta staff had clear communication with a welcoming attitude she was wonderful"

Плюси: "Everything"

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Плюси: "It is so nice to flight on board a plane were the staff knows what to do."

Мінуси: ":)"

Плюси: "Very professional crew.efficiently run. I spent extra for additional legroom in economy class and would have been comfortable but it I was seated next to a very large person which created a seating space reduced by a third. I was miserable the entire time by the man leaning into me. Not exactly the airlines fault."

Плюси: "Outstanding cabin crew."
Мінуси: "Mediocre food with totally inadequate available snacks between meal services. Inadequate meal before landing."

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Плюси: "On time-well organized!"

Плюси: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Мінуси: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "row 34 bulkhead was good leg room (I am 6'4")"
Мінуси: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."

Плюси: "Ewerything"

Плюси: "The downstairs lavatories are genius!"
Мінуси: "Nothing!"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "Crew was nice"
Мінуси: "Food overly salty. My "tv" worked poorly, skipped around and couldn't get to previous spot."

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "Quality of service, personable flight attendants, comfortable seats, decent food quality."
Мінуси: "Entertainment system is average at best. More current and popular options for music and movies should be included. My system quit working during the flight and did not return to operation."

Мінуси: "1 hour between flights meant a very hectic transfer."

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Мінуси: "We were given seats directly behind their Premium Economy or whatever they called it on the return flight. We had purchased an upgrade. I have evidence of cc charges. While our seats (located directly behind the Plus section) gave us extra leg room (I don't know why) we did not have the wider seats, food service style and menu as given to those directly in front of us. There was actuallly a barrier between them and us which hit me in the head every time I stood up! On a long flight from Munich to LAX we felt and were cheated."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "Really NOTHING!!!"
Мінуси: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"

Плюси: "This is how to run an airline. Ausgezeichnet!"

Плюси: "Same as above"
Мінуси: "Same as above"

Мінуси: "See above"

Плюси: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"

Мінуси: "Kosher snacks were missing.."

Плюси: "short hop--good"

Плюси: "Great"

Плюси: "all"
Мінуси: "overall service"

Мінуси: "Delays and boarding"

Плюси: "Everything worked like an expensive Swiss watch! Employees were polite, friendly, and very helpful! I will fly with Lufthansa again and again!!!"

Плюси: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Мінуси: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."

Плюси: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"

Плюси: "Short easy comfortable flight."
Мінуси: "Nothing to complain. Thank you for the great service :)"

Мінуси: "I started to get hungry between meals."

Плюси: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Мінуси: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."

Мінуси: "Cramped seating in Economy"

Плюси: "The flight left on time and arrived on time. It would've been helpful if more announcements were translated to English."
Мінуси: "Everything went smoothly."

Мінуси: "the person sitting next to me, barefooted the whole flight with nasty toes"

Плюси: "Excellent crew & service; enjoyed the special meal selections and the great movie options."

Плюси: "everything else was fine"
Мінуси: "the bathroom smell. they should have at least a good smelling soap, like lemonsoap.... the pasta was too overcooked."

Плюси: "Service with a smile. Great food. Great use of space for bathrooms away from passengers"

Плюси: "The plane is nice and big, and clean. The flight attendanrs were very helpful, and friendly. My seat was very comfortable, with a lot of leg room."
Мінуси: "The flight took off over 30 minutes late (in both directions), and the food really was terrible. Most of it was over cooked, and unappetizing."

Плюси: "IT WAS ALL PRETTY GOOD"
Мінуси: "THAT I WAS IN COACH BECAUSE I DIDN'T WANT TO PAY FOR AN UPGRADE"

Мінуси: "Our boarding was scheduled for 1:45pm But crew arrived @ 1:45 And it took them 30 minutes to actually star boarding So we were 30 minutes late to Frankfurt and missed our flight"

Плюси: "Air bus was amazing!"

Мінуси: "See above. Horrible."

Плюси: "On time take off"
Мінуси: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Плюси: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Мінуси: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

Плюси: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"

Плюси: "Special kosher meal was good!!!"
Мінуси: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"

Плюси: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Мінуси: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Плюси: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Мінуси: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Мінуси: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Плюси: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"

Плюси: "The stewardess is very polite and accommodating n"
Мінуси: "Nothing"

Плюси: "Staff was friendly, flight was on time"
Мінуси: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Мінуси: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Плюси: "Short flight and got a snack"
Мінуси: "Boarding was a hassle"

Плюси: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Мінуси: "Hot tee was only offered after hot meal service not before."

Плюси: "That is was on time!"
Мінуси: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Плюси: "The air crew service"
Мінуси: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Плюси: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Плюси: "Super friendly"
Мінуси: "No entertainment"

Плюси: "The rep was able to get me on Air France instead."
Мінуси: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Плюси: "easy boarding"
Мінуси: "bad seating. you previously provided a comfort kit but discontinued it."

Плюси: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."

Плюси: "The crew was super nice"
Мінуси: "Not enough food during the long flight"

Плюси: "Left on time - arrived early"
Мінуси: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Плюси: "Boarding was easy, on time"
Мінуси: "Crew's attitude for any request was snobby and harsh"

Плюси: "Seats were comfortable Bathrooms clean"
Мінуси: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Плюси: "My flight from Vienna to Warsaw was fine."

Плюси: "The plane was clean, fresh looking. Flight attendants were helpful and courteous."
Мінуси: "Check in at Vienna airport was awful! Chaotic, no help! Kiosk software was horrible. Touch screens didn't work. No back button so, if you made a mistake you had to start from the beginning. Passport reader was not working properly. Machines were slow and delayed in responding. Not enough staff available for assistance. Arrival at LAX was even worse. Plane had to taxi for 30 minutes all about the airport runways. Finally got to a gate -almost on the beach! Then had to bus everyone to main terminal. Slow in getting bags to the passenger pickup. It took us 2 hours post touchdown to get out of the airport! Almost missed the airport shuttle,"

Плюси: "see above"
Мінуси: "see above"

Плюси: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Мінуси: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Плюси: "Good service, nice staff (better than US carriers easily)"
Мінуси: "2.5 hours to receive baggage - this might be on LAX"

Плюси: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Мінуси: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"

Плюси: "Good food, lots of movies, flight attendants friendly"
Мінуси: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Плюси: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Мінуси: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Мінуси: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Плюси: "Staff are pleasant and competent."

Плюси: "Made it there safely."
Мінуси: "Not much space in the seats on the flight especially for 10 straight hours."

Плюси: "Short flight"

Плюси: "Crew was very friendly and helpful"
Мінуси: "Should have more movie choices"

Плюси: "everything on time, good selection of movies"
Мінуси: "the food....pretty bad"

Мінуси: "I had no notification about luggage fee in airport upon registration."

Плюси: "Wonderful experience"

Мінуси: "Did not make this connecton, was directed to Frankfurt"

Плюси: "Overall the flight was better than most. The crew was friendly, competent and as attentive as coach allows these days. I appreciated the attendant who asked the man in front of me to put his seat back up during the meal. The little red pillows were great - big enough to be useful and comfortable. Although we chose not to watch a movie, we were impressed with the offerings. Comfort on a long flight in coach is a thing of the past but we knew that when we chose to fly that class."
Мінуси: "Most of the crew was great (hence the five star rating) and the flight in general was at least on a par with competitive airlines but we did have an unpleasant encounter with a young man who we were told was the purser. When my husband asked about what seemed to us like a very high level of security (including dogs on the gangway as we boarded the plane), this young man replied in a very condescending manner,"It's America. You tell me". Well, we are Americans, not always in agreement with our country's actions and attitudes, but that comment was needlessly dismissive and hostile."

Плюси: "Friendly crews, good coffee"
Мінуси: "Food is bad, and the reading light doesn't work. Limited selection of movies and tv shows"

Плюси: "Short and easy. Good food, fine service and drinks are plenty."
Мінуси: "Seats not to comfortable. Boarding was a mess because they let families with children together with business class passenger and this creates confusing at the gate. There's no entertainment really...but I guess that's not important for such a short time."

Плюси: "The staff was friendly and the meals were nice. It's crew was trained and the flight was pleasant. The seats were comfortable and the entertainment had lots of options."

Плюси: "Everything was OK."

Плюси: "Best flight ever A+++.Very professional airline,next time i will choose them again."

Плюси: "Pretty standard for a long international flight. Good movie selection."
Мінуси: "There was a medica emergency on the flight and I don't think they handled to too well. I know there isn't much you can do when your in the middle of the Atlantic. Guy regained consciousness but they left him in his seat where he then vomited for the next 5 hours. Smelled so bad for us sitting nearby, but that doesn't matter if the guy was okay. Just seemed like they needed to get him in the back laying down where he could be more comfortable and more easily cared for by the doctors who were fortunately on board."

Плюси: "The crew were truly excellent and gave great service throughout a long flight. My thanks to them. My thanks also for the safe journey and on schedule (actually better than on schedule) arrival. Best regards, Brian."

Плюси: "Free beer. LHR Terminal 2 is nice."
Мінуси: "Wasn't less cramped than Wizz. Unable to web checkin. Unable to self checkin at Heathrow. Unhelpful ground staff. Part of smooth flying is working IT infrastructure. Theirs is a disaster. Prices are minimum 2x of Wizz. Gimme a break."