Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Гейдельберг
|вересень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 12%.|
|червень||Найпопулярніший час для перельоту – ціни у середньому вищі на 30%.|
Середня ціна (в обидва боки)
|₴5 827||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴2 849||або менше|
Вигідна ціна (в один бік)
|₴1 999||або менше|
Авіакомпанії 3 та Lufthansa, United Airlines наразі не стягують додаткову плату за змінення або скасування бронювань авіаквитків до Гейдельберг. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
Прямих рейсів до Гейдельберг немає. KAYAK рекомендує переліт в аеропорт Франкфурт на Майні (FRA), розташований на відстані 71,83 км із Гейдельберг. Тут можна орендувати автомобіль або взяти таксі.
Найближчий аеропорт – Мангайм, MHG (14,31 км). Інші аеропорти неподалік – це Франкфурт на Майні (FRA) (71,83 км), Карлсруе Söllingen (FKB) (81,48 км), Штутгарт Echterdingen (STR) (87,9 км) або Саарбрюккен Ensheim (SCN) (115,47 км). KAYAK рекомендує переліт в Франкфурт на Майні.
|Рейси з Львова||2 год. 02 хв.|
|Рейси з Києва||2 год. 33 хв.|
За нашими даними за останні 72 години, найдешевші авіаквитки за маршрутом Гейдельберг — Україна коштували ₴1 175 в один і ₴2 324 – в обидва боки (переліт Київ – Гейдельберг). Найбільше квитків було придбано на рейс Київ – Гейдельберг (найнижча ціна за останні 72 години — ₴2 324 за квиток туди й назад).
Аеропорт Франкфурт на Майні розташований за 72 км від центру м. Гейдельберг. Див. карту
Більшості мандрівників, місце вильоту яких – Україна, а місце призначення – Гейдельберг, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Гейдельберг: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Україна, а місце призначення – Гейдельберг, зобов'язані ізолюватися протягом 10 днів після в'їзду.
Мандрівники, місце вильоту яких – Україна, а місце призначення – Гейдельберг, повинні надати негативний ПЛР- (NAAT) або антиген-тест (швидкий), отриманий за 48 годин перед в'їздом.
Гейдельберг: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Україна, а місце призначення – Гейдельберг, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Гейдельберг, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Гейдельберг протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Гейдельберг ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Гейдельберг за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."
Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."
Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"
Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."
Мінуси: "Delays and boarding"
Плюси: "Short easy comfortable flight."
Мінуси: "Nothing to complain. Thank you for the great service :)"
Плюси: "I like to fly with Lufthansa highly professional team, I feel comfortable and safe."
Мінуси: "Our boarding was scheduled for 1:45pm But crew arrived @ 1:45 And it took them 30 minutes to actually star boarding So we were 30 minutes late to Frankfurt and missed our flight"
Плюси: "Very friendly and helpful"
Мінуси: "Boarding could be better organized"
Плюси: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Мінуси: "3 out of our 4 flights had some sort of delay."
Мінуси: "All of our luggage was lost and did not arrive in Prague"
Мінуси: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Плюси: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"
Плюси: "Everything was excellent"
Плюси: "Cabin staff were cheerful and helpfully"
Мінуси: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"
Плюси: "Absolutely amazing service"
Мінуси: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."
Мінуси: "Delay for both leg trip."
Плюси: "Respect and politeness of the staff"
Мінуси: "Wi-Fi is not available on all flights also is easy to download the fllynet"
Плюси: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."
Плюси: "Lufthansa should keep up the standard."
Мінуси: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."
Плюси: "The movies"
Мінуси: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."
Мінуси: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."
Мінуси: "Boarding from Nairobi was ridiculous. The plan was extremely uncomfortable."
Плюси: "Hate today but they do it better thanUS airlines."
Мінуси: "The lines in Frankfurt were horrible. It’s the airports fault though, not the airlines. We almost missed our connection."
Плюси: "Fly is Ok"
Мінуси: "Fly is Ok"
Плюси: "Everything went well. No delays, lines or uncertainty. Great job!"
Плюси: "Seating space was fair"
Мінуси: "Too hot"
Мінуси: "Didn't like the fruit dish or the liverwurst type meat."
Плюси: "Was very courteous and helpful though out the trip"
Мінуси: "A bass blasting private event at the airport near Lufthansa gate"
Мінуси: "Had to wait more than 30 min at SJC"
Мінуси: "boarding was late and slow, arrival at Frankfurt late"
Мінуси: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."
Плюси: "Lots of space....very comfortable seat."
Мінуси: "Can’t think of a thing."
Плюси: "A regular predictable LH flightqq"
Плюси: "Water and juice served all the time"
Плюси: "All was good."
Мінуси: "All was good."
Плюси: "The counter staff in Heathrow was great"
Плюси: "I like everything. Everything orderly and perfect."
Мінуси: "The screen for viewing movies were not functioning all the time."
Мінуси: "50 minutes late"
Мінуси: "Limited choice of types of meal - no vegetarian option."
Плюси: "Was informed that boarding would be delayed but began within minutes. Arriva time was spot on"
Плюси: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Мінуси: "Nothing really."
Мінуси: "no Wi-Fi..."
Мінуси: "WAR -FRA Flight cold air blew in all the time. LOT should use no buses for that flight all the time"
Плюси: "Totally uneventful is the best way to fly."
Мінуси: "I can think of no additions unless inflight massages and foot rubs are options;)"
Плюси: "Prince polo"
Мінуси: "No tea or coffee"
Плюси: "We got The opportunity to bid from economy class and upgrade to business class"
Мінуси: "The seats were uncomfortable even in business class the food wasn't very good very limited entertainment that we have to put away for takeoff . The service wasn't very good we flew with different airlines business class and the differences day and night"
Плюси: "They put me up in a hotel for the night."
Мінуси: "An unexpected, last-minute schedule change."
Плюси: "Good and movie selection"
Мінуси: "Everything was good"
Мінуси: "Quite honestly, there is nothing I can think of that we did not like during our trip."
Мінуси: "The reclining button of the seat wasn't working properly"
Плюси: "Small plane but comfortable seats with enough space"
Мінуси: "Very stressful transfer - 30 mins are not enough"
Плюси: "Nothing! Filth, tight space. Terrible, smelly bathrooms."
Плюси: "Lot airlines crew is really friendly"
Мінуси: "Skopje airport is a disaster. Horrible service"
Плюси: "Good organization for connecting flights, since first one departed one hour late"
Мінуси: "Not put me in middle sit never again"
Плюси: "Crew not good"
Плюси: "Nothing to like in this Lufthansa flight."
Мінуси: "Boarding was delayed by 40 minutes. Flight delayed by almost an hour. And after departure crew informed us that they has some issues with catering and they will not provide with a regular service. Even tee was not available (they offerred juice, coke). They gave sandwich in a business class!"
Плюси: "Informative to the very minimum."
Мінуси: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."
Мінуси: "Soft drinks should be free of charge"
Плюси: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Мінуси: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."
Плюси: "First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane."
Мінуси: "The crew"
Мінуси: "Arranging the connection flight to wait for us, we were only few min late"
Плюси: "The crew was friendly but it was obvious they were poorly trained."
Мінуси: "Everything needs improvement for this airline to measure up to western European standards. I will avoid them as much as possible fro now on."
Плюси: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Мінуси: "Nothing really concerning."
Плюси: "The crew was friendly"
Мінуси: "Better quality of food"
Мінуси: "one hour delete,missed connecting flight,arrived in Katowice 3 hours late,missed transportation to Ostrava."
Плюси: "I love Dreamliner windows"
Мінуси: "Flight was delayed"
Плюси: "The crew lady was nice and I liked the food even though it was a one hour flight"
Мінуси: "Again delay"
Плюси: "Business class on the Dreamliner is a true dream."
Плюси: "The food was good."
Мінуси: "The flight was delayed in both ways. Very crowded, not comfortable to sit. Just 11 movie selection with a terrible sound."
Мінуси: "My family and I traveled to Poland several times using LOT Airline. They lost our luggage not once or twice, but three times. Each time, we were without our luggage for nearly a day and half. We are no longer using this airline. Also, their TV monitors/remotes lack accessibility as they do not offer closed captioning features for the deaf/hard-of-hearing. Another strike."
Мінуси: "I bought my inlaws tickets with a shorter layover and it was horrible. It took them ‘much longer to get home. There was no plane waiting for them in Budapest and they got re-routed to Vienna. Which then took them to krakow. They had to take off their luggage everytime they got off the plane and they are 80 years old. There were no escalators or elevators. The airlines lost one of their suitcases and promised it the next day and they have not received it yet. Horrible flight."
Плюси: "Absolutely nothing"
Мінуси: "At check in the website did not allow me to purchase checked baggage. I arrived at the airport and paid 80 Euros to check in my 12kilo bag. I bought I would be proactive and pay for the baggage for my return(only 20 euros). I received only a receipt for the 20 euros, but paid 63,250 drams. Something is shady and I feel duped. The flight was over an hour late with no explanation. There was a plane at the gate when we landed, which added to the tardiness of arrival. They were so non Chalant about so many people missing their connecting flights. It was like they already knew they were going to put us on Lufthansa 2 hours later... polish airlines Is awful- the airport personnel even worse. No one respects standing in line. Airport officials kept cutting into the security lines which literally cost me the 5 minutes that I could have made the flight. I am very diasspointed and kayak should not advertise this airline."
Мінуси: "Still waiting for our luggage two hours after deplaning. The luggage has not been unloaded from the plane. Hundreds of people still waiting This is unacceptable"
Плюси: "Read above"
Мінуси: "Service on board was not nice"
Плюси: "Nice crew and comfortable seat"
Мінуси: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("
Плюси: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Мінуси: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."
Мінуси: "Incomfortable chairs"
Плюси: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Мінуси: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."
Мінуси: "The flight was late, almost 45 minutes"
Плюси: "Nothing (except the safe landing)"
Мінуси: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."
Плюси: "Professional crew."
Мінуси: "Late boarding, aircraft was full and the seats had very narrow width making the trip very uncomfortable for the passengers. Food was only served for extra payment (I didn't buy budget airline ticket at least the price didn't reflect that!). Parking in Frankfurt far away from the terminal, the busses were waiting long till start fully packed with people very frustrating."
Плюси: "Boarding from the lounge, Professional crew, was lucky not to have seated next to me, timely arrival, nice modern aircraft."
Мінуси: "The seat was very uncomfortable in comparison with other long haul flight seats, must be some ergonomic issue, I arrived more worn than usually when flying this route. The food was very low quality and wine or beer was only served for payment unlike on other airlines."
Плюси: "We didn't even really fly this route. Had to go to Hamburg then Frankfurt."
Мінуси: "Our flight was cancelled. Employees lied to us about other flight information. Other passengers received food and water as a small compensation and we received nothing, even though our same flight was cancelled. They had to rebook us twice due to their mistake and no one even apologized. Barely made any effort into helping us from their own mistake."
Мінуси: "The flight was 3 hours late"
Мінуси: "the cabin was so hot!"
Плюси: "Appreciate the heads up on flight changes"
Мінуси: "Flight was late again!"
Плюси: "very good service"
Мінуси: "This airline is FRAUD. They had the nerve to charge us 50 EUROS each because we did not check in before our flight, WHY DO WE NEED TO if we already paid for our flights a month ago. on top of that 60 EUROS for each luggage. Will NEVER fly with this fraud airline ever again."
Плюси: "If you like cheep, this is the flight for you!"
Мінуси: "If you dislike late flights, last-minute extra charges (never mentioned before, despite asking) at check-in, and rude staff wherever you are... this is the airline for you!!"
Плюси: "Barcelo hotel it couldn't have better staff. From reception, waitress/bar, and all the people involve in the service, they are all great professionals and it give you the best services. We will come back asap Xxx"
Плюси: "The crisps are fab!!"
Мінуси: "Slightly delayed on way out"
Мінуси: "All the hidden fees are a joke with this company. Was charged 18$ just to print a boarding pass. I forgot to check into my flight 48 hours prior and was actually charged more to check in than I paid for the flight. I will never fly with them again. EVER."
Плюси: "We traveled as group (5 people) and the weight of our luggage differed. The Ryanair checkin person helped us quite a bit."
Мінуси: "The only way to describe the comfort on the flight was spartan."
Плюси: "The actual flight was good. It was smooth and quick."
Мінуси: "I did not like the fact that I had to pay almost 140 euros more for extra weight in my baggage. Since I was on vacation, I bought items for myself as well as for friends and family. This made me exceed the 20kg weight limit by 5kg for each check in bag. I wish I flew with Volotea back to Athens from Santorini. I flew with Volotea from Athens to Mykonos, and prior to my flight, they allowed me to buy an extra 10kg per bag for 10 euros, which saved me a lot in baggage fees. Ryanair did not give me that option. DO NOT BE INTICED BY THE LOW PRICE. THEY WILL GET YOU IN THE END. They are the Spirit Airlines of Greece. I will NEVER fly with them again."
Плюси: "long lines, unorganized, uncourteous, no help for a disabled passenger to check-in or board."
Мінуси: "First problem started when the Rynair website would not recognize my information when I tried to check-in online. I assumed that this may have been completed during the recent purchase because there website said my flight was confirmed. Arriving to the airport later than I would have liked but within more then the 40 minutes required to check-in when I arrived I was put on the incorrect line, after explaining that I wasn't able to check-in online, then when told finally I needed to go customer service. I should have been on the line to check-in instead, and after standing on long lines as a disabled passenger was told that it was to late to board. Your customer service agent didn't apologize for his staffs incompetence putting me on the incorrect lines to check-in and then did not offer to put me on the same flight schedule for the following day unless I payed an additional $100. I would have made my flight in more than enough time especially in such a small airport if the staff put me on the correct line to check-in. I was flying to Madrid on business and missed and had a small window of opportunity to meet a client who because of the delay would no longer be available because they were also soon traveling on business.This snow balled into a variety of problems; I had to pay for the apartment in Madrid I had pre-booked, and train tickets that where purchased would no longer be used, I had to go back to Paris and find another hotel to stay in."
Плюси: "Crew was great. Professional, funny."
Мінуси: "Very cramped in the plane. Stood for an hour at the gate, not enough seats. Stood on Tarmac in the rain."
Плюси: "Very bad services"
Мінуси: "All staff and program payments every thing very bad payment for birding person 45 € for me and my wife and my daughter 135€ total"
Мінуси: "Once again, they were late to depart and to arrive..."
Плюси: "The crew was very friendly, the pilot gave us some interesting information en route."
Плюси: "Flight got me home..."
Мінуси: "Tatty magazine/menu that was passed round passengers, unclear cabin baggage sizing and almost made to pay extra fee for something that fit!"
Мінуси: "We paid for our bags on booking and then paid for them on both flights again."
Мінуси: "Flight not being late"
Мінуси: "Extremely outdated and old planes... they are goofy and don’t feel safe"
Мінуси: "more cheap, hahaha"
Плюси: "Really disappointed"
Плюси: "I booked and pey 83.5 € and when I want to get a boarding Rayan air get 55€ agin!!!!!! What has happened there?!"
Мінуси: "Tarmac boarding"
Плюси: "Hubo una persona discapacitada a la se necesitaba ayuda. Y le dijeron prioridad para sentarse primero en su silla del avión. Entonces las azafatas inmediatamente dejaron pasar los pasajeros creando así un bloqueo en medio del avión que tomó mucho tiempo."
Мінуси: "La comida estuvo bien. El servicio a la silla fue rapido.. Aunque los precios no son los mas económicos"
Плюси: "Vluchten waren mooi op tijd. Voor deze low cost service kan ik alleen positief zijn."
Мінуси: "Boarding improvement Delay flight both ways one hour l missed reservations of car as will hotel this costs me money"
Плюси: "Comfortable seats and good communication at the airoplane"
Мінуси: "Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour"
Мінуси: "The staff st the gate was extremely rude to all people. If you asked a question you got a rude answer/response. Was not a good flight at all"
Плюси: "The price"
Мінуси: "The flight was delayed by 2 hours and when calling the customer service representative they couldn’t even confirm the delay of the flight."
Мінуси: "Travelling on such a lousy airline."
Плюси: "Passengers and crew were nice. The basic price is ok, but many people buy "extras" like "privileged" boarding, and seats next to friends/relatives, so not so cheap overall."
Мінуси: "I don't understand Ryanair policy on random seat assignment. It delays boarding while passengers negotiate on swapping seats. I guess it's just a cynical ploy to extract more money, like the privileged boarding scam. In Palma, the departure board went from Delayed to Boarding without any announcements. The plane was late arriving and the crew blamed the ground staff. The ground staff were certainly slow coming to the plane at Stansted. I wonder if they are disenchanted with Ryanair too. We will actively avoid Ryanair where possible, and advise others to do so."
Плюси: "Cheap fare"
Мінуси: "I didn’t receive an email confirmation for my flight. When it was time to check in at the airport I was greeted with a scowl and was told I needed to pay 80€ per ticket because I didn’t check in 2 hours before. In all my flying I have never heard of this kind of policy. They were uncompromising and rude. They also demanded an additional charge of 50€ for my checked bag which should have been 1€, apparently, had I complied with the unknown terms."
Мінуси: "Baggage policy, no room between sits, the fact that you have to pay for everything on board including water, flight attendants have been transformed into salespersons, delay of flight for 30 minutes due to technical last minute checking."
Плюси: "Flight was fine"
Мінуси: "I had trouble connecting to the WiFi at my hostel and online check in closes 2 hours before the flight, so I just decided to check in at the airport. Well, I learned that doing this results in a €50 charge per ticket zapping preshious funds for the rest of my travels."
Мінуси: "Poor comfort Poor customer service and high fares Hike price on website if you search same seat second time though plane had 25% empty seats"
Плюси: "It got me to Frankfurt, that’s it!"
Мінуси: "This flight was over one hour delayed, waiting in line to board with no information, after landing we took a long tour of the Frankfurt airport, meaning between landing and getting out of the plane was about 1 hour again and when I picked up my suitcase it was all broken! So not a good experience at all!"
Плюси: "No issues, accept a silly unnecessary incident at the security point-but that issue is disconnected from the airline."
Мінуси: "Everything was fine. I will find flight here again."
Мінуси: "The joke has always been Ryanair sucks and I should avoid at all cost flying with this airline. I dismissed the feedback I received and I decided to book a weekend trip to London from Frankfurt. I should have listed and known better. To start, I did not receive a boarding pass after checking in. I was advised to go to the Ryanair clerk upon arriving at the airport. I explained to the clerk the situation; told her I did not have a boarding pass to print and was advised to see her. There were no issues and she printed my boarding pass without any fee. On the way back to Frankfurt, this is where things go from bad to worse. On our way to the airport in London, we get notice the flight has been cancelled. We didn't know what to do so I went on chat with a Ryanair rep and was told the flight would depart and there were no issues getting to Frankfurt International. I wasn't convinced, but I had no option. When I arrived at the airport in London I did exactly what I did in Frankfurt. I checked in with the clerk and explained to her the exact same thing I explained to the clerk in Frankfurt. The clerk started to yell at me. Tell me I couldn't be getting on the flight since I didn't have a boarding pass. She continued to yell at me after many attempts trying to explain to her the facts. The brushed me off to customer service and said she couldn't help me. Awful customer service!! As I walked away from the counter she yelled at me, "What do you expect this is Ryanair. It's an awful airline!". After standing at the customer service line for another 30 minutes. I tried to explain to the clerk at the customer service counter my situation and she did not want to reason. She demand I pay 15 GBP if I wanted to get on my flight. I didn't have an option, and I didn't agree with this decision. I paid the 15 GBP. After checking in at security and getting to our gate we quickly learned the flight would be rerouted to Frankfurt Hahn and then we would be bussed to Frankfurt International. After over an hour commute to Frankfurt International, we did not get home until 02:00h!! This is completely unacceptable and I will NEVER - NEVER fly Ryanair. Ryanair is the WORSE airlines!!!"
Плюси: "it wasnt that turbulent and great staff"
Мінуси: "Plane was an hour and a half late showing up and taking off."
Плюси: "I don’t need anything fancy for a short flight. Low cost, safe travel is the primary goal, and that’s what we got. The ratings chart doesn’t allow you to choose N/A but there was no food or entertainment for me to rate anything, and for such a short flight, it wasn’t needed anyway."
Мінуси: "Baggage fees are too high. €40 for one bag, each way? Too much. €20 each way is more reasonable, in my opinion, especially when standard international carry-on bags are not allowed. So for one bag for a family of four, we had to pay €80 and still had to buy a carry-on bag that was small enough to be allowed, other than taking the kids’ school backpacks. Please reduce the cost of luggage if you need to maintain the much smaller carry-on bag size. Also, passengers should be directed to keep their carry-on above their own seat, and not fill the front overhead compartments if their seats are in the back. It causes a lot of confusion at time of boarding and de-planing. Some elderly travelers were unable to manage their luggage, let alone go against traffic in the aisle to find overhead space in the back when they likely paid more to have their seata in the front. Not fair at all to pay more for front seats but not have the benefits of those seats. Also, I used the online chat tool before the flight to understand the baggage fees. The representative on the chat was particularly rude. Not good customer service. I figured out what I need to know so that’s the most important thing, but there was no reason for his nastiness."
Плюси: "Easy boarding, cheap, quick and comfortable"
Мінуси: "paying extra for 20 kg luggage"
Плюси: "Flight is cheap"
Мінуси: "Instead of selling perfume, they could offer some water"
Плюси: "It was very punctual and the flight were very smooth."
Мінуси: "The seats don't recline and you have to pay for everything (even printing of boarding passes)."
Плюси: "The price of the ryanair flights are great, and will probably be the reason I continue to use them"
Мінуси: "I am not bothered that there was no in flight entertainment, or that everything cost extra, a lot extra, like drinks (2.5Euros for a can of cola). It’s what you’d expect from a trip that only cost £14.99 each way... But, the things that don’t cost anything, the things you’d expect from any big brand weren’t there at all. Zero communication from staff about why the fliight was delayed (until we landed at Frankfurt) Zero personality from the staff. They looked unhappy, or overworked, or bored... Lufthansa, British Airways, AA, etc... all happy staff. Staff weren’t even communicating verbally... they mimed a lot of stuff... The safety breif was disorganised and they had to repeat it as the pilot interrupted... and the pilots announcements were very unclear, due to a lack of pronunciation of the words he was saying. If I was to offer a suggestion as to how this could be fixed, Inwould suggest that it has something to do with poor recruiting, low staff morale, or something similar"
Мінуси: "Had to give up my hand luggage, card machine on plane did not work on my card, even though the keypad said pinok amd transaction authorised their iPhone saying it did not. By law I should have been given a declined receipt from the card machine, that is consumer law"
Мінуси: "No food no watet"
Мінуси: "The flight had over 1 hour delay. After we left the gate, the company kept us in a hall without air condition for over 20-30 minutes in a space where the temperature was over 40 Celsius! Priority boarding is a joke- you pay for the right to be boarded first in the bus that takes all the people to the plane. Guess what? This means that you pat for having the privilege to wait in the owen! Shame on yoy Ryanair!"
Плюси: "Smooth flight"
Мінуси: "The Landing, the Crew,the priority boarding does not look like priority boarding"
Плюси: "I arrived at the airport at the last minute, and the staff was very helpful ensuring I get onto the plane on time."
Мінуси: "I confirmed and booked online to avoid the fees, however they did not show it in the system. They confirmed I had paired for a new such but still charged me. My bag was overweight and I have to pay a small fortune for that. I was instructed to contact their customer service to get the bill taken care of."
Плюси: "Plane's staff was friendly."
Мінуси: "Understaffed personnel, not very personal (understandably), bare-bones accommodations, and attempts to make money at every opportunity were all annoying. Required online booking - could use a warning or a one-time pass for newbies, as complications with my email and not being clear on this requirement left me paying double for my flight. I will avoid this airline in the future."
Мінуси: "Very bad experience overall"
Плюси: "The tickets were relatively inexpensive."
Мінуси: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."
Плюси: "The first leg of my trip was good."
Мінуси: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."
Мінуси: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Плюси: "It was ok."
Мінуси: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"
Мінуси: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"
Плюси: "The price"
Мінуси: "The mass"
Мінуси: "Space for the leg"
Мінуси: "They lost several passengers’ luggage including mine."
Плюси: "The price"
Мінуси: "The seats"
Плюси: "was not full so had some space"
Мінуси: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Мінуси: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Плюси: "good crew."
Мінуси: "very not comfortable chairs"
Мінуси: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."
Плюси: "like mentioned above"
Мінуси: "nothing really"
Плюси: "Everything was on time, crew was nice, a lot of empty seats"
Мінуси: "Noisy children..."
Плюси: "Crew was very nice. Seats were comfortable."
Мінуси: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Мінуси: "the flight was delayed without telling us why we were late from our next flight"
Плюси: "Fast boarding on time departure nice crew"
Мінуси: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Плюси: "Absolutely nothing"
Мінуси: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Плюси: "clean aircraft"
Мінуси: "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"
Плюси: "Reasonable for the price paid"
Мінуси: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."
Плюси: "Quick flights"
Мінуси: "Long layover in inexciting airport Long, congested lines to board planes"
Мінуси: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."
Мінуси: "Miserable experience. This was flight was diverted to Kuwait due to weather. We were told we would be taking off a few hours later. Then we were told that we would be given a hotel room for the night in Kuwait. In the end, we all just waited around in the Kuwait airport for hours without any assistance from any airline representatives. I wound up having to book another flight, as the Pegasus delay was 13 hours (even though other flights were departing to Bahrain much earlier)."
Мінуси: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Мінуси: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Мінуси: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Мінуси: "The plane was stuck on the ground 1.5 hours approximatly in Istanbul, and nobody had told me why?!"
Плюси: "plane was clean and staff was good"
Мінуси: "the plane was late due to changing of a tire on the plane while we were on board, then having to wait for another departure slot"
Плюси: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Мінуси: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."
Мінуси: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."
Мінуси: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Мінуси: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
Плюси: "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Мінуси: "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."
Мінуси: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."
Плюси: "If all you care about is price, then this is the way to go"
Мінуси: "flight was late, Istanbul airport has limited wifi (have to buy 30 euro at restaurant to get access)"
Плюси: "we arrived the airport late but luckily the counter close 30 minutes before flight departure the ground staff help us check through baggage to our final destination-Milan"
Плюси: "After my entire nightmare the flight attendant gave me a free coffee."
Мінуси: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."
Плюси: "That it got me and my luggage there when scheduled"
Мінуси: "The seats are cramped on Pegasus flights and you have to pay for everything, including something to drink."
Плюси: "The staff were all pleasant."
Мінуси: "Checking in was extremely slow."
Плюси: "flight happened"
Мінуси: "quality didnt seem high flight was a little late"
Плюси: "Cancelled my out bound flight from tel aviv with I notice. Can't contact them etc. horrible situation"
Мінуси: "I had a connecting flight to Oslo (Same reservation number) Dubai-Istanbul-Oslo The first section was 2 hour late and I lost connection. almost arriving to Istanbul the crew told the it was 40 min delay (First lie). The land personal also lied. They offered to pay for the visa to turkey (As i originally do not need) they did not. They say They will provide a 5 star hotel it was a Holiday Inn. The transport next day almost do not make it on time.... It was a terrible experience. I had another flight connection to Iceland but as it was not their company they did not care. The next day here is no iceland flight so I need to loose another day and pay the second company penalties for the change. Pegasus is routinely late!! Y can relate several problems of other passengers I witness. They also lied saying the problem was air traffic (the maximum time a plane can order to circling in the air for a chance to land is 45 min but we did not). TERRIBLE."
Мінуси: "The flight was an hour and a half delayed in the beginning and than 30 min more."
Плюси: "Flight and landing on time. Everything went well."
Мінуси: "Seat was before an exit row so couldn't decline the seat."
Мінуси: "Wild children touching and banging against the seat back, surrounded by a sick family sneezing andcoughing facing me while not properly covering mourh/nose. Isles so nrrow that attendants and carts bumped into me every time theypassed."
Авіакомпанії, які здійснюють рейси до Гейдельберг, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах до Гейдельберг
Захисна маска на борту є обов'язковою. Маски на рейсах до Гейдельберг надаються
Дотримання безпечної відстані
Місця по центру на рейсах до Гейдельберг забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах до Гейдельберг
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки до Гейдельберг з гнучкими умовами