Пошук дешевих авіаквитків до Гамільтон

Мінуси: "2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap)."

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Service was great and the flight very smooth. Great flight!"

Мінуси: "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."

Плюси: "Short flight and they handed out chocolate"
Мінуси: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Плюси: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Мінуси: "Nothing."

Плюси: "All good with this 1:20 min flight."
Мінуси: "Everything was good. Seats much better and bigger comparing with international flight what should have been opposite - on longer flight - more comfortable seats than for the five times shorter flight."

Плюси: "Courteous Staff Excellent Service and enough concern for the guests."

Плюси: "Friendly service and food"
Мінуси: "Older plane with no entertainment"

Плюси: "On time and standard service."

Мінуси: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Плюси: "It was on time"
Мінуси: "They lost my bag for 6 days. It was an absolute horrible experience. There was a disconnect between their outsourced baggage tracer company and Swiss. Will NEVER fly again."

Плюси: "Great Food and very pleasant personnel."
Мінуси: "Choices of music and movies."

Плюси: "It was a good short flight, with good service"

Плюси: "Easy, on-time and courteous"

Плюси: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Плюси: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Мінуси: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Плюси: "Food was excellent and staff was friendy."
Мінуси: "Wifi was expensive."

Плюси: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Плюси: "Boarding and cabin crew were excellent."
Мінуси: "Seats were too tight and squeezed."

Плюси: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Плюси: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Мінуси: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Плюси: "The crew was pleasant."
Мінуси: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."

Плюси: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Плюси: "Plane was held for us for the late arrival of a previous flight. Extremely professional crew."
Мінуси: "Entertainment system fairly dated."

Мінуси: "Delayed"

Плюси: "Terrific flight. All on schedule"

Плюси: "Very clean"

Плюси: "Decent food (great chocolate), polite attendants and updated aircraft"
Мінуси: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."

Плюси: "Friendly crew. Good food"
Мінуси: "None"

Плюси: "Very prompt and courteus"
Мінуси: "Baggage missing for three days. Communication poor."

Плюси: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Мінуси: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Мінуси: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Плюси: "I liked the friendliness of the crew"
Мінуси: "There was no inflight entertainment of any kind."

Плюси: "Loved the entertainment options, and pretty Good food!"

Плюси: "Comfortable business class"
Мінуси: "Food was not too great"

Мінуси: "Same situation with the food. I was given Molley's special food. Then I was given a cold croissant. That was it. Lufthansa gives little sandwiches."

Плюси: "The in flight entertainment, the food, the frequency with which they passed out water, and the crew were all excellent. Online check in was smooth and easy to transfer to my iPhone wallet. Loved the chocolate at the end of the flight!"
Мінуси: "The delay in flight time by 40 minutes was annoying, but understandable due to weather and delay in connecting flights."

Плюси: "Nothing"
Мінуси: "Flight cancelled. Two agents at the gate were not enough to handle 300 passengers. Total lack of compassion and poor comunications. Ended up calling Swiss reservation line and after 90 minutes on the phone was confirmed on LH. Spent 12 hours in munich, to arrive in TLV and realize that despite the assurances the luggage did not arrive leaving us with no cloths"

Плюси: "The seats had a large amount of leg room!"
Мінуси: "We left a little late."

Плюси: "Jennifer - Appreciate the security and follow-up"
Мінуси: "Not the traveler will need to get boarding, crew, comfort, food and entertainment next week."

Плюси: "flight attendants were very nice."

Плюси: "The free chocolates they handed out was a nice touch."

Мінуси: "The incoming go light was late"

Плюси: "Service was quick and organized, entertainment programming was diverse and there was plenty of quiet time."
Мінуси: "Boarding is disorganized. Ok board is the general rule."

Плюси: "The crew was very pleasant and attentive. They fed us often though the food quality was not very good. I was glad I ate at the airport before departing."
Мінуси: "The seats were very cramped. If the person in front of me reclined his seat, as he did, I had virtually no room whatsoever. To make matters worse once his seat was reclined the video entertainment screen in front of me was too distorted to watch. I suggest that you replace these screens with LCD screens so that there is clearer resolution and less reflection on them."

Плюси: "On time arrival. Courteous flight attendNtz. Yummy dinner."
Мінуси: "The choice of movies. But I brought my book anyway."

Плюси: "Staff very helpful and friendly ... Good prompt service"
Мінуси: "I understand delays ... However 2 years ago I missed my flight from Zurich to Boston because connection from Frankfurt to Zurich very late .... Traveling home by " myself" Squeezed me onto next flight ... Full flight .. Only had a middle seat available .. crying infant in front of me for the entire 8 hours .. Horrible .. Flight 10-15-15 from Berlin to Zurich late ... Barely made my flight from Zurich to Bos. Again traveling back by my self .. I love to travel but in this situation .. Found this very stressful. However will continue to fly on Luftanza and Swiss Air .. Hoping the third time is more magical !!! Sincerely, Carol Parker Weger"

Мінуси: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"

Плюси: "Everything"

Плюси: "Food, crew"

Плюси: "Moved into business class much more leg room"
Мінуси: "Nothing"

Плюси: "Great Cabin Service, Great Food, timely arrival and departures."
Мінуси: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."

Плюси: "Love turkish airlines i was so suprised by the qaulity of the food and drinks. Even the free 5 star hotel for the 14 hour layover was amazing."
Мінуси: "The plane had no charging port for phones."

Плюси: "They gave me the exit seat when I've asked them."
Мінуси: "there were hair in my food 2 times in the flight, flight assistant didn't do anything except for changing the food for me,They didn't give me any menu, for the choice, I've asked for steak as the meal & they told me, they ran out of steak, there were fight in the flight at the beginning & the crew were standing and doing nothing, overall that wasn't what I've expected from Turkish airline & I never had that experience before"

Мінуси: "Some of the menu items were not available during the flight. Turkish food was not available."

Плюси: "everything!"
Мінуси: "nothing"

Плюси: "Turkish does well job pushing passenger experience with small things"

Плюси: "Crew was good."
Мінуси: "Flight was good, not excellent, but good."

Плюси: "Very nice and friendly crew"
Мінуси: "Keep going same detection"

Мінуси: "Yes"

Плюси: "Excellent service for affordable price"
Мінуси: "Flight was delayed"

Мінуси: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"

Мінуси: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."

Мінуси: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."

Плюси: "the crew was good. The seat were not comfortable"
Мінуси: "food could have been tastier"

Плюси: "Best crew, clean, well maintained, good flight experience"
Мінуси: "Flight was delayed by 1:30 hrs Not much info was given"

Плюси: "Best service, food, seats, space, amenities."

Плюси: "The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that"
Мінуси: "Nothing comes up to my mind"

Плюси: "Smooth from beginning to end Well done !"

Плюси: "Staff & food were excellent."
Мінуси: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."

Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Плюси: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Мінуси: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Плюси: "I liked food, drink, service and entertainment."
Мінуси: "I disliked seat, a bit."

Плюси: "They try hard and have 90% sorted . Ground crew great checking in easy and planes are modern and comfortable"
Мінуси: "Food"

Плюси: "The cabin crew was very kind. The kofte tasted good."
Мінуси: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."

Мінуси: "Of the last 4 times I've flown with Turkish Airlines, I've been asked to move from the seat I booked. If you book and choose a seat in advance of the flight, I should be entitled to keep it."

Плюси: "Flight attendants are super friendly and helpful. The food was excellent."

Плюси: "The flight itself was very nice quality again. Crew was very friendly, priority boarding for international business. pod seating was super comfortable."
Мінуси: "No alcohol beverage service before take off. One of the only airlines that does this. Also flight was delayed again in Istanbul. We were delayed on our layover in, and out of Istanbul. Both times stuck on the tarmac. I see this as a common problem"

Мінуси: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Плюси: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Мінуси: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."

Плюси: "The business lounge in Istanbul, Turkey was 2 floors, full of food, drinks, place to sleep, shower and sleep. The staff was superpeb."
Мінуси: "A man in the business lounge took my home address and cell number and told me that I would get a complimentary ride home. But when I arrived at the Business counter at the Dulles International Airport, they informed that no such program is in place."

Плюси: "Crew is amazing food is good plane is clean and comfortable"

Плюси: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Мінуси: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Мінуси: "I had to buy a Tukish Visa...spend the night in Istanbul.Screwed up my driver,my Mom had to call and cancel my appointments.I had no clothes,of toiletries....just a nightmare"

Плюси: "Good service"
Мінуси: "Departure delay"

Плюси: "Prompt, departure"
Мінуси: "the food"

Плюси: "Every thing"
Мінуси: "Nothing"

Плюси: "Same as above"

Плюси: "Plenty of room for the legs."

Мінуси: "Flight was canceled and I missed all subsequent connections"

Плюси: "Safety and service"
Мінуси: "There was no ayran for drinks"

Плюси: "Loved the service, comfort, entertainment, etc. All of this was very nice but it was also a short flight."

Мінуси: "Wheelchair assistance is the worst when we fly with Turkish Airlines"

Плюси: "Food was good the flight was smooth even tho is was snowing and the crew were very nice and professional, wish i could give 10 stars, also best landing ive ever been on in an airplane."

Плюси: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"

Плюси: "Good service, thanks"
Мінуси: "because of time zone change, Turkish take off was not updated with landing. Was lest time between flights"

Плюси: "Staff on plane were friendly and respectful"
Мінуси: "Landing was rough , boarding gate is isolated from amenities"

Плюси: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."

Плюси: "Friendly crew."
Мінуси: "Tight plane and late!"

Мінуси: "The flight was 2.5 hours late. Then it was freezing in the flight. I let the crew know and it warmed up at the front and back of the plane but it was unbearable in the middle. It took me two hours to warm back up!"

Мінуси: "Good"

Плюси: "The Crew on this flight was great and the flight was quick."
Мінуси: "The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue."

Плюси: "Good snacks"
Мінуси: "Nothing"

Плюси: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."

Плюси: "Flew us safely home."
Мінуси: "We waiting on the runway for over a long period."

Плюси: "Extra leg room was great"
Мінуси: "Entertainment system was flickering"

Мінуси: "Not much- pretty great flight"

Плюси: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Мінуси: "No complaints"

Плюси: "We landed safely - crew was nice enough."
Мінуси: "Heard one crewmember make snarky comment about another passenger (A stranger). Had to wait on the ground for about 30 min for 6 crewmembers that “needed” to be in MN. Yeah, that was awesome with a 2 yo and 4 yo..."

Плюси: "Crew were helpful and pleasant"
Мінуси: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."

Плюси: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."

Мінуси: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Плюси: "On time, great service, a lot of legroom."
Мінуси: "Nothing."

Мінуси: "Food."

Плюси: "Liked that they were pretty stern about boarding by zone Comfy seats Nice staff Good snacks Great movie selection Never realized games were programmed in that head rest. Loved that. Just having the entertainment set on the head rest for every seat makes me prefer this airline over another."
Мінуси: "Was seated in the last row, 33, and it smelled like urine. Landed on time at 11:09am but didn't get to the jetway til 11:50"

Плюси: "Left on time all went well in Atlanta"
Мінуси: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Мінуси: "Z"

Мінуси: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"

Плюси: "Over all everything specially we got in earlier than expected"

Мінуси: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."

Плюси: "Delta and Westjet staff are of great help to me."
Мінуси: "Not applicable"

Плюси: "The staff is very friendly. Most pleasant airline I've flown with."

Плюси: "On time as scheduled."
Мінуси: "N/A"

Плюси: "Left early and arrived early."
Мінуси: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."

Плюси: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"

Плюси: "Refurbished plane. Lighting was good"
Мінуси: "No TV screen"

Плюси: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Мінуси: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Плюси: "So many movies to watch. Keep it up!"
Мінуси: "The food was too sweet and salty."

Мінуси: "No space in the seats"

Плюси: "Crew"
Мінуси: "3 hours there before the departure."

Плюси: "Turbulence didn't allow the beverage cart to serve passengers"

Мінуси: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"

Мінуси: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"

Плюси: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Мінуси: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"

Плюси: "When you are delayed, there is not much to commend."
Мінуси: "Delayed. That pretty well says it all."

Плюси: "The crew was good and the flight was smooth."
Мінуси: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."

Плюси: "i love the view from the window seats and that I was able to relax and the snacks."

Плюси: "Plane was comfortable"
Мінуси: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Плюси: "People, your people were fantastic!"

Плюси: "Good flight, comfortable; good food."
Мінуси: "Entertainment system kept failing"

Плюси: "I commend the gate agent for trying to get the plane boarded by herself. But it was a SNAFU, very unusual for a Delta flight. By herself, it was almost impossible to deal with passports, visas, and people cutting inline."
Мінуси: "Didn't use the priority boarding lane. Once we boarded and left the gate, The plane stopped 30 ft away to proceed to unload and reorganize luggage in the cargo hold for about an hour. Flight was late in arrival by about two hours."

Плюси: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Мінуси: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"

Плюси: "This was my first flight overseas, and I was already very nervous flying for such an extended period. Your crew was very courteous and attentive. I appreciate making this experience very enjoyable! ! !"
Мінуси: "I understand the fact that space is at a minimum on these flights etc. It would have been nice to have a little more space in between the next passenger lol but all in all, I have no true complaint )))"

Мінуси: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."

Плюси: "Loved the plane, easy flight."
Мінуси: "I was very disappointed to see that I didn't get bulkhead seating. My service dog was squeezed into a small ball and I had nowhere to put my feet. I'm 5'10 and the men in front of me on bulkhead didn't have a service dog, nor were they taller than 5'6. But, there was an empty seat next to me thank god."

Мінуси: "was not able to check-in on-line -WestJet website directed me to Delta & Delta web-site directed me to WestJet. was not able to check in using kiosk at terminal, counter staff could not explain why. WestJet was unable to add my TSA pre-check to the ticket so I had to wait on security lines. will never fly Westjet again, will use Air Canada or American to get from NY to Toronto"

Плюси: "Boarding process was handled very nicely, meaning good instruction without being matronly or demeaning. Seating in first class is comfortable. Crew was efficient but not overly friendly. Entertainment options were quite good."
Мінуси: "Overhead bins are the size of a bathroom medicine cabinet on this CRJ-900. Food options in first class are lacking. Only snacks and then, only crisps cookies and bananas. Would like to see sandwich offered or at least some premium snacks. Wine replenishment is done very sparingly."

Мінуси: "Delays and boarding"

Плюси: "The upgrade to business class"
Мінуси: "Not Applicable"

Плюси: "Short easy comfortable flight."
Мінуси: "Nothing to complain. Thank you for the great service :)"

Плюси: "Nothing, and I am suing you"
Мінуси: "Unprofessional, terrible, kayak does not response to mails and customers concerns"

Мінуси: "FOOD WAS TERRIBLE."

Плюси: "The flight was actually an Air Canada flight - a code share with Lufthansa. I had a good flight. The cabin crew were fantastic - very accommodating because I wasn't able to pre-select my vegetarian option online earlier due to the code share. They were very polite and professional. The seats were relatively comfortable and the movies onboard were aired and good. I would fly Air Canada again."
Мінуси: "I disliked the confusion with the code share. I have never flown a code share before an I was under the impression I was flying Lufthansa - not Air Canada. I really disliked not being able to check in online 24 hours before on either Lufthansa's site or Air Canada. That is ridiculous in this day and age - surely the two airlines can coordinate something were the traveller can check in online on one of the sites. Also, as a vegetarian, I wasn't able to select my meal - I had to hope that they had enough vegetarian meals to give me one. This is another problem thanks to the code share. If this is what code sharing is like, I won't be doing it again. No thanks. I'll book directly."

Мінуси: "Our boarding was scheduled for 1:45pm But crew arrived @ 1:45 And it took them 30 minutes to actually star boarding So we were 30 minutes late to Frankfurt and missed our flight"

Плюси: "The crew was very accommodating & friendly. the food was pretty good - with today's dwindling standard."
Мінуси: "The seats were cramped. I was unfortunately seated next to a friendly but rather large person to my left (i was in a middle seat). There was absolutely no room to wiggle and i developed a pain on my left arm by having it tugged at the end of the arm rest (this was a flight of over 8 hours long). Then, i almost got a panic attack with feeling w/o air (the cabin air seemed really stuffy - at my worst moment, i felt that i didn't have any air to breath.) didn't want to give a negative review, but that was how i felt during the flight across the pond - sorry. I have to mention again though the staff was great. The service deserved a A."

Плюси: "Smooth flight. Lots of service, snacks, and drinks."
Мінуси: "One hour delay before departing due to mechanical problem. Cramped uncomfortable seats."

Мінуси: "At the boarding lounge it was necessary to have documents checked; however, there was no information provided that following the checking of documents passengers were expected to line up in the corridor in order to board the plane. It was confusing and boarding was not done by either zone or rows."

Плюси: "quality of plane"
Мінуси: "check in takes 30 minutes since my visa was in old passport"

Плюси: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."

Мінуси: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Плюси: "ok"
Мінуси: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"

Мінуси: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."

Плюси: "Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area."
Мінуси: "Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight."

Мінуси: "Broke my bagage"

Плюси: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Мінуси: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"

Плюси: "The crew was amazing and so welcoming! They did not flinch when they saw my three-year-old son and went out their way to make sure we had everything we needed. It was very nice to be greeted with such hospitality!"

Плюси: "Food quality was good, and movies had a great selection. Boarding went quickly."
Мінуси: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."

Мінуси: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Плюси: "Merci pour gentillesse"
Мінуси: "Merci"

Мінуси: "Never made it"

Мінуси: "food could have been better especially "breakfast"."

Плюси: "The crew was organized and very polite. Even if it was a bit of delay the plane made it in time and luggage was readily available"
Мінуси: "One thing that everyone was complaining about was the temperature . It was very cold and nobody anted to do anything about it. Another thing that I found unwise was the entertainment. It was a large selection of movies with very explicit sexual content. I didn't travel with kids but I was thinking what I would've done if my kids were seated next to a person like I did who was watching this kind of movies.."

Плюси: "I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!"
Мінуси: "Nothing"

Мінуси: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."

Плюси: "boarding area was bit confusing"

Плюси: "New planes, friendly staff, decent space even for economy, great food"

Мінуси: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."

Плюси: "The food was great and the crew was respectful and helpful."
Мінуси: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Плюси: "I have never flown with Lufthansa, but now, I will fly with them any chance I get. The crew were amazing. Friendly and attentive. For airplane food, it was very good and tasty. Received headphones, a pillow and a blanket for the flight. Legroom was good, but probably cramped for people over 6'0" tall. 24 hour online check-in was smooth an trouble free. I like having the boarding pass on my phone. No paper to carry around."
Мінуси: "Nothing"

Плюси: "There was good in flight entertainment"
Мінуси: "The food was barely edible. I'm glad to have brought a snack in my bag."

Плюси: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Мінуси: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."

Плюси: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."

Плюси: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine, best flight crew I've ever had."
Мінуси: "economy: The chairs were ok but I've had better ones."

Плюси: "Nothing"
Мінуси: "This Lufthansa flight was flown through Air Canada, so this review doesn't reflect on other hosts. However the flight was the worst service I've ever had on an airline in every category."

Плюси: "Entertainment system, food. Crew was great."
Мінуси: "Delayed boarding and artival to YYZ"

Мінуси: "It took too long to drop by luggage. Some of the crew wasn't friendly."

Плюси: "The crew was professional and cordial. For some reason the entire AV system needed to be rebooted which required at least 15 minutes."
Мінуси: "There was supposed to be a meal and a snack on this flight. There was a good meal but the "snack" was a pack of pretzels. I think Lufthansa's partner AC could do a little better. I think the drinks cart should precede the food cart. I did not receive my drink until 3/4 of the way through my meal."

Плюси: "Friendly crew"

Мінуси: "Not enough leg room I am 6ft 3 tall"

Мінуси: "Gate distances were too far away and passport control in Munich is not organized"

Плюси: "The price was good and connections were well-timed. Lufthansa had great food and service. A glass of pear brandy after dinner? Yes, please! I've seen a few other negative reviews for Lufthansa, but I've always had great experiences with them. The crew and food are top-notch."
Мінуси: "We had two legs on Lufthansa and the third was Air Canada. Lufthansa was great; great service, great food. But on Air Canada there was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."

Плюси: "The flight attendants were very polite and helpful. The seats had those "wings" on either side of the head rest to help keep your head from bobbing back and forth. There were a few good movies to watch that were current, but a lot of old movies that we had zero interest in."
Мінуси: "The flight was considered a Lufthansa flight and had a Lufthansa flight number, but was operated by Air Canada. We could not check in online ahead of time for some reason. When we got to the airport, we tried to check in at the Lufthansa kiosk and check in line, but they told us we had to go to the Air Canada area. The ticketing/check in process was very confusing. As for the food, the chicken "wrap" was not a wrap, and was a weird Hot-Pocket type meal. After each meal, we ended up having to hold our garbage for quite some time which made manuvering in and out of seats a little tricky. I wish the seat cushion had a little more cushion since we were sitting for so long. Also at some point the overhead lights came on and stayed on, which was annoying if you were trying to nap."

Плюси: "Everything!"
Мінуси: "Nothing!"

Плюси: "That there was a flight from Toronto to Minneapolis."
Мінуси: "It was really cramped and small. The gate was far away from everything and cold."

Мінуси: "The return leg has been nothing but a disaster, in every way possible, specifically my time and financially. At no point in the booking process, when I paid over $800 for the trip, was I told that I needed a specific travel visa (Canadian ETA) to fly back into Toronto for my return flight. Subsequently when I checked in for my flight yesterday morning in Manchester, England, I did not have the required travel documents and had to be rerouted onto a flight into the U.S. at a cost to me of $350. The rerouted flight got me to Washington Dulles airport, where I then had to purchase a second flight to get me home to Cleveland, Ohio, at an additional/extra cost of $450. MY CAR IS PARKED AT TORONTO PEARSON INTERNATIONAL AIRPORT!!! I am having to now rent a car and drive there tomorrow (Friday) to collect my car, at another additional cost of $100 plus a 10-hour round trip. Due to the lack of information and communication on your companies behalf, I am down close to a $1,000 and will lose 2-days in work as of the additional days I am having to travel back to Toronto to collect my vehicle. I would appreciate contact from your organization to find the avenue I need to take for compensation of my time and finances. Regards"

Мінуси: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Мінуси: "The flight was delayed for 2.5 hours, for a reason they never made clear after they let the passengers wait in line for 45 minutes to board. Once aboard, the Lufthansa planes were much much less comfortable than the Air Canada plane I took to Frankfurt. There is very little space and the seats are crammed together. The food they served was very bad, especially again in comparison with Air Canada. Once we arrived in Toronto, they made us wait nearly an hour before exiting the aircraft. It would seem that the Toronto airport would have to know we were coming and should have prepared accordingly, but apparently not. We sat, several passengers missed their connecting flights and were angry. I nearly missed my flight, having to run and race through customs (who are in no hurry)."

Плюси: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."

Плюси: "the crew was amazing."
Мінуси: "Add more movies, use different headphones, can't hear anything. Add snacks to the flight, and make the second meal bigger, a sandwich is not enough in a 10 hour flight. add more drinks to the list"

Мінуси: "Toilet was not cleaned regularly"

Мінуси: "I was not let in the flight as all the seats were taken."

Мінуси: "My flight had been rescheduled without my knowledge. Therefore, I had to rush to the gate to make the flight."

Плюси: "Friendly staff"

Плюси: "Was upgraded to business.Loved it all!"

Плюси: "Crew friendliness, flight quality"
Мінуси: "seat discomfort"

Плюси: "Very pleasant and helpful crew food was good"
Мінуси: "It was very cold on the plane"

Плюси: "Everything was very good."
Мінуси: "Everything was very good."

Мінуси: "Boarding tool a long time and late take off"

Мінуси: "Food should be much better than this. Otherwise everything is ok."

Плюси: "The plane was comparatively clean"
Мінуси: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Плюси: "On time & clean"
Мінуси: "Can’t really say"

Плюси: "Crew was good and entertainment was great."
Мінуси: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Плюси: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Плюси: "Very nice staff on board and timely departure"
Мінуси: "Cold during the flight"

Плюси: "Service was outstanding!"

Плюси: "Service was outstanding!"

Плюси: "good food, drinks, good entertainment options"

Мінуси: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Плюси: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Мінуси: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."

Плюси: "Medical help"

Плюси: "Flight attendants were friendly, courteous and helpful"
Мінуси: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Плюси: "I like everithing was great . Thank you ."

Плюси: "I liked that the plane eventually came..."
Мінуси: "That the plane was an hour late..."

Плюси: "Staff was friendly, flight was on time"
Мінуси: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Плюси: "The whole flight was very nice"

Мінуси: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Мінуси: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Плюси: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Мінуси: "Reschedulle of my journey to next day, everything tat followed"

Плюси: "That it is over"
Мінуси: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Плюси: "Boarding process quick and on time."
Мінуси: "no entertainment to rate."

Плюси: "The crew was very very nice and flight was very quick."
Мінуси: "No entertainment at all, music nor tv :/"

Мінуси: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Плюси: "Boarding was easy, on time"
Мінуси: "Crew's attitude for any request was snobby and harsh"

Мінуси: "Both flights were delayed. Food selection was poor."

Мінуси: "Delayed flight after an already long flight from the states"

Плюси: "surprisingly tasty meal, smooth and on time flight"
Мінуси: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Плюси: "On time, smooth flight."
Мінуси: "Boarding area cramped, all classes and rows boarded at same time."

Плюси: "The flight attendants were beautiful"

Плюси: "just excellent!!!"

Мінуси: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"

Плюси: "They offered passangers ti move to raws that wete half empty so we will have more room."

Мінуси: "Flight was delayed 2 hours after boarding"

Плюси: "Right on schedule!!"

Плюси: "Everything was fine - short flight"

Мінуси: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Мінуси: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Плюси: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Мінуси: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"