The flights were delayed, food was below average. The aircrafts were really old and poor the flight to India specially from Doha to New Delhi was horrible. The screens were not functional, had poor space and no air conditioning. I expected better service, will not fly qatar again. I will NOT recommended qatar airways to anyone.
Everything was good, but at Philadelphia airport, immigration service was so poor.
Flight was delayed at IAD Washington. Passengers were anxious as there was delay announcing about it.
The airport staff of Qatar airlines was UNFRIENDLY and UNHELPFUL. They all acted like we were bothering them. They gave no help in moving from one station to another. In general they gave an extremely bad first impression of Qatar airlines!!
Мінуси: "Be more professional"
Мінуси: "Every thing is good"
Плюси: "From Doha to lax my assigned seat was 20K and some Isidore changed it before I arrived to Doha. Then I called in to get another window seat and likely got 29K. When entering the aircraft another moron changed to to 38E. I’m so definitely getting my refund for this customer service/ flight !"
Мінуси: "Take a while guess"
Плюси: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Мінуси: "Very uncomfortable seats in business class, almost no recline."
Плюси: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Мінуси: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Плюси: "Entertainment and boarding"
Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Плюси: "As efficient as ever"
Плюси: "Great crew. Met every request and did a very professional, yet personal job."
Мінуси: "Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste."
Плюси: "courteous service and a clean modern airplane"
Мінуси: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."
Плюси: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Мінуси: "Nothing to dislike."
Плюси: "Food and entertainment was fine."
Мінуси: "Crew was not very organized or helpful. Need more training/experience."
Плюси: "The crew, especially Martin and Imen, were fabulous!"
Мінуси: "Nicmze clean aircraft with goods legal room in economy"
Плюси: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"
Плюси: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Мінуси: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Мінуси: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Мінуси: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."
Плюси: "comfortable seats good service"
Плюси: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Мінуси: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."
Плюси: "All around great airline. Comfortable for super long flights and completely accommodating."
Плюси: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Мінуси: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."
Плюси: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Плюси: "Liked everything."
Мінуси: "Nothing was wrong but excess bagage fee is high"
Мінуси: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Плюси: "Good legroom, friendly crew."
Мінуси: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Плюси: "The business cabin and the customer service was superb."
Мінуси: "The food"
Плюси: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Мінуси: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Плюси: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Плюси: "Crew attention and care"
Мінуси: "Food: at best a B+ Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Плюси: "Everyone on duty!!"
Плюси: "I liked everything about it."
Мінуси: "My trip was to long but it wasn't there fault. I was so tired."
Плюси: "Left and arrived on time, meals were above expectations."
Мінуси: "Difficult boarding procedure."
Плюси: "Amazing airline with excellent crew and ground staff ever willing to help!"
Плюси: "Boarding and Seat comfort was good"
Мінуси: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Плюси: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Мінуси: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"
Плюси: "The crew members are amazing."