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Мінуси: "Delta comfort works especially for one who is handicapped"

Плюси: "Timing was good"
Мінуси: "Plane was too small. Attendant was almost nonexistent."

Мінуси: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Плюси: "Accurate arrival time"

Плюси: "Snacks were good. On time."

Мінуси: "The airport."

Мінуси: "Delays due to Democrats not making deal"

Плюси: "new airbus plane. great luggage bins"
Мінуси: "nothing"

Плюси: "Boarding was easy, plane clean, snacks good."
Мінуси: "Small plane but that’s not really fixable"

Плюси: "Nothing"

Мінуси: "Leg room"

Плюси: "Fine, courteous"

Плюси: "The comfort the professionalism of the staff everywhere I went"
Мінуси: "Little pricey on rental and hotel."

Мінуси: "they did not serve food in my section at all."

Мінуси: "dirty plane"

Мінуси: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Плюси: "Everything"
Мінуси: "No chicken sandwich."

Мінуси: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Мінуси: "Bad information about delays"

Плюси: "Good service, more leg room than American Airlines."
Мінуси: "Everything was good."

Плюси: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Мінуси: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Плюси: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Мінуси: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Мінуси: "Barking dogs. 4 around us! Middle seat."

Мінуси: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"

Плюси: "Customer service"

Плюси: "EXcellent"

Плюси: "Comfortable temperature in cabin!"

Плюси: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Плюси: "Left ontime, arrived 30minutes early."

Плюси: "Pretty much nothing"
Мінуси: "Delta. They just hate their passengers"

Мінуси: "Arrived at my destination almost two hours after the initial arrival time"

Плюси: "Getting updates on the phone allowed me to stay put and work instead of running back and forth to the gate."
Мінуси: "Flight was supposed to get in at 10 pm and we did npt end up getting in until 2am"

Плюси: "30 min. early!"
Мінуси: "Only pretzels"

Плюси: "nothing"
Мінуси: "I will avoid the airline at all costs"

Мінуси: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Мінуси: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Мінуси: "No good food options just peanuts and drinks"

Мінуси: "Everything was ok"

Плюси: "Wonderful"

Плюси: "There should atleast one checked luggage"
Мінуси: "Too expensive and baggage charge is additional which does not make any sense"

Плюси: "Polite attendants."
Мінуси: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."

Плюси: "COMMUNICATION FROM PILOT"
Мінуси: "LGA DELAYS AS USUAL."

Плюси: "Great staff! Friendly and kind."

Плюси: "Arrived within 15 minutes of scheduled time"

Плюси: "We arrived in one piece."
Мінуси: "I fly a lot and I understand turbulence. This was a very bumpy flight - the worst I have experienced. A reassuring word from the cockpit would have helped the more nervous among the passengers, particularly as the pilot ascended and descended and the FA was catapulted down the aisle. But not a word. Apart from that, it was a short flight, pretzels only and that's OK. No entertainment other than what you bring. The complete lack of knee room in Y was a discomfort."

Плюси: "Both flights on time!"

Плюси: "Everything it was fast clean"
Мінуси: "Nothing"

Мінуси: "Due to the weather it was scary but the pilot was great. He got us there safe"

Плюси: "Very good service. Landed before time. So happy to use Delta."

Плюси: "KLM staff is great"

Плюси: "Good"
Мінуси: "Nothing"

Мінуси: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Плюси: "Good comfortable seat with extra leg room. Pleasant crew."

Плюси: "Great service"

Плюси: "Restrooms clean, decent food and drink, nice cabin crew."
Мінуси: "No complaints"

Плюси: "Comfortable and well laid out seat area"
Мінуси: "Food was a little substandard for business class"

Плюси: "Good entertainment options. Nice flight attendants"
Мінуси: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Мінуси: "You are almost always late!"

Плюси: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Мінуси: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Плюси: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "Good service onboard, good food. On time."

Плюси: "Food was just fine, movie selection very good"
Мінуси: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Мінуси: "Bag was lost"

Мінуси: "They stole my money"

Плюси: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Плюси: "Excellent experience with the cabin crew."
Мінуси: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Плюси: "Very little if any."
Мінуси: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Мінуси: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Мінуси: "OLD OLD plane with hard seats and tiny screens"

Плюси: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Мінуси: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Плюси: "Arriving more or less on time"
Мінуси: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Мінуси: "Terrible service in flight and customer service wise .. app functionality was below"

Плюси: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Мінуси: "As above"

Плюси: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Мінуси: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Плюси: "Flight was efficient enough and staff were friendly."
Мінуси: "It was delayed quite a bit and more on-time updates would have been appeciated."

Плюси: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Мінуси: "Nothing to improve"

Плюси: "Excellent service, excellent food."

Плюси: "Flight attendants were friendly, but they only had limited resources to work with."
Мінуси: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Плюси: "leg room economy compared to KLM"
Мінуси: "full flight, no upgrade possible"

Мінуси: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Мінуси: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Мінуси: "I missed my flight because of MU"

Плюси: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Мінуси: "Food was not very good Tasteless and rubbery"

Плюси: "KLM food and service are great"

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Плюси: "The flight crew were kind, polite, and attentive."
Мінуси: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Плюси: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Мінуси: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Плюси: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Мінуси: "They didn't give any napkins out with the food which was weird."

Плюси: "Fine as delta flights go"

Плюси: "Services were appropriate for the time of departure and length of the flight."
Мінуси: "Nothing really"

Плюси: "I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others."
Мінуси: "If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable."

Плюси: "On time, courteous crew, decent food."
Мінуси: "Leg room."

Плюси: "Service - Crew"
Мінуси: "Nothing"

Плюси: "Professionality onboard, punctuality"
Мінуси: "In Bologna, They made me take stuff out of my luggage at check in, because the weight was 26kg instead of 23 kg and I'm even a Fyingblue gold member. Totally ridiculous."

Плюси: "the hostess was nice"
Мінуси: "i was givven a poor seat at the end of the airplane, 2 people slept next to me and for 9 hours i couldnt leve my seat untill the hostess asked me if i needed help"

Плюси: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

Мінуси: "Plane was late arriving, and thus wasl late departing. Boarding was slow and chaotic."

Плюси: "Flight crew is very kind. Seats are confortable with plenty of legroom. Food is excellent and overall it was a beautiful experience."

Плюси: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Плюси: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Мінуси: "See above. Overall, very nice experience."

Плюси: "Friendly attendants, entertainment variety"
Мінуси: "Comfort, food could have been better."

Плюси: "Food"
Мінуси: "Entertainment"

Мінуси: "WiFi"

Мінуси: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Плюси: "Crew members"
Мінуси: "Up to 1 hour late and they leaved my baggage in Paris"

Плюси: "Extremely hot the plane"

Плюси: "Didn’t like the sandwich offered"

Мінуси: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Плюси: "Good selection of movies"

Плюси: "Not much but the staff"
Мінуси: "No room, boarding was slow, zero bag or legroom"

Плюси: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Мінуси: "Business class seating on the AirBus 318 is very cramped."

Плюси: "The food was okay and the staff were friendly."
Мінуси: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Плюси: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Мінуси: "Nothing."

Мінуси: "Leg space."

Плюси: "It was a wonderful flight and service . Hospitality and welcoming."
Мінуси: "Nothing everything was amazing ."

Плюси: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Мінуси: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Плюси: "Free snack and drinks. Good service."

Плюси: "Super fast boarding and smooth takeoff"

Мінуси: "I was asked to change my seat repeatedly"

Плюси: "Nice crew, free snacks"
Мінуси: "For taller people flying economy sucks . The seats are always to small"

Плюси: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Мінуси: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Плюси: "The food, the service and everything else is fine, quite good."
Мінуси: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Плюси: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Мінуси: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Плюси: "Good boarding procedure."
Мінуси: "Nothing much to add for a short journey."

Мінуси: "There were not noodle soup ready this time."

Плюси: "Airplane staff were good"

Мінуси: "The crew was not very polite."

Плюси: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Мінуси: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Плюси: "Flight arrived safely."
Мінуси: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."

Плюси: "Spacing was ok"
Мінуси: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Плюси: "Croissants instead of pretzels was a nice change of snack"
Мінуси: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Плюси: "Although plane was full staff moved us through quickly"

Мінуси: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"

Плюси: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Мінуси: "I thought the seat seems a bit short but the leg room is ok."

Плюси: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Мінуси: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."

Плюси: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Мінуси: "Can't think of anything."

Плюси: "flight on time"

Плюси: "Crew members were nice and polite."
Мінуси: "The plane was so old, it's like they bought it at a junk yard. The seats were falling apart and were very uncomfortable. Entertainment system is the same age as a VCR. Food was so bad I actually threw up (first time for me ever; I can eat pretty much anything and no problems). Given other compatibility priced options, I won't fly AirFrance again."

Плюси: "Nothing whatsoever"
Мінуси: "The "Czech Airlines" flight I purchased was actually an Air France flight number. When I arrived later than planned but still within good time, which was my fault, I reported to the Czech Airlines check-in (D2). This is very, very far from the Air France check-in (A2). No person and no sign was at Czech Airlines gate saying to go to Air France instead. By the time I determined what to do by talking ro the airport information booth and I walked to Air France instead of Czech Airlines (at CDG airport this is 5 minutes walking very fast speed on conveyor belts.. perhaps more than half a kilometer), I was past the boarding time limit, but the flight had not yet left. Then I could not print the boaring pass because of the time. When I asked an Air France employee for help, he simply said "you cannot board" and stood there smugly. He must feel great being a 25 year old who can turn people away from international flights at his own discretion to completely ruin their day especially when the plane is still on the ground. I have not even explained yet about the similarly awful experience I had when I booked the next flight (Czech Airlines at 09:45) for a much higher price (118 euro) and was not told that this Czech Airlines flight is "really" a Czech Airline flight. After paying much more to a Czech Airline person, nobody informed me to stay at the Czech Airlines area (2D) so I naturally went back to Air France since I had already had so much trouble. When I arrived there, of course, they tell me to go back to Czech Airlines and now I was again late. Thank God that I was able to confront a random trolley man who Kew where the Czech Airlines people were and try tried very hard to get me to the plane even though the boarding time was over. All in all, this was the worst travel experience of my life. I have now wasted 40 more minutes of my approximately 2.5 days in Prague to tell you this. I hope you consider it."

Плюси: "Entertainment and priority air sircharge was worthwhile on long flight with connection. Seats were very comfortable with enough recline. Provided multiple beverage and food services."
Мінуси: "The Delta staff were unprofessional. Checking phones while people boarded, handed unopened beverage to 2 unknown strangers to pour themselves and share. We're "joking around" amd jobial in a manner that was unprofessional. Food was hot but overlooked and pastry was "steamed" so chewy."

Мінуси: "We waited quite a while to check in our luggage at the Birmingham airport. Staff showed up at the counter only 2 hrs before the flight."

Плюси: "The staff was amazing, they brought me a plate of fruit and cheese after Airfrance didn't pass on my meal request to the second leg of the flight (the attendant said this is ALWAYS an issue)."
Мінуси: "My seats reclining function was defective. My meal request wasn't passed on by Airfrance to the second leg of the flight. The entertainment system didn't work (on the whole plane, for the duration of the whole flight) - no movies and no shows. The wifi could have been offered for free to enable people to entertain themselves through computers and tablets, but was not done so. Instead we were reminded that it is available (for a price of course)."

Плюси: "More comfortable airplane than typical regional service in the US. AF cabin crews are very good."

Плюси: "Punctuality was outstanding and service onboard was great"
Мінуси: "For a 11+ long trip it would be suitable to have a modern entertainment system. Aircraft was old and thus the onboard entertainment system: very low resolution screens and aweful sound..."

Плюси: "That it was not an Air France operated flight. Crew were kind and helpful. Seating was very comfortable, and everything was on schedule."

Плюси: "Had aisle seat so was able to stretch my legs a bit"
Мінуси: "Small screen for seatback TV"

Плюси: "clean. Seat covers nice and clean. furniture color scheme pleasant."
Мінуси: "1. seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food only sweets. Sufficient for the flight if you had another flight before. 6. Electrical / USB / Network plugs or WIFI unknown."

Мінуси: "Our luggage didn't scan in the system so we couldn't go to the gate until it was found & scanned in the system. Fortunately we were early so this wasn't an issue but kept us waiting at "step 2" until an actual photo could be found. We also had a delay after boarding while they changed a tire. It all worked out ok."

Плюси: "Excellent accommodation/service"

Мінуси: "sitting in the middle seat unless you pay extra"

Мінуси: "I was simply trying to relieve myself using the restroom in the back. I had held it in the entire time during take off but I desperately needed to go. The seatbelt sign stayed on for an eternity so I decided to get up to go when I felt it might be ok. Another gentleman also did so, he didn't get yelled at but I got an earful from the flight attendant and she assumed I didn't speak English because I couldn't respond while trying to hold my nladder."

Мінуси: "We sat on the tarmac in Montreal for about an hour."

Мінуси: "Delays"

Плюси: "Comfortable econom."
Мінуси: "Too many announcements"

Плюси: "Had to rebook and was oven wrong information when I caked . Ended up paying for a new ticket"

Мінуси: "Delayed as always"

Плюси: "Upgraded to first class"
Мінуси: "Plane was old"

Мінуси: "Why have automated checkin and then still have to wait in massively long line to drop off your luggage. Do it like Jet Blue or Virgin or any of the other airlines.......you show up, auto check in, bag tags, separate line for smart efficient people to drop off their bags and get on with it. Its just so inefficient and puts a complete damper on the trip......maybe curbside checkin also."

Плюси: "Flight was delayed from take off by ATC @ LGA for two hours, flight attendants served us with refreshments & free ear phones, meanwhile the Captain kept us completely updated on the delay"

Мінуси: "Lack of refreshment choice."

Мінуси: "Never again"

Мінуси: "Declined !!!! So long"

Плюси: "that we landed safe"
Мінуси: "that the plane was delayed snd we were keept in side like sardines"

Плюси: "I've flown air Canada probably 6 times. I've been delays 3 times"
Мінуси: "Delays"

Плюси: "Are you joking I waiting my plane since almost 4 hours"

Плюси: "Hour and a half late. Uneventful other than that."

Плюси: "Would have liked something other than pretzels."

Плюси: "It was on time and very smouth"

Мінуси: "DELAYED!!!!!!!!!!!"

Мінуси: "CANCELED!!!!!!!!!!!!!!!"

Плюси: "In flight entertainment"
Мінуси: "The credit was not polite and quite unfriendly."

Мінуси: "Delayed because of mechanical issue"

Плюси: "Nice interior. Free movies."
Мінуси: "Air Canada is always delayed."

Мінуси: "LGA is a terrible airport..rarely flyout of there thank god."

Плюси: "Traveling back to the US have Global Emtey or Nexus Like the free movies watched half of movie on the way to acanandr and half on the way back. Thank you"
Мінуси: "Last time I traveled to Canada I probably used a passport. BUT I never knew that I needed it I thought u could travel with my drivers lisence. Remind travelers to take their passport"

Плюси: "First time flying on the largest airline in Canada and had a positive experience. From the online check in process to returning home it was a smooth trip"

Плюси: "Very comfortable and a wide range of new films to keep me entertained the whole flight"
Мінуси: "Airplane food is hard to be better than okay. On par with other companies and the snacks handed out were welcomed, the hot meal was only edible."

Плюси: "Everything else."
Мінуси: "See above."

Плюси: "On time and short! Everything was good"
Мінуси: "Great"

Мінуси: "That we were 50 mins late taking off and it wasn't weather related."

Плюси: "Absolutely nothing"
Мінуси: "A 12 hour delay is not okay. The hotel comp was nice but they split my group of 5 into different hotels. The breakfast voucher did not work. The dinner voucher barely covered the cost at the designated restaurant. Customer service was extremely unaccomadating."

Мінуси: "extreme delays and not a lot of updates"

Плюси: "No problem"
Мінуси: "No problem"

Плюси: "We set on the runway for over 4 hours."

Мінуси: "The service"

Мінуси: "They messed up my mobile checkin making me miss my flight and then had thenough nerve to try to make me pay a 80$ change fee to take the next flight that was 100$ cheaper than my original. Waiting for a refund! I had to take American Airlines home. I will never flying with them again!"

Мінуси: "They could have rushed more to get us off the ground quicker."

Плюси: "Nothing to expect more"
Мінуси: "The amount of snacks served should be increased"

Плюси: "On time"

Плюси: "Efficient. tv on back of screen didn't work"

Мінуси: "The announcement about turbulence were to much. Could have been way more subtle or shorter"

Плюси: "ok"

Плюси: "Comfort, service, flexibility"

Плюси: "Plane/equipment condition"
Мінуси: "The Aur Canada ticket counter and gate agents in Toronto are consistently the rudest employees in the travel industry"

Мінуси: "Excellent service on time and friendly workers"

Мінуси: "Unable to do advance seat selection unless you book directly with AC. Kayak needs correct this. AC doesn't recognize the Kayack file Numbers. Next time I'll book directly with AC"

Плюси: "The crew were helpful and friendly and boarding went smoothly. Food and entertainment are N/A, since I don't use them."

Плюси: "The pilots explained why we were delayed and everything."
Мінуси: "I can't wait until LGA is done with it's renovations. It's kind of a dumpy airport"

Мінуси: "Every thing"

Мінуси: "United, for our third leg of our trip, again delayed the trip by an hour. Rather than for weather reasons though, which the airline cannot help, this was for staffing reasons."

Плюси: "The crew The entertainment options The power options The drinks"
Мінуси: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

Плюси: "I enjoyed the comfortable seating"
Мінуси: "Nothing"

Мінуси: "NA"

Мінуси: "delays... not flying united again"

Мінуси: "Omaha United personnel"

Плюси: "I liked that the plane did not crash"

Плюси: "The snacks that was given"
Мінуси: "There was a delay leaving and while we was in the air."

Плюси: "Boarding was seamless and quick."
Мінуси: "My seat was slightly dirty. No choice for a snack, which wasn't very good."

Мінуси: "No wifi"

Мінуси: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"

Мінуси: "Comfort, service.., terrible'"

Плюси: "Seat was ok in stiffness and padding"
Мінуси: "Don't like sitting with my knees propped on the seat in front of me when I'm only 6' tall. feel like you could give a touch of extra legroom for times like when you want something out of your bag crammed below the seat and you have to jar your neck sideways to reach it and try not to be in your neighbors lap while doing it."

Плюси: "Everything went smoothly"
Мінуси: "Good options are terrible"

Плюси: "Nothing"
Мінуси: "I have pictures and video of how dirty the plane was from the air vent all the way to the floor so disgusting do you guys ever clean the planes"

Плюси: "Poor Manuel"

Плюси: "Nice comfortable seating. Fell straight to sleep"
Мінуси: "Nothing"

Мінуси: "Everything went well"

Плюси: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"

Плюси: "Pretzels is not enough I pay a lot to travel"

Плюси: "I landed safely"
Мінуси: "Seating was absolutely crammed."

Плюси: "New aircraft and smooth ride. Good attendants."

Плюси: "Food"
Мінуси: "Lost my bag."

Мінуси: "all"

Плюси: "That I got home safe"
Мінуси: "It was a very uncomfortable ride"

Плюси: "Captain personally kept us updated on the situation concerning the delay due to mechanical problems"
Мінуси: "Reassurance about what would happen if a replacement aircraft could not be found should be provided up front."

Плюси: "Nothing"
Мінуси: "The fact that it hasn't left yet and it won't leave until 8pm."

Плюси: "Everything ran on time"
Мінуси: "Would love healthier snacks"

Плюси: "Boarding was a mess..."

Мінуси: "The delays"

Мінуси: "Nearly everything.....won't even consider united again"

Мінуси: "The delay"

Плюси: "We got to New York thank god"
Мінуси: "Delay over 1hour and half"

Мінуси: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."

Мінуси: "Bad"

Плюси: "You guys are awesome. Thank you for cheap tickets you provide to us all the time. Keep it up."

Плюси: "Service"

Плюси: "nothing"
Мінуси: "everything"

Плюси: "Much more comfortable."
Мінуси: "Lavatory still dirty."

Плюси: "Comfy environment, not completely booked plane"
Мінуси: "The price for one little bottle of Rum, highway robbery I say."

Мінуси: "No UBS charger on the plane!!!!!. I I cannot believe it . Not even in business class. Boarding always sucks. Wwhen will they ever learn that people can comfortably wait in the waiting area instead of being stacked up in front of the plane waiting for others to put their luggage away? It's ridiculous."

Плюси: "It was good , on time and quick destinations"
Мінуси: "Could be free wifi"

Плюси: "Food, atmosphere, people!"
Мінуси: "Nothing not to like!"

Плюси: "Again very skilled pilot in windy weather"
Мінуси: "Had to stand on bridge in crazy cold weather to pick up plane side check in. Just unfortunate"

Плюси: "Every one was friendly. The plane was clean"

Плюси: "Nice"

Плюси: "There was a weather delay and I went to pay for upgrade to a bigger seat and the airlines did it with out a charge. Thank you..."
Мінуси: "Never offered me a beverage, that is why a chose mediocre."

Плюси: "Automated check in was simple and painless. Boarding process was well organized."
Мінуси: "Two serving the eonomy section were inadequate as it took forever to reach rear section. The reason was that they had to charge for food and alcohols while serving and running credit cards through the process took up lots of time."