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Плюси: "Was the crew amazing and nice"

Мінуси: "Boarding by bus at Doha is lengthy and not very comfortable."

Плюси: "Comfort"

Мінуси: "Great selection of movies and the food was really good as well."

Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Плюси: "All"

Плюси: "Smooth flying regardless of the air wake turbulence, excellent treatment from flight attendants. I felt safe during the flight."
Мінуси: "Give more time for checking in the luggage, Cancelation my flight with 0% reimbursed on my funds, on boarding time 10 minutes delay was truly unfair."

Мінуси: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Плюси: "The cabin crew was fantastic and made the experience very positive."
Мінуси: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."

Плюси: "On time, fairly good food, good entertainment system."
Мінуси: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."

Плюси: "had a whole row to myself and the food was very good"

Плюси: "Good staff and service"

Плюси: "Dreamliner"

Плюси: "All the crew"
Мінуси: "The airline services"

Плюси: "I really liked the service. Most of the flight attendants were very friendly."

Мінуси: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."

Плюси: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Плюси: "On time and efficient"
Мінуси: "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."

Плюси: "Comfy, good food, good service"
Мінуси: "No internet. Limited movie options."

Плюси: "Plane was new and very nice."
Мінуси: "Kuwait airport is extremely un organized. Also you cannot upgrade your ticket as the staff in Kuwait are not able."

Плюси: "Overall"
Мінуси: "Overall"

Плюси: "I like everything about the flight"
Мінуси: "Flight was very long"

Плюси: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."

Плюси: "The Plane was good but not updated with new data"
Мінуси: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"

Плюси: "Crew helped with my bags."
Мінуси: "Lack of film choice"

Плюси: "Flight was very comfortable and a pleasant ride"
Мінуси: "food service could be a bit more prompt"

Плюси: "Hospitality"
Мінуси: "NA"

Плюси: "Soft blankets, seats were okay, crew was wonderful."
Мінуси: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."

Мінуси: "the flight was canceled."

Мінуси: "No flexibility in flight changes"

Плюси: "Seat arrangements excellent Crews nice"
Мінуси: "Very disappointed about quality and frequently of food offered"

Плюси: "Over all service was excellent!"
Мінуси: "Short transfer time made it a bit stressful"

Плюси: "food"
Мінуси: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."

Плюси: "The crew was professional and friendly. The flight was on time."
Мінуси: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."

Плюси: "No problems at all!"

Плюси: "Nothing"
Мінуси: "I am platinium and got treated that way!!"

Мінуси: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."

Плюси: "Crew Boarding"
Мінуси: "Food Not so comfy"

Мінуси: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"

Плюси: "Qatar airways equipment very good."

Мінуси: "Without internet"

Плюси: "Crew was very helpful."
Мінуси: "Food was terrible."

Плюси: "I was most disappointed when I got to the check in counter only to be informed that I was on "stand by" That was quite strange consideirng that the flight was not free, I had booked early called a day priot to the flight for confirmation. Though I was later allowed to fly but such treatment was most unnecessary. On the whole the flight was good"

Плюси: "Decency of ground and check in crew"

Плюси: "The services was amazing all this crew work so hard to do their job, best services by far.. We travel lots of time due to our work and Qatar airlines by far has the best team..! We thank you so,much for your services and getting us home safe.. Marilou POHJANIEMI"
Мінуси: "What we did not like was there's not much new movie to see.. Most airlines has lots to see.. Due to its a fry long flight it should have more.. The charger on the plane coming back to Miami all all of them does not work.."

Плюси: "I am 6' 4" (190 cm) and had no problems on my 16 hour flight."

Плюси: "Clean aircraft"
Мінуси: "lost my neck pillow on the seat, they still havent found it! Too little food for vegans. Also, the butter included was not vegan. Need a better menu and chef for vegan food. Entertainment options were very few and far between."

Плюси: "staff"
Мінуси: "food"

Мінуси: "There is only one entrance for all class passengers,"

Плюси: "The ecperience"
Мінуси: "Food was poor"

Плюси: "Everything else was good."
Мінуси: "The boarding for priority was handled rather poorly with little communication and a bottleneck at the top of the escalator."

Плюси: "Legroom and seats Entertainment"
Мінуси: "Slow service Sparing on refreshments"

Плюси: "Nothing"
Мінуси: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"

Мінуси: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."

Плюси: "Smooth flight, courteous staff"

Плюси: "Food was good when we got it."
Мінуси: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."

Плюси: "Impressive in flight entertainment"
Мінуси: "The pay to use Wi-Fi was very slow, not worth using."

Плюси: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
Мінуси: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."

Плюси: "Service and food"
Мінуси: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."

Плюси: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Мінуси: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."

Плюси: "We felt safe and the flight landed a bit early."
Мінуси: "Boarding was a nightmare, couldn’t hear zones being called, etc. assigned seats had us in the middle and basically so confined we couldn’t eat when they gave us food. Very uncomfortable. I had such a bad experience I got online and paid for isle seats for the return trip, and thought maybe that’s what they wanted all along ..,"

Плюси: "staff is nice"
Мінуси: "Seats are not as comfortable as other airlines. Baggage lost. Took 30 hours for us to receive. Flight to jfk seems to be cancelled due to weather, but it is very unclear due to no communication from Emirates."

Плюси: "Smooth ride, decent food, good entertainment."
Мінуси: "Long periods without in cabin service, people had to repeatedly ask for water or get up to get water. Boarding Gates were totally secluded from the shops and restaurants of Dubai airport."

Плюси: "Cabin crew"
Мінуси: "Nothing i like even."

Плюси: "Flight attendant understood my need and gave me aisle seat. Was very sick"

Плюси: "Tons of movies!"
Мінуси: "No complaints."

Плюси: "The service is the best."
Мінуси: "The seats on the Boing 777 don't compare to the seats on the Airbus from Dubai to Los Angeles."

Плюси: "New aircraft."
Мінуси: "Not enough storage space. Beds not the most comfortable. No wi-fi."

Плюси: "The service we received from crew was excellent"
Мінуси: "Actually we enjoyed everything about emirates"

Плюси: "Was upgraded to business class. Crew was incredible, food was incredible."
Мінуси: "Everything was perfect"

Плюси: "It felt like home. =)"
Мінуси: "it felt too much like home. ;)"

Плюси: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"

Мінуси: "No proper communication provided on gate about the delay. Meal voucher was given very late and hence did not make any sense. We were completely uncertain about our onward travel since no information was available till we reached Dubai which was very frustrating."

Мінуси: "Cannot choose seats without paying a fee which is ridiculous. There is no way to get a window seat on the plane. I have never travelling on a non window seat in my 20 years of flying until this time."

Плюси: "Great service and staff."

Плюси: "Reservation and boarding process are good. The condition of the aircraft is excellent. Onboard service is also good."
Мінуси: "The taste of food served was far below standard. I had hard time eating their food. Emirates used to serve better food in the past but in recent time the quality has worsen."

Мінуси: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"

Плюси: "Food"
Мінуси: "Front legs little short"

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "The flight and accommodations were wonderful during the flight. The accommodations during the layover were nice at the Boston Courtyard Marriott. Pam & Keith Schroeder"
Мінуси: "We waited in Dubai 3 hours for connecting flights to arrive because of fog. When we arrived in Boston, they told us we had missed the connecting flight to Detroit by 20 minutes and could not fly back until 26 hours later. We were disappointed that the $50 dinner voucher would not allow us to each have 1 alcoholic beverage. (We should have read the fine print...)"

Плюси: "Free meal. Free drinks. Not packed so it was comfortable. Great accomodating staff, they were definately amazing even in economy. Power at every seat to charge devices a great list of movies shows etc... food was great tasting and good portion. I enjoyed this flight more than american, delta or any of the big name companies. They should strive to be this good."

Плюси: "Overall good"
Мінуси: "No Tamil movies"

Плюси: "It was a short flight but I was able to look at the entertainment section and when I compared it to the previous flight on Korean Air is was far better."

Плюси: "Easy booking, seat availability, massive music library."
Мінуси: "Price,"

Плюси: "I love Emirates, it's so clean, delicious food"
Мінуси: "I love every bit of it"

Плюси: "Overall the service and the food provided made for a good flight"
Мінуси: "My flight seat assignment was changed without my knowledge"

Плюси: "I have high expectations for Emirates, and for the most part they delivered."
Мінуси: "They ran out of many food options by the time they came to my part of the plane. These new planes are designed poorly. Passengers were not even allowed to carry out a basic conversation near the restrooms at the back of the plane without being shushed left and right from cabin crew in their private quarters and other crew up the stairs."

Мінуси: "My bag was lost and I was one of the many. Logistics at Heathrow were poorly executed to help people. It seems like they knew of the problem beforehand and didn't inform people effectively. I waited longer than necessary until I overheard that a lot of luggage didn't make it. I felt if they knew of the problem they should have gotten more people to help passengers and update them."

Плюси: "After what happened on Wednesday August 3rd I expected there to be some craziness but not like this. I was checked in by an employee who just started that day. She tells me in a faint voice "sir you may not make this flight". After that she tells me to check back 1 hour before the flight leaves. So I do, another teller states you made the flight please go to security. I have 45 minutes before the flight is schedule to leave at 3pm. I rush with my wife from one part of DXB to the other. Somehow make it there, but then have to wait for over 2 hours because of a connecting flight being delayed, unbelievable. Then when we land and I try to claim my bag, the bags are lost. Not just mine quite a few passengers. I go to baggage claim and the teller is screaming at me and other passangers "shut up, I don't care about your bag". This is the most disrespectful moment of the trip, never have I experienced a customer service provider yell at me like this. This experience is a direct reflection of emirates lack of management in their hiring process, as well as their ability to train their staff in high stress environments. Will I fly emirates again probably not, paying a premium for below average service is not worth it. The cabin crew were very thoughtful and respectful and made the trip bareable, their ground crew is anot her story."
Мінуси: "Lack of management with staff, being unable to control a high stress level situation, additionally the lack of communication regarding the progress of my flight. Delays and set backs happen but communication would help me plan and be prepared accordingly."

Плюси: "Nothing"
Мінуси: "Flight was old. Late departure due to weather and missed connection at Dubai. Agents issued a boarding pass for the next flight after 6 hours. On the gate I was told that my boarding pass is not valid as some other emirates agent marked me as no show for the missed connection, effectively cancelling my ticket. Some how got the new boarding pass 30 mins before departure. Obviously Emirates could not load my checked in luggage since there was only 30 mins left and preferred not to tell me also. Missed the luggage and had to spend 1 hour waiting near the belt and another hour filling up the complaint. Horrible flight."

Плюси: "The flight was lovely. The seats were much wider than typical airlines and comfier. I had plenty of space, especially for my legs. I was able to sleep comfortably for most of the flight. The in flight entertainment was also amazing. The TV's all worked and there were plenty of movie/ TV show options. It helped pass the time. It was also free which was great. All and all it was a wonderful experience. I loved flying Emirates."
Мінуси: "The boarding process was a bit confusing. It seemed to go by rather quick and had I not been paying attention I think I could have missed the flight because I didn't realize what the boarding process was like."

Мінуси: "The food is not good at all"

Плюси: "The fly was fine as usual"
Мінуси: "Not Emirates fault but they open my bags and made a mess with the presents for my family"

Плюси: "When departing the plane the flight attendants were really pleasant and said thank you for flying with Emirates. Flight Attendants were nice."
Мінуси: "The food meaning the roll was very hard and not fresh and instead of real butter they use some other thing."

Плюси: "spacious seats"
Мінуси: "layover time to the next connecting flight."

Мінуси: "Didn't see any new movies that I hadn't watched The p.a. System when it comes on... Is much louder than the movie volume that I was watching.. Might blow my ear drums... Should be a way to reduce the volume of the announcements."

Плюси: "the inflight entertainment"
Мінуси: "too much turbulence that I got sick food was very bad air hostesses were not attentive and rude"

Плюси: "Newness of the plane - clean, safe and thus comforting and enjoyable as can be for such a longgg flight (India to USA). Price of the flight compared to other airlines was exceptional. Excellent onboard entertainment - long list of movies and shows and music that can be enjoyed, paused and restarted at any time. Lots of food and snacks. Free "adult drinks". Free gifts for the kids (cheap toys, but still a nice touch) Some of the crew were very friendly and complimentary and socially engaging."
Мінуси: "Certain crew members were a little less than friendly - not ready to serve and please but rather just ready to get their job done as fast as possible without being pleasant. But...what airline doesnt have this problem? What company doesnt have this problem? Much of the food was mediocre. Only a small portion actually tasted good. A little disconcerting at the end. Crew members were literally running up and down the aisles over and over trying to collect trash, store trash and take care of other chores WELL AFTER the pilot told them to be seated. It made it seem as if the crew were not professional, not well-trained, not well-disciplined and thus made me a bit uncomfortable to see them scrambling around for 10 minutes as if they were behind schedule on everything. If they rushed this, then what else more important does the airline rush? Hopefully nothing but it was quite an odd experience. Overall the flight was well worth it though. I will fly Emirates again as long as their prices remain very competitive."

Плюси: "My overall experience flying Emirates was excellent! The crew never stopped taking care of passengers. They were amazing!!! Everyone from check-in to departure was helpful and friendly. I will recommend to everyone"
Мінуси: "There wasn't anything I didn't like."

Плюси: "Service. Smooth flight."
Мінуси: "Food"

Плюси: "Crew and food were fine and movie and tv options not bad"
Мінуси: "Music options were lacking"

Плюси: "Great flight crew, inflight entertainment and food"
Мінуси: "Damaged bag...working with airline to get replacement"

Плюси: "Good Service , and overall friendly crew"
Мінуси: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"

Мінуси: ":)"

Плюси: "I didn’t go see above"

Мінуси: "The seats are too close. When reclined it's not possible to get out."

Плюси: "Not go your a day off"
Мінуси: "Your programmers don't know what they're doing"

Мінуси: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Kayak had good e emails with updates and reminders. Lufthansa was a great suorline for its care of its passengers."

Плюси: "All airplane was on time"

Плюси: "Same as above."
Мінуси: "Same as above."

Плюси: "Ewerything"

Плюси: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Мінуси: "Nothing"

Плюси: "Excellent"

Плюси: "All great"

Плюси: "Nothing"
Мінуси: "Air didn't work, stewardess were rude"

Плюси: "The staff was so accommodating and friendly! Great trip!"
Мінуси: "Nothing."

Мінуси: "Regular economy felt a little cramped."

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Мінуси: "Boarding"

Плюси: "the crew was amazing: friendly and caring"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "great food ,service"

Плюси: "the woman who helped me at the boarding gate was great! Lounge was really nice!"

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "Everything"
Мінуси: "Nothing"

Плюси: "I enjoyed it."

Плюси: "Very comfortable"
Мінуси: "Delay"

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "I like Lufthansa. They really know how to take care of their passengers."

Плюси: "They know what they're doing!!"
Мінуси: "No complaints at all!"

Мінуси: "I did not like the bathroom downstairs."

Мінуси: "Kosher snacks were missing.."

Плюси: "everything"
Мінуси: "nothing"

Мінуси: "Boarding in Frankfurt was just short of a free for all."

Мінуси: "Same as Abu e"

Мінуси: "Delays and boarding"

Плюси: "Lots of movies"
Мінуси: "£20 for unlimited wifi. Ridiculous"

Плюси: "fllight attandants were very pleasant"
Мінуси: "n/a"

Мінуси: "Can they turn the heat up. So cold!"

Плюси: "Hope to make today's flight home! Time will tell."

Мінуси: "It was a great second experience"

Плюси: "Punctual departure, cabin crew were generally efficient and pleasant. The airshow (flight routing details) programme is one of the best I've experienced on any airline...."
Мінуси: "Boarding was a 'free-for-all' with no filtering of Economy passengers by zone or seat row. Less effective than Emirates in this regard. The hot snack offered before arrival at Denver was served in the final 50 minutes of the 10 plus hour flight. This meant that the service and tray collection, including the cabin preparation for landing was very rushed."

Плюси: "You'r aamazing, great deals! Thank you!"

Мінуси: "Our boarding was scheduled for 1:45pm But crew arrived @ 1:45 And it took them 30 minutes to actually star boarding So we were 30 minutes late to Frankfurt and missed our flight"

Плюси: "Jumbo plane was comfortable."
Мінуси: "The long lines to renter back to the state at imigration"

Плюси: "Excellent crew, good food & movie selection."

Плюси: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Мінуси: "Not being to help on the ground in Copenhagen with delta issues"

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Плюси: "Comfortable seat, great crew."
Мінуси: "Flight delayed, no USB port and no entertainment"

Мінуси: "We had 4 hour delay causing a stop over at 3am. So yeah"

Плюси: "Overall KLM experience is good"
Мінуси: "Food quality was mediocre for a business class flight."

Плюси: "Best airline in the business quick efficient and outstanding service What else can you say"

Плюси: "Flight crew very nice"
Мінуси: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Плюси: "Good flight, arriving well on time."

Плюси: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Мінуси: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Мінуси: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Мінуси: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Плюси: "Friendly attendants. Decent food, and frequent snacks and beverages."
Мінуси: "No charging ports for electronic devices."

Плюси: "Nothing really"
Мінуси: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Плюси: "Nothing"
Мінуси: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Плюси: "Delayed flight but staff apologized as for safety reasons."
Мінуси: "Very late arrival"

Мінуси: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Плюси: "On time"

Мінуси: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Плюси: "Pleasant flight"

Мінуси: "Bag was lost"

Плюси: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Мінуси: "Nothing"

Плюси: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Мінуси: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Плюси: "Easy Boarding"

Плюси: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Плюси: "good service"

Плюси: "Great food"
Мінуси: "Sears we're toooo small"

Плюси: "I really like the spaciousness, the plug ins and general service"
Мінуси: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Плюси: "Great crew service. Among the best ever."

Мінуси: "Terrible service in flight and customer service wise .. app functionality was below"

Плюси: "They were awesome."

Плюси: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Плюси: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Мінуси: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Плюси: "Same as above"

Плюси: "Night flight so no entertainment allowed sleeping"
Мінуси: "Kosher food could be improved"

Плюси: "Food and staff were great"
Мінуси: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Плюси: "The service, entertainment, food, the crew, the aircraft were excellent."
Мінуси: "They put us in a Transavia plane."

Плюси: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Мінуси: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Плюси: "Crew was excellent"
Мінуси: "Economy was very tight! Seats were uncomfortable"

Мінуси: "sardines!"

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Плюси: "everything"
Мінуси: "nothing"

Плюси: "Great food and movies."
Мінуси: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Плюси: "Crew was excellent explaining about the (short) delay."

Плюси: "Very good flight.I recommend it to everyone."

Плюси: "The crew was very nice. The meal served in Business Class is nice."
Мінуси: "The flight leave late due to ATC restrictions. But we kept well informend. The aircrafr is full and have even in Business Class less legroom."

Плюси: "Staff were friendly!"
Мінуси: "Food was not great and no choices."

Плюси: "The whole crew is so kind"
Мінуси: "Delta made my whole first flying experience the best."

Плюси: "The crew was wonderful. We were in business class which was modest but comfortable."
Мінуси: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Плюси: "Crew was very friendly. Food was excellent"

Плюси: "The crew was excellent."
Мінуси: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Мінуси: "Too much time spent at boarding. On luggage missing."

Плюси: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Плюси: "The staff..the attentions..food."

Плюси: "Extremely hot the plane"

Плюси: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Мінуси: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Плюси: "Everything. crew friendly and food/drinks the best"
Мінуси: "Nothing...all was wonderful"

Мінуси: "Engine noise in the cabin is loud."

Плюси: "Not much but the staff"
Мінуси: "No room, boarding was slow, zero bag or legroom"

Мінуси: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Плюси: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Мінуси: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Плюси: "Food and wine was very good. Music selection was excellent."
Мінуси: "Not enough leg room."

Плюси: "Flight attendants were very nice"
Мінуси: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Мінуси: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Плюси: "On time."
Мінуси: "Did not seat together passengers, although booked and checked in at the same time."

Плюси: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Мінуси: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Плюси: "Nothing"
Мінуси: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Плюси: "Nice staff, very professional and helpful."

Плюси: "The crew were nice."
Мінуси: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Плюси: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Мінуси: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Плюси: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Плюси: "Standard on most parts with pleasant staff"
Мінуси: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Плюси: "Easy, fast, comfortable, no hassles"

Мінуси: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Плюси: "Todo muy bien Volvería a viajar con ellos."

Плюси: "The crew was good and very good pilot's"
Мінуси: "No leg room between seats"

Плюси: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Мінуси: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Плюси: "The check in process was much better in the CFG airport than SFO. Very organized."
Мінуси: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Плюси: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Мінуси: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Плюси: "Great people"
Мінуси: "It was an hour late"

Плюси: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Плюси: "Seats were comfortable with good recline. Food was good, but not excellent."
Мінуси: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Плюси: "Flight arrived safely."
Мінуси: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."

Мінуси: "I was forced to rebook my 3rd leg after taking trains in the middle."

Плюси: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."

Плюси: "Spacing was ok"
Мінуси: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Плюси: "Boarding was fast and efficient. Flight attendant staff were friendly and very courteous."
Мінуси: "Vegetarian food choices are too limited. Snack and beverage availability on long flights like this are too few and far between."

Плюси: "The in-flight entertainment wad quite nice, even though the screens were old."
Мінуси: "The vegetarian meal was tasteless. I expected way more."

Плюси: "Crew were great"
Мінуси: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Плюси: "Great service by attendants Spoiled us with food"
Мінуси: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Плюси: "should let first board passenger in rear rows and not everybody together."

Плюси: "Air France seems to have improved since the last time I flew."
Мінуси: "At able to select seats prior to check in."

Плюси: "We were delayed on our second flight from Paris to Bucarest, so we ended up missing our connection to Timisoara. We ended up spending the night in Bucharest, but it was very nice of Tarom to get us a room and food vouchers, plus free transportation to the hotel and back. We traveled with 2 young kids and this made the 30 some hours of traveling more bearable."
Мінуси: "They should have had more people at the airport dealing with all the people that missed their connection, instead of just one cranky person( at the Bucharest airport)."

Плюси: "Nothing"
Мінуси: "That I couldn't make the flight because Air France is so unreliable..."

Мінуси: "I needed to change my flight and they refused blaming you so I won't be booking through u again"

Мінуси: "the connection in CDG was so annoying - they had a long queue for security check and only one scanner. And crew was coming in avoiding the queue so people would stay even longer. And my connection was only 45 mins...."