The legroom in comparison to other carriers was amazing. While another carrier may consider it business class legroom the economy class for Qatar was more. The staff and entertainment was proven to be world class as free headsets, blankets, pillows, masks, eye covering, and even ear plugs were provided and all without asking. While the cost was slightly higher it was worth every penny.
Check in staff and baggage crew is never responsive or available.
The breakfast menu was quite disappointing in comparison to the other food I’m used to being served on Qatar Airways
It was hot inside the plane and the boarding was very crowded. But the seat comfort, and entertainment are spectacular
The three people behind us continued kicking our seats and after two attempts to resolve, they got aggressive and loud. Very uncomfortable and frustrating for 15 hours flying.
Experience in IAD could have been lot better. IAD is one of the worst airport ik n terms of service. Chennai is also equally worst with too many bureacracies.
Плюси: "The seat that I picked."
Мінуси: "Running water in the bathroom"
Плюси: "Crew were amazing, superb."
Мінуси: "Food verity, seat comfort ability, wider range of entertainment."
Мінуси: "Too much A/C, feel cold."
Мінуси: "Check-in for ticket took 2 hours!"
Плюси: "YES--best airline for sure!"
Мінуси: "Congratulations on achieving excellence."
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "The crew very good and helpful"
Мінуси: "The crew are well organised"
Плюси: "Plenty of room to move around"
Плюси: "Modern plane and great crew."
Плюси: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Мінуси: "Wish there were a bit more movie selections but only because it was such a long flight"
Плюси: "The crew and comfort of the flying ship is excellent."
Мінуси: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Мінуси: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Мінуси: "they need to do family section"
Плюси: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Мінуси: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."
Плюси: "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
Мінуси: "It was mostly a good experience."
Плюси: "smooth flight"
Мінуси: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"
Плюси: "great crew and food."
Мінуси: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Плюси: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Плюси: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Мінуси: "The alcoholic drinks on the craft had to be banned for sack of God"
Плюси: "Short flight, seat pitch OK and food adequate. Good crew."
Мінуси: "Bus boarding always chaotic"
Плюси: "Crew were extremely helpful and kind. Very responsible and polite."
Мінуси: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."
Плюси: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Мінуси: "Lack of movies"
Мінуси: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."
Мінуси: "I didn't have much time on my layover, i would've expected the transfer to be better."
Плюси: "everything went perfect , tank you KAYAK"
Мінуси: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Плюси: "Plane was perfect"
Мінуси: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Мінуси: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."
Плюси: "Very kind and helping crew.. professional and helpfull"
Мінуси: "I dont have anything to complain about"
Плюси: "Service was very good"
Плюси: "No problems at all!"
Плюси: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Мінуси: "The song selections were somewhat old and should be looked at."
Плюси: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Мінуси: "Song selections"
Плюси: "Cabin crew courtesy."
Плюси: "Good timing only"
Плюси: "Comfortable and easy"
Мінуси: "Departs in early morning"
Мінуси: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
Мінуси: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."