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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Швейцарії до Києва
Авіакомпанії SWISS, Ukraine International Airlines та TAP AIR PORTUGAL не стягують зборів за внесення змін та скасування бронювання на рейси з Швейцарії до Києва. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
Більшості мандрівників, місце вильоту яких – Швейцарія, а місце призначення – Київ, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Київ: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Швейцарія, а місце призначення – Київ, зобов'язані ізолюватися протягом 10 днів після в'їзду.
Мандрівники, місце вильоту яких – Швейцарія, а місце призначення – Київ, повинні надати негативний ПЛР- (NAAT) або антиген-тест (швидкий), отриманий за 72 години перед в'їздом.
Київ: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Швейцарія, а місце призначення – Київ, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Great service in 1st class"
Мінуси: "All good"
Плюси: "The crew was so friendly"
Мінуси: "Everything is so smooth in my flight!"
Плюси: "comfortable seating, friendly helpful crew, good food"
Мінуси: "sometimes too cold sometimes too warm"
Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Мінуси: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"
Плюси: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."
Плюси: "Leg room always an issue. Crew really great."
Мінуси: "Gluten free option"
Плюси: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Плюси: "Cabin cleanliness isgood"
Мінуси: "Food is bad"
Плюси: "Punctual modern aircraft."
Мінуси: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"
Плюси: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Мінуси: "A slight delay"
Плюси: "Reliable, modern cabin, nice crew"
Мінуси: "Some more music choices would be nice"
Мінуси: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."
Мінуси: "It was so hot on the (delayed) flight"
Плюси: "Service and Aircraft B777"
Плюси: "There wasn't much that stood out as likable. The food was pretty good."
Мінуси: "The plane was too hot. I asked multiple times throughout the flight for the temperature to be reduced, and it was not. I was wearing light jeans and a short sleeve shirt, and I was sweating all flight. Each time I asked throughout the duration of the flight, I was told it take a while for the temperature to decline. It's one thing to be uncomfortably warm on a flight; it's another thing when the flight crew lies to you. Further, I was not the only one to request that the temperature be reduced. This made an 11 hour flight particularly miserable."
Плюси: "All good, just perfect and friendly crew. Great aircraft (B777)"
Плюси: "Swiss Lounge, food excellent."
Мінуси: "everything was very good"
Плюси: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Мінуси: "Nothing, everything was superb"
Плюси: "All very comfortable"
Мінуси: "It was delayed"
Плюси: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Мінуси: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."
Плюси: "Nice Aircraft, nice crew"
Плюси: "I had a wonderful experience the whole way through."
Мінуси: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."
Плюси: "The length of the flight"
Мінуси: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Мінуси: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Плюси: "The head fligh attendant was very nice and welcoming and informative she personally took care of our carry on to put in the check in..."
Мінуси: "I was not able to buy from the duty free discounted offers on the plane. The discounted shopping panflet was not on my LA/Zurich flight.... so I didn't see it and did not buy then.... And on my second part of the trip Zurich/Nice they refused to sell me to me from the Duty Free because they didn't have time..... :( The dark hair flight attendant in the back of that plane was not informative or nice....I had to talk to the head flight attendant in the front of the plane, she was more professional! Other than that everything was good!"
Плюси: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."
Мінуси: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."
Мінуси: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."
Плюси: "Professional service"
Мінуси: "Lounge in Dublin poor"
Плюси: "Fully reliable"
Плюси: "People friendly"
Мінуси: "Food was poor, really poor, no options for the children Headphone socket in the seat"
Плюси: "On time, good service, nice crew"
Мінуси: "Tight space for legs when chair is in flat setting"
Плюси: "Fast journey despite a short delay it arrived on time."
Мінуси: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Мінуси: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."
Плюси: "Friendly crew, clean flight"
Мінуси: "Charged 45 SF (about $50) to check 1 bag"
Плюси: "On time"
Мінуси: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."
Плюси: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Мінуси: "Very long time to board which resulted in flight leaving late"
Плюси: "punctual and friendly enough staff."
Мінуси: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"
Плюси: "It was comfortable."
Мінуси: "No entertainment."
Плюси: "Food and entertainment"
Мінуси: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."
Плюси: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Мінуси: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."
Плюси: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Мінуси: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."
Плюси: "zurich a great airport."
Мінуси: "cheese roll"
Мінуси: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"
Мінуси: "not enough food"
Мінуси: "All god nice flight crew helpful. A well organized flight just what you would expect from a German airline"
Плюси: "Crew was very good. Food was OK."
Мінуси: "Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated."
Мінуси: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"
Плюси: "Crew was great, plane was nice"
Мінуси: "delayed again, almost missed connection"
Мінуси: "United Airline s***k. Flight was delayed 3 1/2 hrs and they don’t give a s**t you have a life. Never again UA!"
Мінуси: "There were not enough vegetarian options, so I had only bread, butter, and dessert."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "The Crew was very helpful, they were always around and offering all kind of help."
Мінуси: "The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them."
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Мінуси: "It was completely out of the airline's control but we were very delayed due to bed weather in Frankfurt"
Плюси: "Pleasant cabin crew."
Мінуси: "DREADFUL seats for the price. Small, coffin-like affairs packed together like proverbial sardines. I can't believe there are still middle seats for this price on a modern wide body aircraft. I was on the inside and had to step over my neighbor. The food choices were so unappetizing that I opted not to eat. I usually fly SAS business class, and based on this experience with United, I will go straight back to SAS. They offer better service, better menu choices, and first class seating for the same price. Easy decision."
Плюси: "Attendes very keen in attend Crew increased the speed to repair the delay"
Мінуси: "Delay due weather"
Плюси: "Flight and attention"
Мінуси: "Nothing in particular"
Мінуси: "A good portion of the time i have flown with lufthansa with a checked bag, something has been damaged. I dont know how hard Lufthansa had to hit or throw my bag to break something wrapped in the center but they did it!"
Мінуси: "I wish boarding by Priority was better organized"
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "I liked the food."
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "They did it again, lost my bag for the emth time. But this time its seems to be more complicated than previous times this has happened. Just hope i’ll get my bag back eventually."
Плюси: "Flight was fine."
Плюси: "The polite stewards The food and drinks given for free!"
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "great service and flight"
Плюси: "The crew was very polite!"
Мінуси: "It felt really tight."
Плюси: "on time service"
Плюси: "Excellent service....very comfortable."
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Плюси: "On board entertainment and it's equipment"
Мінуси: "Food was lousy. Worst I've experienced . Below par to airlines such as Singapore, Cathay or Japan airlines. Lufthansa food and crew is similar to air china now . Before this travel I used to enjoy flying with Lufthansa."
Плюси: "Good cabin crew, good food Easy to use entertainment system"
Мінуси: "Boarding was a bit chaotic"
Мінуси: "Customer service and seats/rows extra small"
Мінуси: "Patronizing crew"
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Плюси: "He was kind."
Мінуси: "Despite the fact that I knew I would miss my connecting flight in Frankfurt because of the delay in Switzerland, the gate agent had no control to schedule me on an alternative flight. I missed my flight coming out because the connection was so tight and the Frankfurt airport so large so I tried to adjust things in Geneva to be proactive. The agent called his manager who said he couldn't do anything. As a result, I did indeed miss my flight in Frankfurt and ended up having to spend the night in Frankfurt. I got back 20 hours later than I should have, and all because Lufthansa doesn't empower their gate agents to use common sense to help their customers."
Мінуси: "At the boarding que there was a Lufthansa employee singling out carry on bags for gate check, when they would clearly fit in the overhead. She addressed me and others in a curt and arguably rude tone of voice and mannerisms. No further instruction was given for the gate check process, hence I rolled the small suitcase to the entry of the aircraft, where the Purser asked why I would wish to check the bag. When I recounted the story, he chuckled and said, bring it aboard, there is no reason to check that bag."
Плюси: "everything is good!!!"
Мінуси: "Seats were not very comfortable. Probably fine for someone of average height, but no way to adjust the headrest for someone shorter."
Мінуси: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."
Плюси: "Very good"
Мінуси: "Hi am happy"
Плюси: "Seat was very comfortable. Crew was great."
Плюси: "The staff were nice, the flight was on time. The meal was good."
Мінуси: "There was no pillow on board and the flight was overnight."
Мінуси: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."
Плюси: "Crew was fantastic and with an exceptional service. Food was really good."
Мінуси: "Maybe the seats coudl be a little bit wider"
Мінуси: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."
Мінуси: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Мінуси: "late flight once again"
Плюси: "Service was good and the crew was courteous and friendly"
Мінуси: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"
Плюси: "Flight on time, and luggage was at destination. Crew OK"
Мінуси: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Плюси: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Мінуси: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."
Мінуси: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."
Плюси: "Everything Fromt the crew and service. To checking in and deplaning was awesome"
Плюси: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."
Мінуси: "The flight had delay more than 45 minutes I lost my bus connection"
Плюси: "Nothing so far"
Мінуси: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"
Плюси: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Мінуси: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"
Плюси: "continium of previous service provided"
Плюси: "The stewardess is very polite and accommodating n"
Плюси: "I like everithing was great . Thank you ."
Плюси: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Мінуси: "All was great."
Плюси: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Мінуси: "The food was not edible"
Плюси: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Мінуси: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."
Плюси: "Personal entertainment screens, average choice of movies."
Мінуси: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."
Плюси: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Мінуси: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."
Плюси: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Мінуси: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"
Плюси: "Very organized airline. Friendly staff."
Мінуси: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."
Плюси: "The crew was very professional and kind and evetything was on time. The food is tasty."
Мінуси: "No entertainment at all."
Мінуси: "Long transit more than 12H without free accommodation nor meals"
Мінуси: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."
Мінуси: "The flight was delayed and I lost my luggage."
Мінуси: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Мінуси: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."
Плюси: "Very nice crew, great entertainment options"
Мінуси: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Плюси: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Мінуси: "I loved it all!!"
Мінуси: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Мінуси: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."
Плюси: "The crew were very nice"
Мінуси: "Toilets could be cleaned more often"
Плюси: "bording, take off, landing were on time excellent service on board crew was professional, present, smiling, creating feeling of comfort would definitely fly again with Austrian and recommend the airline to my friends and family"
Мінуси: "On my way to Bulgaria, I flew to Varna and would have liked to have a return flight from Varna, that makes the connection for Chicago"
Плюси: "Flight services were good. Staff friendly. food was good"
Мінуси: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Плюси: "Smooth and fast"
Плюси: "Never again with KAYAK. Sorry."
Мінуси: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."
Мінуси: "Flight from Dulles to Vienna was cancelled in the morning on the day of departure. We contacted Austrian and rebooked with Air France. The Air France flights were good overall. The food was okay, entertainment excellent, comfort good, boarding good, crew okay. On flight to Paris, the crew did not serve water during the period between dinner and the service before landing."
Плюси: "Wonderful experience"
Плюси: "Very good choice of Entertainment. Crew is very kind AND helpfull.Excelent service from the begining to the End."
Плюси: "Not much...."
Мінуси: "The ticket indicated the wrog gate 21 instead of 31."
"Never booked this flight"
Плюси: "So rude crew"
Мінуси: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Плюси: "Everything perfect and arrive to destination on perfect time."
Мінуси: "All positive."
Плюси: "very nice crew"
Мінуси: "my bagfage was lost"
Плюси: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Плюси: "Comfortable seat, great crew."
Мінуси: "Flight delayed, no USB port and no entertainment"
Плюси: "Very professional"
Мінуси: "Lost luggage"
Плюси: "Nice staff and no delay"
Мінуси: "Instead of crisps maybe a bit of cheese or crackers"
Мінуси: "Head support for 6 feet plus people on seats would be good"
Мінуси: "Delays, took my hand luggage into the hold,"
Плюси: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Плюси: "The crew"
Мінуси: "Seat comfort"
Плюси: "Cabin facilities"
Мінуси: "They didn’t bring one of my bags"
Плюси: "Just the cabin crew being nice"
Мінуси: "Punctuality KLM is always late"
Плюси: "Being fed was amazing and watching free TV was great!"
Мінуси: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Плюси: "Seating is tight. The crew was great !"
Мінуси: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Мінуси: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Мінуси: "lost baggage"
Плюси: "Crew was in a festive mood, the meal was unexpectedly delicious"
Мінуси: "Seats ok, but could be more comfy"
Плюси: "Good comfortable seat with extra leg room. Pleasant crew."
Мінуси: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Плюси: "The crew was really friendly."
Мінуси: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Плюси: "Very friendly and helpful crew."
Плюси: "Time and Good clean place.. in This case airpöane.."
Мінуси: "It was not entreteiment st all"
Плюси: "Nice flight, nice crew, and a nice experience."
Плюси: "Cabin crew were very professional."
Мінуси: "Aircraft returned to gate due to fault and was delayed for 45 min."
Плюси: "Food was just fine, movie selection very good"
Мінуси: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Мінуси: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Плюси: "Decent seat size. Sorta slept the whole flight."
Плюси: "Very friendly staff"
Плюси: "Very friendly crew"
Плюси: "Very friendly and helpful personnel."
Плюси: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Мінуси: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Плюси: "The flight attendants could not do enough for you."
Мінуси: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Плюси: "Ground staff at Manchester very helpful"
Мінуси: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Плюси: "Easy boarding, plenty of room"
Плюси: "Everything. Staff incredible."
Плюси: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Мінуси: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Плюси: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Мінуси: "The entertainment was quite dated and didn't have new movies etc"
Плюси: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Мінуси: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Плюси: "Speed, crew, and reliablity."
Мінуси: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Плюси: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Мінуси: "See above"
Плюси: "The service, entertainment, food, the crew, the aircraft were excellent."
Мінуси: "They put us in a Transavia plane."
Плюси: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Мінуси: "Quite bummed that the flight didn't have wifi / USB):"
Плюси: "leg room economy compared to KLM"
Мінуси: "full flight, no upgrade possible"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Плюси: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Мінуси: "The crew was wonderful, the food was extremely good for economy cabin standards."
Плюси: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Мінуси: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Мінуси: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Плюси: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Мінуси: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Плюси: "Despite being a short flight, they gave food"
Мінуси: "Nothing. All ok"
Плюси: "The seat was very comfortable."
Мінуси: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Плюси: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Мінуси: "For me this part is not applicable"
Мінуси: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Мінуси: "We had a short delay"
Мінуси: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Плюси: "Red wine was excellent"
Мінуси: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Мінуси: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Плюси: "The crew was helpful and accommodating"
Мінуси: "The flight was delayed, missed connection, and lost baggage. Subpar."
Плюси: "Intranet meant I could watch movies on my iPad"
Мінуси: "Seats are very uncomfortable"
Плюси: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Плюси: "The crew was very gentile."
Мінуси: "No enterteinment on the plane."
Плюси: "On time, staff was nice."
Мінуси: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Плюси: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Мінуси: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Плюси: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Мінуси: "Business class seating on the AirBus 318 is very cramped."
Мінуси: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Мінуси: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Плюси: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Мінуси: "Business class seats weren’t comfortable and too narrow no entertainment."
Мінуси: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Плюси: "The staff was very nice and friendly"
Мінуси: "One hour delay without any information on embarking and another hour in the plane before departure"
Мінуси: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."
Плюси: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Плюси: "Only the cabin crew was good."
Мінуси: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Плюси: "Fine for a 45-50 minute regional flight."
Мінуси: "Wouldn’t be great for long-haul flights."
Мінуси: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Плюси: "Courteous crew"
Плюси: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Плюси: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Мінуси: "Only 1 bathroom (toilet) for all of first class"
Плюси: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Мінуси: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Плюси: "The crew was Nice onboard But in the AirPort No Good at all.."
Мінуси: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Плюси: "Cabin crew very friendly and caring."
Мінуси: "Airport services and lounge are OK."
Плюси: "Always like Air France. They are in tune with keeping the traveler updated."
Мінуси: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"
Плюси: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"
Плюси: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Мінуси: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."
Мінуси: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Плюси: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Мінуси: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."
Плюси: "Great food, pleasant crew."
Мінуси: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."
Плюси: "The food was good"
Мінуси: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Плюси: "Other crew members were very polite to us, in particular a younger tall woman."
Мінуси: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Плюси: "I like the service of AF"
Мінуси: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Мінуси: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"
Плюси: "All female crew in the cockpit - awesome."
Мінуси: "Non reclining seats"
Авіакомпанії, які здійснюють рейси з Швейцарії до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Швейцарії до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Швейцарії до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Швейцарії до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Швейцарії до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Швейцарії до Києва з гнучкими умовами