Пошук дешевих авіаквитків з Росії до Львова

Плюси: "Crew and service was wonderful even on a shorter flight"

Плюси: "Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —"
Мінуси: "Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger."

Плюси: "Everything. They were polite fast and never condescending to passengers."
Мінуси: "I could of wish they would have been a little more stern with some passengers."

Плюси: "Attention"
Мінуси: "Food"

Плюси: "Nothing"
Мінуси: "Nothing"

Мінуси: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Плюси: "Didn't need blankets in plane, warm temperatures all the time. On time landing"
Мінуси: "little delay in departure"

Плюси: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Мінуси: "The booking experience was exceptionally bad. Never again through you."

Плюси: "I like the fact that they were ready to inform the New York passengers of the boarding time at instanbul. I was able to go through the security faster than the other passengers."
Мінуси: "I didn't like the food. It taste sour. The foods needs improvement."

Плюси: "Attendants were very nice."
Мінуси: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Мінуси: "Even though it’s only a 4 hours direct flight, They lost my baggage!!!"

Плюси: "Care."
Мінуси: "Nothing"

Плюси: "The hot stewardess. She not only was gorgeous she smelled fantastic. What a treat to look at! Hire more beautiful women. Fire the fat ones."
Мінуси: "No where to stash my legs. Why bother to have feet, knees and legs while flying. While flying economy class, airlines should require amputation of legs at the hip. You should just do it because at the end of a long flight your legs will fall off anyhow. They will be rotten and full of ganggreene from no blood flow."

Плюси: "Nothing"
Мінуси: "I received my luggage one week after the flight"

Плюси: "Great flight"
Мінуси: "Na"

Плюси: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Мінуси: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Плюси: "great"
Мінуси: "long boarding"

Плюси: "I'm happy and will continue to fly Turkish."

Плюси: "I have travelled internationally many times and this was my worst flight to date."
Мінуси: "They broke my $1000 vintage musical instrument. Check-in counter lady assured me that it would be well taken care of, but they totally broke it. I went to airport to file property irregularity report and their staff denied to file it and said that it was my mistake. I am not going to fly Turkish airlines anymore. Even the food was bad."

Мінуси: "I like everything"

Плюси: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Плюси: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Плюси: "Friendly and attentive crew and quality of food and beverages served"
Мінуси: "Edinburgh boarding gate was changed 3 times and the flight was delayed"

Плюси: "Service, Food, Crew, short announcements, boarding, entertainment"
Мінуси: "AC unit was off while boarding, first 20min it was super hot. AC turned off again about 30min prior to landing, again the plane heated up rather quickly."

Плюси: "The flight attendants are friendly and the entertainment was good"
Мінуси: "We went through an additional 6 security check points between our connecting flight from Italy, after they said we wouldn't. I understand the precautions flying into D.C., however there was no posting of this, and they wouldn't let us use the bathroom at the airport. Also, the plane was very hot with little air flow. Loud crying children coughing everywhere, fresh air would be nice for the 11 hour flight."

Мінуси: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"

Плюси: "Food was great"
Мінуси: "Took long time to board. Entertainment system showed no content."

Плюси: "Pretty much everything except for the fact that they have no entertainment in Russian"

Плюси: "On time flight. Very good service."

Плюси: "best in all regards"
Мінуси: "none"

Плюси: "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
Мінуси: "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"

Плюси: "Plane was clean and comfortable. Crew were courteous. Hot sandwich tasted great."
Мінуси: "N/A"

Мінуси: "The boarding took too long, cabin service on the return flight was a lot poorer than I received on the initial flight. It questions my quality recommendation to other people."

Плюси: "Decent food & entertainment but that doesn't change the fact that my flight didn't actually go to my destination, which is the purpose of booking a flight after all, no?"
Мінуси: "Rerouted us to Adana without warning. No help in rebooking flights. No instructions as to what we were supposed to do. Had to stand in several very long lines - incredibly disorganized. Lost an entire day of my trip."

Мінуси: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"

Плюси: "The entertainment choice and availability of USB port for charging was excellent."
Мінуси: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Плюси: "Food was fine and entertainment system was great. Watched movies the whole way. We arrived 1 hour early."
Мінуси: "I was pulled aside for extra security. That was fine but there were a few other passengers that should have been pulled over for extra security besides me. It took an extra 20 minutes for me to board the plane because of this and when I arrived to my seat an Arab woman was sitting in my place and refused to move to the middle seat. She said she could not and would not sit next to a man who was sitting on the other side. If this is a problem from the start, there should be a way to choose a seat according to gender. The stewardess found me another place in front of this woman who kicked my seat the whole way. She even argued with the stewardess about putting her suitcase above her in the rack and security was almost called. There should be something included in the flight information program about being polite to other passengers."

Плюси: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Мінуси: "Foods are not so good, standard. Crews didn't smile. They don't smile why? They don't Greet. Very poor service."

Плюси: "SEE above"

Плюси: "Crew were very curteous"
Мінуси: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish Airline"

Плюси: "I didn't like anything! Extremely disappointed and not planning to fly with Turkish Airline again. I been flying with Lufthansa since April 1993 twice sometime 3 times a year and I don't remember ever being annoyed, disgusted, treated poorly and rudely and disturbed with any of their flights as I was on Turkish Airline! Ms. Meryam was the rudest human being/ female I met so far! Extremely rude , unprofessionally and very unfriendly Ummi G. Gunturk"
Мінуси: "I didn't like anything! My seat was broken, didn't move , the seat arm was broken , TV screen was broken and the crew didn't have the curtesy to even bother to upgrade me to a better seat. Instead the dumped me to the second to the last seat all the way in the way which the seat didn't work either. I been on the broken seat with my neck braces around my neck on (due to a neck injury) for 11 hours and the crew didn't give a damn about me!!"

Плюси: "Low prices & generally good service and entertainment"
Мінуси: "In contrast to my trip from SFO, this was a delight. They use Airbus A330s, which are huge and very comfortable. The food was pretty good and the service quite warm. The boarding was again late --it is becoming a theme with this airline and of course, we were late taking off and arriving,"

Плюси: "the flight and service were good"
Мінуси: "after the ooup d'tout there was a period of chaos and i had to stand in line for 11.5 hours straight to get a new flight boarding pass.l They could have maybe come up with a different system for this considering the 2 or 3,000 people who had their flights canceled. that was incredibly unpleasant...herded in like cattle for 12 hours with i don't know how many thousands of people trying to get a flight out. It was like being in a refuge camp."

Плюси: "Not much"
Мінуси: "Seats and not alot leg room, the security itself wasnt great ..."

Мінуси: "The fact the airline didn't compensate us even though we missed our connection flight"

Плюси: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Мінуси: "N/A"

Плюси: "Nothing."
Мінуси: "abc..."

Плюси: "Outstanding service, very attentive crew, careful attention to punctuality."
Мінуси: "no information on frequent flier program"

Плюси: "Everything is well organized, crew members were great."
Мінуси: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."

Плюси: "Didn’t like anything. Mediocre all round."
Мінуси: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Плюси: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Мінуси: "No food for vegetarians."

Мінуси: "Space is too limited even for the a small built body."

Плюси: "Everyone on this flight from the crew to all were awesome, exactly what you hope for when traveling internationally"
Мінуси: "My bags did not make it to Copenhagen...again! So disppointed and completely put out by this inconvenience"

Плюси: "I just loved the friendliness of the crew. Way to go Lufthansa"
Мінуси: "Not sure about the seats but they could use some cushion."

Плюси: "Smooth flight except for tasteless special meal"

Мінуси: "Merci pour la magnifique équipage"

Плюси: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Мінуси: "Be early. They began boarding before the stated time"

Мінуси: "They cancelled my flight"

Плюси: "Nothing"
Мінуси: "No body helped me. My first flight got delayed and missed my connecting flight. People were rude and showed that they didn’t care. I had to wait 4 hours for the next flight. I received little compensation"

Плюси: "The flight attendants were very helpful and the good was quite good."
Мінуси: "Nothing that can be changed. It was a long flight."

Плюси: "everything"

Плюси: "Screen monitor and flight map"
Мінуси: "Flight was delayed and it was kinda cramped"

Плюси: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Мінуси: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."

Мінуси: "No problems average flight slight delays."

Мінуси: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."

Плюси: "Good flight crew, professional, glad I arrived on time"

Плюси: "Every thing except food. Could be better"
Мінуси: "B"

Мінуси: "Less space in the seats than there used to be."

Плюси: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Мінуси: "United Airlines needs to upgrade its planes."

Плюси: "Darned site more comfortable than the first leg of the journey."
Мінуси: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Плюси: "Food and service"
Мінуси: "Seats"

Плюси: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Мінуси: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"

Мінуси: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."

Плюси: "Good plane"
Мінуси: "No entertainment on board of the aircraft"

Плюси: "Clean plane, decent entertainment options"
Мінуси: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"

Мінуси: "I called the airline and paid for a specific ticket so I could have an aisle seat. They confirmed it was an aisle but Inhad 30F which is a window seat! I'll be calling Lufthansa for a refund. p"

Плюси: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."

Плюси: "Extremely polite and courteous."

Плюси: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Мінуси: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."

Плюси: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Мінуси: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."

Плюси: "Very friendly personal, good food and drinks."

Плюси: "Flight was fine. Entertainment selections were good. Food was ok but better than any American flights in recent memory."
Мінуси: "Staff was courteous but not as service oriented as my initial flight to Munich the week prior which is the only reason for 3 stars. Not as friendly, fewer stops with drink cart and other refreshments"

Плюси: "Crew was very good. Pilots, definitely, were high level professionals."
Мінуси: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."

Плюси: "Flight was short. Only 3.x hours."
Мінуси: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."

Мінуси: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"

Мінуси: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"

Мінуси: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."

Мінуси: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."

Мінуси: "The company denied any responsibility for the passenger and for the full fill the trip"

Мінуси: "Moscow demanded that Lufthansa had to pay 500 dollars"

Плюси: "Crew was great and the plane was clean."
Мінуси: "Nothing."

Плюси: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Мінуси: "Food on this destination was the best of other flight legs."

Плюси: "Overall great experience!"

Мінуси: "Terrible delay and plane was ridiculously old. Delay as they had to replace a part. It had duck tape in the bathroom holding the shelves"

Плюси: "Great food and entertainment options."
Мінуси: "Very slow boarding process. A lot of the boarding crew just standing around waiting instead of moving the passengers thru to board. A half hour delay ensured due to the slow boarding process. Seemed to have no clue how to board efficiently. Seats a little cramped in economy. Passenger who was disabled - could not stand on his own - was seated in an aisle seat and passengers had to climb over him to get in and out the entire flight. Should have been seated in a different seat since he never stood up."

Мінуси: "Limited space"

Мінуси: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"

Плюси: "fast and friendly checkin, fast boarding, easy transmit"
Мінуси: "food"

Плюси: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Мінуси: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"

Мінуси: "To arrive on time"

Мінуси: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."

Мінуси: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."

Плюси: "The crew"
Мінуси: "Boarding"

Плюси: "Nothing"
Мінуси: "The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class"

Плюси: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Мінуси: "Was very satisfied with everything."

Плюси: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Мінуси: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Плюси: "The flight attendants where good and welcoming"
Мінуси: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Мінуси: "Connecting flight tolerance and easy upgrade from one class to another."

Плюси: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Мінуси: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."

Мінуси: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Мінуси: "Austrian airlines did not even notified us about cancellation."

Плюси: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Мінуси: "I wish there was an option of a sandwich vice sweet or pretzels."

Плюси: "From start to finish there were no hiccups. It was a pleasant journey."

Плюси: "It was a high quality service hands down."
Мінуси: "The available entertainment choices were a little limited."

Плюси: "Very good drink service (one cold and one hot drink)"

Плюси: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Плюси: "Great staff, good meals, snacks, and drinks thru the entire flight."

Мінуси: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Плюси: "Crew"
Мінуси: "Space between seats"

Мінуси: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Плюси: "all was good"

Плюси: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Мінуси: "Hot tee was only offered after hot meal service not before."

Плюси: "It was fine"

Плюси: "The service. Very attentive staff."
Мінуси: "Nothing!"

Плюси: "Great airline, everything on time,exelent service, great staff, good food"
Мінуси: "Everything was fine"

Плюси: "crew"

Плюси: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."

Плюси: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Мінуси: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."

Мінуси: "LOST BAGGAGE !!!!!!!"

Плюси: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Плюси: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Мінуси: "Everything"

Плюси: "Service beyond expectations"

Плюси: "Great staff, friendly and helpful."

Плюси: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Мінуси: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."

Плюси: "Great grew, great flight. Thank you!"

Плюси: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."

Плюси: "Crew friendliness."

Плюси: "All"

Мінуси: "It took us 2 tries to get there due to weather and they had us waiting in the airport for 12 hours in the middle of the night. We first flew to Lviv and then they turned the plane around and came back as we were landing. I appreciate that they did this for safety reasons. When we got back however at 2:30am, they did not provide us with a hotel and just gave us blankets and pillows to sleep in the airport. They also offered us only a piece of bread with ham and cheese and a coffee for the next 12 hours until the new flight left. Not a pleasant experience."

Мінуси: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Мінуси: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Мінуси: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"

Плюси: "Pleasant flight crews on all flights."
Мінуси: "Cramped seating in coach."

Плюси: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Мінуси: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Мінуси: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"

Плюси: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"

Плюси: "Sit was not comfortable, looks like that airplane was not for long trip."
Мінуси: "Comfortable seats, screen, usb charger."

Мінуси: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."

Мінуси: "Responsibility."

Мінуси: "The flight was delayed for other travelers but that caused me to miss my driver"

Плюси: "Crew was ok"
Мінуси: "Short connection time. Missed my next flight so they send me from Warsaw to Vienna and then to Belgrade. Entertainment screen was freezing every 10 min"

Мінуси: "3.5hours delay"

Плюси: "Nothing."
Мінуси: "Neatness, communication, all LOT airline workers were very rude, no food on flight."

Плюси: "Flight crew perfectly ignore you if you want to be ignored."
Мінуси: "LOT Polish flights always seem to be late--resulting in my checked baggage not being able to get transferred to connecting flights and, thus, final destination on-time."

Плюси: "Cheap fair to Eastern Europe. Many new movies."
Мінуси: "Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O."

Мінуси: "They lost my bag!"

Плюси: "Great crew, fantastic entertainment. Spacious leg room even in economy."
Мінуси: "N/A"

Плюси: "It was ok"
Мінуси: "Teleportation"

Плюси: "Quick Flight"
Мінуси: "Faster service"

Плюси: "Ground crew (checkin counter) was very nice."
Мінуси: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."

Плюси: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Мінуси: "Nothing really concerning."

Мінуси: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Плюси: "Crew was really helpful and friendly. They took care of us completely. Boarding, take off, landing, everything on time."
Мінуси: "Airplane didn't provide flight specifics. (Speed, altitude, outside temperature). Just basic info. Seats in this particular plane are really narrow. Everytime someone passing hit my shoulder. This didn't happen in other planes."

Плюси: "nothing"
Мінуси: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."

Мінуси: "Flight was delayed"

Плюси: "Sparkling water"
Мінуси: "LOT lost my bag!!!"

Мінуси: "Missing Bagage, plane delayed....."

Плюси: "Good crew."
Мінуси: "The plane was late and somewhere along the line my luggage was lost. Either here or before that."

Мінуси: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."

Плюси: "Flight was delayed by 50 min. so that 4 people from connection flights could get on board."

Плюси: "No way to reschedule if NOT STAYING FOR HOURS IN LINE"

Плюси: "Everything was OK except food."
Мінуси: "Food"

Плюси: "The food and entertainment"
Мінуси: "I did not like the terrible services!"

Плюси: "Helpful Crew"
Мінуси: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."

Мінуси: "2 hour delay and no baggage when I arrived. LOT has some serious problems!"

Мінуси: "Delayed"

Плюси: "It was on time and they did not loose our bags"
Мінуси: "After boarding we sat for 10 min before take off but arrived on time so all good"

Плюси: "The crew was nice, and the pillows was OK."
Мінуси: "All the rest, including the wait for the airport bus, and the noise at the flight"

Мінуси: "entertainment didnt work tray tables broken"

Мінуси: "Flight was delayed for 1 hour"

Плюси: "Everything"
Мінуси: "?????????????"

Плюси: "You didn't confirm You sent me a message something was wrong with my reservation!! I purchased new ticket!!"

Плюси: "The gates were close."
Мінуси: "They loaded us on the bus, then parked us in front of the plane for what seemed like 10 minutes. May have been more/less, but standing there in that stuffy bus made it feel worse than it was. Departure flight was delayed, so my 50 minute layover may have contributed to my bag not being transferred, and lost."

Мінуси: "no luggage"

Плюси: "Barely nothing"
Мінуси: "So much waiting for no reason. The luggage takes so much time. The seats were so small that you werent able to fall asleep at all. Very dissapointing..."

Плюси: "How quickly I get Lviv from Warsaw! Thank you"

Плюси: "Absolutely nothing about checking in process. It was a nightmare."
Мінуси: "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"

Мінуси: "Size for carry-on baggage is different than on Toronto-Warsaw flight."

Мінуси: "Departure was delayed. Got held on ground at Chicago. Baggage was very late to arrive"

Мінуси: "1. I was never told my ticket didn't include a free checked bag. I checked twice on LOT's website and it said I was allowed one. When I got to the airport at Krakow, the less than professional staff told me that my ticket was the kind that didn't include. I said I was never given the option to get a ticket with/without a bag for free and they basically told me I was lying. I didn't feel like arguing and paid for the bag. Kayak didn't mention or made me aware of my "kind" of ticket. Either Kayak makes consumers aware of this or LOT shouldn't be posting their flights on Kayak. 2. I flew Eurolot, "A partner of LOT" and not LOT. It should also be CLEAR what it is one is flying."

Мінуси: "When checking in we were told to stand in a long line to drop our bag after getting our boarding passes from a machine. After standing in line for 30 minutes the woman at the counter said we were in the wrong line and was extremely rude as if we were stupid for not being able to follow the Polish signage. We had simply stood in the line we were directed to. Counter clerks not very pleasant compared with other airlines!"

Мінуси: "Free drinks please"

Плюси: "Really fast, great service!!"

Плюси: "The 787 Dreamliner was nice, and the business class seats are roomy. And the ticket was priced right!"
Мінуси: "They lost my luggage in the outbound direction and no-one appeared to care. When I called the number that they provided frequently no-one answered. Even when I finally got through, no-one could provide me ANY information as to the whereabouts of my bag. It finally showed up on the last day of my stay, but it was delivered to another hotel (which I only figured out after about 10 phone calls). Also, they offer perhaps the worst in-flight video selection I have ever seen."

Плюси: "The crew members were very nice!"
Мінуси: "I had a very bad experience at the beginning of my journey on 11/18/2016 at Sheremet'evo airport in Moscow. I almost had a heart attack when Anna Aleksandrovna Esina (agent at registration counter #131) informed me that my ticket has been cancelled and she does not see me on the passenger list. I was in shock when I heard that and ready to cry as I was so anxious to get back home. Then she added that it is not her job to look for my ticket and there is nothing she can do for me. She did not want to make any effort and do something to resolve the issue. With the help of another agent it was determined that I WAS on the passenger list and I finally (after some agonizing time) was given my two boarding passes. It is amazing how just one unprofessional agent can spoil your trip... Thankfully the rest of my journey went really well!"

Мінуси: "the plane was 45 min late"

Плюси: "Smooth flight. Perfect service."

Плюси: "Helpful"
Мінуси: "Better reading material"

Плюси: "Everything except the delay"
Мінуси: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"

Плюси: "The crew, plane and procedure was all great."
Мінуси: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."

Мінуси: "Nothing in time"

Мінуси: "One Toilet for a full plane with 150 passengers...."

Мінуси: "At least a complimentary glass of water or juice in Economy."

Плюси: "Arrival in time"
Мінуси: "Compartment for hand luggage was full, no space"

Плюси: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Мінуси: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."

Мінуси: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Плюси: "Very nice plane and we left on time and the flight was very smooth."

Плюси: "The airplane was brand new. The crew was very friendly"

Мінуси: "no food or water in economy - for a 5 hour flight."

Плюси: "everything was good enough"
Мінуси: "I would like a meal and drinks on the board"

Плюси: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Мінуси: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Плюси: "Small compliment from Air France was lovely and unexpected"

Плюси: "Simple no frills airline"

Плюси: "Crews on Air France are outstanding!"
Мінуси: "Baggage was lost and was delivered 2 days later."

Мінуси: "Flight was late"

Мінуси: "would not check my bag to final destination"

Мінуси: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."

Плюси: "Modern airplane"
Мінуси: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"

Плюси: "Short, convenient, direct, value for money."
Мінуси: "Not comfortable, small plane."

Плюси: "most of the crew were polite and helpful"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."

Плюси: "staff were polite, helpful, and efficient"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Плюси: "Nothing."
Мінуси: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Плюси: "Short flight"
Мінуси: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."

Плюси: "Nice new propeller plane on time"
Мінуси: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."

Плюси: "Nice crew"
Мінуси: "Please give out water for free"

Плюси: "If water was free it would be better. Other than that everything was fine"
Мінуси: "."

Плюси: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Мінуси: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"

Мінуси: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."

Мінуси: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"

Мінуси: "An extra fee is charged if you don't check-in online."

Плюси: "We arrived safely. Bilingual staff."
Мінуси: "The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable."

Мінуси: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Мінуси: "No food or entertainment."

Мінуси: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

Плюси: "good"
Мінуси: "good"

Плюси: "It got me from point A to point B."
Мінуси: "Seat was uncomfortable and next to an odorous toilet."

Плюси: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Мінуси: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."

Мінуси: "paying for water!"

Плюси: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Мінуси: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."

Плюси: "Quick boarding once the plane finally arrived. Planes are new."
Мінуси: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."

Плюси: "Things moved along fairly well, especially once I was in Riga. The hour layover stressed me out because I wasn't sure if I'd make it to my connection in time, but the airport was not crowded so I managed to get through passport control fairly quickly and made my flight."
Мінуси: "Flight left a late, which was stressful with an hour layover in Riga where I had to go through passport control. Was very stressed, but made it with ten minutes to spare before my connection boarded because the airport happened to be not crowded."

Мінуси: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."

Плюси: "The flights were on time, and the Riga airport was efficient."
Мінуси: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."

Плюси: "Efficient"
Мінуси: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"