Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Росії до Києва
|лютий||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 4%.|
|вересень||Найпопулярніший час для перельоту – ціни у середньому вищі на 9%.|
Середня ціна (в обидва боки)
|₴4 606||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴4 601||або менше|
Вигідна ціна (в один бік)
|₴2 604||або менше|
Більшості мандрівників, місце вильоту яких – Росія, а місце призначення – Київ, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Київ: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Росія, а місце призначення – Київ, не зобов'язані ізолюватися після в'їзду.
Мандрівники, місце вильоту яких – Росія, а місце призначення – Київ, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Київ: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Росія, а місце призначення – Київ, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до Києва, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Києва ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Мінуси: "They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel."
Плюси: "Professional service. (Overall)"
Мінуси: "1.No punishment for smiling. 2.Giving the bread with clippers is great, But not enough: not if the passengers Didn’t wash their hands. 3.Operating the seats (2 buttons)may Not be the easiest thing to do."
Мінуси: "I missed it"
Плюси: "Everything was great."
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Плюси: "Smooth service"
Мінуси: "The dessert. Change it from always service mousse"
Плюси: "Smooth from beginning to end Well done !"
Плюси: "I had empty seats next to me"
Мінуси: "The guy that checked me in was very rude and wasn’t smiling at all and then he showed my passport picture to his colleague and they both started laughing. I was trying to use the restroom on the plane but there was a person in there for a long time; I waited outside patiently and then when I got in I brushed my teeth and used the toilet. It didn’t take me that long but the flight attendant knocked hard on the door but she didn’t do that for me with the other guy. I didn’t feel welcomed at all from the crew honestly."
Мінуси: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Плюси: "Better than all others at this time."
Плюси: "Perfect take off and landing. Very smooth flight with good service"
Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Мінуси: "No gangways."
Мінуси: "Took them too long to pick up the trash ..."
Плюси: "Great flight"
Плюси: "The staff is very nice and good service and very helpful"
Мінуси: "The Delay and the rough landing"
Мінуси: "long boarding"
Плюси: "The Entertainment system was best I have seen."
Мінуси: "Flight attendants had crappy attitude, hardly spoke English, spilled a drink on my lap and only managed a sorry when I spoke up."
Мінуси: "Our flight was delayed from budapest to Istanbul, causing us to miss our connecting flight to San Francisco. The staff was rude and unhelpful in finding a way home, ultimately sending us to New York City for an overnight layover without hotel accommodations. We had to sleep at the airport for a morning flight to San Francisco, causing us to miss work. This was the worst travel experience of my life."
Мінуси: "bus service to the plane"
Плюси: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."
Плюси: "Service-crew, food, entertainment variety; good value and connection options"
Мінуси: "1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min"
Мінуси: "Trying to reclaim our laptops at the end of the trip was a nightmare. They confiscated all electronic devices larger than a cellphone due to new Trump regulations (not their fault). Fine. But they were so disorganized about the process. When trying to reclaim the devices after the flight utter chaos ensued. That was their fault. Passengers were on the verge of violence and it could have been avoided by simply being more organized."
Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Мінуси: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Плюси: "Pretty much everything except for the fact that they have no entertainment in Russian"
Плюси: "best in all regards"
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Плюси: "Efficient transfer aside.from long security process. Beautiful plane."
Мінуси: "Long security process. Limited leg room."
Плюси: "New and clean aircraft Kind cabin crew Ontime departure"
Плюси: "Touch screen."
Мінуси: "The screen worked slowly. The food was minimal and poor quality. The lettuce was browning so I didn't have much salad on the main dinner. Sad that there was no fresh fruit at any time."
Плюси: "The food was decent, as well as the movie selection."
Мінуси: "The crew were incredibly rude, it was badly organised, there we delays on our flights, the boarding process was a nightmare. After booking both mine and my boyfriend's tickets we were later warned that there will be an 8 hour lay over instead of the expected 3 hour (as booked). I will try my very best to avoid Turkish Airlines in the future. After taking many long haul flights in my life, I can safely say that this was my worst and most disorganised travel."
Плюси: "Again, everything was great! The kosher food from La Casa was outstanding and your stewards are polite, helpful, hard-working and professional. You have a wonderful airline! R. Lerner"
Плюси: "As good as long flights can be."
Плюси: "The Crew was nice to us. Especially on our flight back they had ran out of Chicken, I told the attendant that my boyfriend does not eat meat, and a few minutes later he came back with some chicken."
Мінуси: "Boarding took extra long, we went through 3 filters of security, which I can understand, but it was very long process."
Мінуси: "bread was cold!! food asn't so good"
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "the crew was nice"
Мінуси: "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
Плюси: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Плюси: "Loved the food. The crew members were extremely dedicated to making your flight go smoothly. They were very good."
Мінуси: "Bumpy on the way back."
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Плюси: "Outstanding service, very attentive crew, careful attention to punctuality."
Мінуси: "no information on frequent flier program"
Мінуси: "not enough food"
Плюси: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Мінуси: "No food for vegetarians."
Мінуси: "Space is too limited even for the a small built body."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Smooth flight except for tasteless special meal"
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Плюси: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Мінуси: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Мінуси: "No problems average flight slight delays."
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Плюси: "Good flight crew, professional, glad I arrived on time"
Плюси: "Every thing except food. Could be better"
Мінуси: "Less space in the seats than there used to be."
Плюси: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Мінуси: "United Airlines needs to upgrade its planes."
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Flight was fine."
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Мінуси: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Мінуси: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Плюси: "Good plane"
Мінуси: "No entertainment on board of the aircraft"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Clean plane, decent entertainment options"
Мінуси: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "on time service"
Плюси: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Плюси: "Extremely polite and courteous."
Плюси: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Мінуси: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Плюси: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Мінуси: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Плюси: "Crew was very good. Pilots, definitely, were high level professionals."
Мінуси: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Плюси: "Flight was short. Only 3.x hours."
Мінуси: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Мінуси: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"
Мінуси: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Мінуси: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."
Мінуси: "The company denied any responsibility for the passenger and for the full fill the trip"
Мінуси: "Moscow demanded that Lufthansa had to pay 500 dollars"
Плюси: "Crew was great and the plane was clean."
Плюси: "Overall great experience!"
Плюси: "Great food and entertainment options."
Мінуси: "Very slow boarding process. A lot of the boarding crew just standing around waiting instead of moving the passengers thru to board. A half hour delay ensured due to the slow boarding process. Seemed to have no clue how to board efficiently. Seats a little cramped in economy. Passenger who was disabled - could not stand on his own - was seated in an aisle seat and passengers had to climb over him to get in and out the entire flight. Should have been seated in a different seat since he never stood up."
Мінуси: "Limited space"
Плюси: "Great crew and planes"
Плюси: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Мінуси: "Food and seat comfort."
Плюси: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Мінуси: "Food could have been better"
Мінуси: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Мінуси: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."
Плюси: "Crew was polite and helpful"
Мінуси: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."
Мінуси: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."
Плюси: "Food was good. Plane was good."
Мінуси: "Night flight should turn off light. Staff was not skillful and professional."
Плюси: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Мінуси: "Poor selection of films on the entertainment system."
Плюси: "The crew was amazing, the seat was comfortable"
Плюси: "Lost my luggage"
Мінуси: "Not loosing my suitcase!"
Плюси: "Short flight"
Плюси: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."
Мінуси: "Austrian airlines did not even notified us about cancellation."
Мінуси: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Мінуси: "No place to put my feet. No foot room"
Плюси: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Плюси: "Great staff, good meals, snacks, and drinks thru the entire flight."
Плюси: "Crew were amazing"
Мінуси: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"
Мінуси: "See red comment above."
Плюси: "Not much!"
Мінуси: "No one available nor willing to help with checking process. Told to just try the checking machines."
Плюси: "Enough legroom for economy"
Мінуси: "Basic food - poor in fight entertainment"
Плюси: "A bit more leg and knee room."
Мінуси: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"
Мінуси: "Chaotic boarding process, no clear communication with passengers, delays in boarding not explained, people sent away or told off, huge attitude and chip on the shoulder. In the U.S., we are customers that paid for a service and are asking for details on that service. In Europe, we are annoyances that depend on staff at the boarding gates to get on the plane, so power tripping and general disdain to customers beings confused are part of the game. I will try never to fly Austrian Airlines again. Absolutely unacceptable behavior toward families, mothers with children, senior citizens. I can almost see the smirks and annoyed and superior attitude of staff at the boarding gate when they had to deal with more passengers asking why boarding hasn't started half an hour ago when we were announced it would. No answers, just show me the passport and boarding pass, ok, please go back, we'll let you know, then ignore questions."
Плюси: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Мінуси: "Hot tee was only offered after hot meal service not before."
Плюси: "It was fine"
Плюси: "Not much"
Мінуси: "Lateness and virtually no food at lunchtime"
Плюси: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Мінуси: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"
Мінуси: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."
Плюси: "Excellent service."
Мінуси: "Somewhat expensive for Vienna - Brussels one way route."
Плюси: "The food was good"
Мінуси: "Everything was fine"
Плюси: "The crew was super nice"
Мінуси: "Not enough food during the long flight"
Плюси: "The crew was very very nice and flight was very quick."
Мінуси: "No entertainment at all, music nor tv :/"
Мінуси: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"
Мінуси: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Плюси: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Мінуси: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."
Плюси: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Плюси: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Мінуси: "Nothing to dislike"
Плюси: "Good service, nice staff (better than US carriers easily)"
Мінуси: "2.5 hours to receive baggage - this might be on LAX"
Плюси: "Service beyond expectations"
Плюси: "We arrived on time"
Мінуси: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."
Плюси: "All was great"
Мінуси: "except we could not do an online check-in"
Плюси: "The venue was overall ok"
Плюси: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Мінуси: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."
Плюси: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Мінуси: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Плюси: "So I had to fly to Munich, and rather than flying direct on terrible United, I took a connecting flight via Vienna. Flight was full yet still departed on time and even arrived early. The seat was comfortable and flight went very smoothly. Food served on board was perfectly edible. Disembarking also went without problems. The flight staff even accommodated the requests of a particularly nasty Russian family seated behind me even though they were total jerks. I was very impressed with their professionalism."
Мінуси: "Nothing. I will make a point of trying to fly via Vienna in the future. Airport is very pleasant and well run."
Плюси: "Crew friendliness."
Плюси: "The plane itself was ok, the food also was ok."
Мінуси: "As usual, boarding in Miami airport is awful which is not exactly coming from austrian airlines, but they also took part in the unpleasant experience. The announcements were badly articulated, the boarding time was delayed and so on. Onboard, part of the crew completely refused to speak english."
Плюси: "Friendly staff"
Мінуси: "Everything is good! But the monitor on back not working very well lot of brakes when you watch a movie or listen music!"
Плюси: "The crew was very profesional . Our fly was safe and on time."
Мінуси: "Maybe variety of good movie could be better ."
Плюси: "Crew. seat. Quality of flight"
Мінуси: "Just keep as is"
Мінуси: "The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line). The food could be better than just a McDonald's type apple pie."
Плюси: "Delayed without explanation"
Плюси: "Lot airlines crew is really friendly"
Мінуси: "Skopje airport is a disaster. Horrible service"
Плюси: "Cheap fair to Eastern Europe. Newer movies."
Мінуси: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."
Плюси: "Again, everything went good."
Мінуси: "Delay for late."
Мінуси: "Flight delayed for 5 hr"
Мінуси: "Have the plane on time"
Плюси: "Complimentary upgrade to business class - wonderful!"
Мінуси: "Delightful service and food."
Плюси: "Easy to navigate crew speak English and friendly"
Мінуси: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Плюси: "Good connection experience."
Мінуси: "Waiting/standing on the bus for the one last guy."
Плюси: "I liked the flight was short and not so bad but could been better in comfort and some entertainment to see"
Мінуси: "No entertainment to see and do. You have to have your own music and movies or read a book"
Мінуси: "Entertainment system doesn't work at about 20% of the seats. Food is barely edible."
Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Мінуси: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"
Мінуси: "Flight cancelled with poor communication."
Мінуси: "Flight from Chicago was delayed for two hours. Missed my connection flight to Odessa and still in Warsaw waiting for my flight to Odessa."
Плюси: "It was delayed, making me late for the connecting flight"
Мінуси: "Flight was also delayed by 4 hours and terrible experience. Made for a hellish trip"
Мінуси: "Cramped seating! I was hoping a European airline in a 787 "Dreamliner would be more spacious, no such luck."
Плюси: "New airplane, good food."
Плюси: "The flight was on time and the crew was great"
Мінуси: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Плюси: "Staff was great and responsive"
Плюси: "Seats were full recline and very comfortable. Nice large windows."
Мінуси: "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."
Плюси: "Enough space to sit"
Мінуси: "Everything in English language was barely understandable"
Плюси: "I could say LOT did a lot of during last years to be better. BUT, EVERY TIME I FLY , FLIGHT IS DELAYED. I called my wife to tell I be later, she told - LOT delayed ? it is normal for them. DEAR BOSS OF LOT - WHY YOU NOT CARE MY TIME & SCHEDULE ? You like my $ but do not like me !"
Мінуси: "Seems they do not care schedule, and do not want to improve"
Плюси: "No delays, nice stuff."
Мінуси: "There was nothing I did not like."
Плюси: "I had my row to myself."
Мінуси: "No problems."
Мінуси: "No wifi"
Плюси: "The boarding and the flight itself was fast as there were a lot of people for connecting flights in Warsaw."
Мінуси: "The flight was delayed for 1.5h which is not ok. I see that for LOT is a standard practice unfortunately."
Мінуси: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Плюси: "New aircraft, friendly crew"
Мінуси: "Guys, 1 hour delay for short flight is too much !"
Мінуси: "Bad flight dirty carpets Kosher Food was not good at all"
Мінуси: "40 min. Delay"
Плюси: "Crew were really helpful and it was great as we travelled with infant."
Мінуси: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."
Мінуси: "Boarding started at least half an hour late."
Мінуси: "Flight was late to leave Warsaw, no apparent reason given."
Плюси: "Not bad in general, reasonably price/quality service"
Мінуси: "I do not like when departure delayed"
Мінуси: "I needed to make an international call to Poland to order a special meal.There was no option to do it online. The special meal was served in a timely manner, however, the food seemed not natural."
Плюси: "The crew members were very nice!"
Плюси: "The crew members were very nice!"
Мінуси: "I had a very bad experience at the beginning of my journey on 11/18/2016 at Sheremet'evo airport in Moscow. I almost had a heart attack when Anna Aleksandrovna Esina (agent at registration counter #131) informed me that my ticket has been cancelled and she does not see me on the passenger list. I was in shock when I heard that and ready to cry as I was so anxious to get back home. Then she added that it is not her job to look for my ticket and there is nothing she can do for me. She did not want to make any effort and do something to resolve the issue. With the help of another agent it was determined that I WAS on the passenger list and I finally (after some agonizing time) was given my two boarding passes. It is amazing how just one unprofessional agent can spoil your trip... Thankfully the rest of my journey went really well!"
Плюси: "The economy premier seating is outstanding. Plenty of room, friendly service, actually pretty good food. Don't know how it was for the regular economy seating - it looked pretty tight."
Мінуси: "There are not very many bathrooms for the size of plane. It seemed there was always a line."
Мінуси: "the plane was 45 min late"
Мінуси: "no Wi-Fi..."
Плюси: "Very friendly"
Плюси: "Smooth flight. Perfect service."
Плюси: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Мінуси: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."
Плюси: "Clean and neat aircraft with nice crew"
Мінуси: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"
Плюси: "The crew, plane and procedure was all great."
Мінуси: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."
Мінуси: "The crew might be greeting passengers onboarding."
Плюси: "We made it safely to our destination."
Мінуси: "There was no WiFi. Comfier seats or at least a pillow and blanket."
Мінуси: "Nothing in time"
Мінуси: "Being on time"
Мінуси: "At least a complimentary glass of water or juice in Economy."
Плюси: "Arrival in time"
Мінуси: "Compartment for hand luggage was full, no space"
Плюси: "Big space to front seat"
Мінуси: "offer drinking water"
Мінуси: "No information was avSo pick a couple up listen to this device again also right now dictation right now"
Плюси: "Very nice plane and we left on time and the flight was very smooth."
Плюси: "The airplane was brand new. The crew was very friendly"
Плюси: "Small compliment from Air France was lovely and unexpected"
Мінуси: "Short flight and unmemorable (that's a good thing)"
Плюси: "Tallin airport is beautiful"
Мінуси: "Lost luggage and indifferent assistance."
Мінуси: "would not check my bag to final destination"
Мінуси: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"
Плюси: "Modern airplane"
Мінуси: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"
Мінуси: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."
Плюси: "Short flight"
Мінуси: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Плюси: "They waited for transit passengers Were helpful"
Плюси: "New planes"
Мінуси: "I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed."
Плюси: "If water was free it would be better. Other than that everything was fine"
Плюси: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."
Мінуси: "See above."
Мінуси: "SEVERELY DELAYED"
Мінуси: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"
Мінуси: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."
Плюси: "Professional appearance"
Мінуси: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."
Мінуси: "No food or entertainment."
Мінуси: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."
Плюси: "Boarding went well and crew was nice."
Мінуси: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."
Плюси: "Brand new aircraft Wider seats as normal Good selection of food"
Мінуси: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."
Мінуси: "Who charges for coffee, jeez"
Плюси: "It was very easy to print boarding pass."
Мінуси: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Мінуси: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."
Плюси: "Flight was on time which was surprising given a late snow storm in Tallinn."
Мінуси: "The flight was fully booked, and the system re-assigned seats for a number of passengers. This created confusion as passengers arrived to their assigned seats to find other passengers in the seats. There also appeared to be a miscommunication between the crew as some crew members said to passengers whose seats were taken they should sit anywhere, whereas other crew members tried to get everyone back in their assigned seats. This was frustrating. Also the overhead bin lockers are very difficult to open"
Мінуси: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"
Плюси: "Friendly crew, tons of meal options, good price."
Мінуси: "Checked in luggage is only 20kg, there's no entertainment in flight."
Плюси: "New Planes, crew"
Мінуси: "Entertainment cost !!!"
Плюси: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."
Мінуси: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"
Мінуси: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"
Плюси: "Smooth flight"
Авіакомпанії, які здійснюють рейси з Росії до Києва, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Росії до Києва
Захисна маска на борту є обов'язковою. Маски на рейсах з Росії до Києва надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Росії до Києва забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Росії до Києва
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Росії до Києва з гнучкими умовами