The flights themselves were absolutely fine, no problems at all. The situation at Doha airport was chaos with no one sure of where 'transfer' passengers had to go. There were boards pointing one way and Qatar Airways staff pointing another way. This was very poorly handled and understandably made many passengers anxious. I managed to rush to make my flight but that should have never been a problem as I arrived with plenty of time for my flight. The chaos at the airport caused confusion and delay which were easily avoidable.
Doha to Hyderabad..we have given indigo flight it’s the worst experience ever. It could have been better if they have given only Qatar airways
The gluten free meal was excellent
Food was not good and entertainment was also not updated The cleanliness was good and service was good
Check in staff and baggage crew is never responsive or available.
It’s difficult to understand whether it is quatar airlines or Indigo Airlines
Didn’t announce reason for delay. Staff was vague about departure time. Flight crew could have asked if we need help in figuring out the controls and adjustments. Staff needs to be more helpful
Мінуси: "Need improvements"
Плюси: "Crew was excellent. Really helpful people."
Мінуси: "Seats are so tight and close to each other."
Плюси: "The crew was friendly and helpful."
Мінуси: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Плюси: "Crew amazing , cooperative"
Мінуси: "Doing great"
Плюси: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Плюси: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Плюси: "The crew was super nice"
Мінуси: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."
Плюси: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Мінуси: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Плюси: "Great experience"
Плюси: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."
Плюси: "Friendly Crew, good entertainment possibilites."
Мінуси: "Everything has a plastic holding purse."
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Мінуси: "Refund my ticket"
Мінуси: "I didn't like that my Amex was used fraudulently to purchase 3 tickets to a place I would never visit with Ahmed and Mohammed and respectfully request, while I am disputing this with Amex that you credit me the 3 tickets purchased. Thanks!"
Мінуси: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Плюси: "food ok, economy seats not too bad"
Мінуси: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."
Плюси: "Everything was perfect !!"
Плюси: "Excellent seats..."
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "Excellent entertainment very friendly crew"
Мінуси: "Food is becoming predictable Qatar Airways"
Плюси: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Мінуси: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Мінуси: "The changed the time of flight had to wait airport for 5 hrs"
Плюси: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."
Мінуси: "Snack options were a bit limited for such a long flight"
Мінуси: "Food wasn't good"
Мінуси: "the returning flight from Doha to Chicago was absolutely old and small."
Плюси: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Мінуси: "The alcoholic drinks on the craft had to be banned for sack of God"
Плюси: "Cabin Crew was great, very professional and capable."
Мінуси: "I am about 6'1" and 195 lbs, would love to have had a bigger seat."
Плюси: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Мінуси: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Плюси: "Crew welcomes"
Мінуси: "Bad takeoff and landing"
Плюси: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Плюси: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."
Мінуси: "The customer service is terrible. They refused to accommodate me for a 19 hour layover with a complimentary airport hotel stay, claiming there was an earlier flight--that was still 12 hours away, that I would have to pay to book anyway. Pure scam to get you to pay to upgrade your flight, pay for hotel or be condemned to stay in there airport for a whole day. Never ever again! Don't fly them!"
Плюси: "Had a good experience , comfortable check in , boarding , seating and polite crew . Good part was the flight was on time and on couple of occasions before time arrival . Great entertainment options in the flight ."
Мінуси: "I had requested vegiterian food but they were short of veg food options . they did not have enough veg food on board from Doha to Nagpur . also it would be great if they considered more interesting menu ."
Мінуси: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Плюси: "Good service, good entertainment options, modern aircraft"
Плюси: "Crew had amazing customer service with a badly serviced plane"
Мінуси: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."