First time traveling along with an elderly wheelchair🦽passenger and the entire trip experience from security check, onboarding, flight to off boarding were very smooth and effortless. The stewardesses were very professional, patient and caring during the entire flight. I highly recommend them.
No response from staff at New York as we missed our connection to my final destination due to the delay of flight from qatar and they didn't even book my next flight too. Such worst experience .
Food was terrible and seats were more like hard benches
Crew members were very helpful.. overall everything was excellent.
The flight was great but layover was 14 hours and nothing was provided by the airline to cushion the wait.
They didn’t announce priority boarding at all. Needed to walk up and check at gate
Exceptional in every sphere of flight services the best in the world 🌎🌎🌎
My luggage was left at doha nd flight landed houston. Horrible experince i had this time.
It was hot inside the plane and the boarding was very crowded. But the seat comfort, and entertainment are spectacular
Плюси: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"
Плюси: "Amazing crew. Very attentive to passengers and genuinely nice."
Плюси: "Seat comfortable"
Плюси: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Мінуси: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Плюси: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."
Мінуси: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "Seat comfortable"
Плюси: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Мінуси: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Плюси: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Мінуси: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Плюси: "Yes crew was very polite and seat were comfortable. Roomy enough to stretch leg for height of people up to 5'7"
Мінуси: "overall everything was good. Toilet could have been little roomier. little cranked up. People with overweight would have tough time.."
Плюси: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Мінуси: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."
Мінуси: "The new Q suites in business are GREAT!"
Плюси: "Efficient, and courteous,seats too were comfy, neat amd clean"
Плюси: "Good service"
Плюси: "The service was fantastic"
Мінуси: "Screaming babies. But hey, great flight"
Мінуси: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Плюси: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Мінуси: "Seats were a bit hard."
Плюси: "Cabin crews were politie"
Мінуси: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Плюси: "The flight crew are all amazing and provide excellent customer service."
Мінуси: "No complaints."
Плюси: "Decent leg room nice food"
Мінуси: "No in flight wifi"
Плюси: "Helpful and friendly crew"
Мінуси: "Same as kochi to Doha flight"
Плюси: "Boarding and crew were excellent."
Мінуси: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
Мінуси: "Food was awful and two out of four family members have been sick. One on each flight"
Мінуси: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Плюси: "I like everything about the flight"
Мінуси: "Everything was ok"
Плюси: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Мінуси: "The shape of the seats was not optimal for my height/size."
Плюси: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Мінуси: "No comment"
Плюси: "The staff"
Мінуси: "As always the space"
Плюси: "I was expecting to get a room myself near airport but Qatar Airlines provided room with meals at no extra cost"
Плюси: "Amazing airline with excellent crew and ground staff ever willing to help!"
Плюси: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Мінуси: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."
Плюси: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Плюси: "Crew Boarding"
Мінуси: "Food Not so comfy"
The seats were very comfortable and there was a really nice amount of legroom in the basic seats. It was, also, easy to upgrade seating on the website. I would fly SAS anywhere.
Плюси: "I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable."
Плюси: "Flight was fine...."
Мінуси: "....but departure wa delayed over an hour"
Плюси: "The flights and food were good. no problems there."
Мінуси: "There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago."
Плюси: "The was knowledgeable, but customer acumen sucks."
Мінуси: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."
Плюси: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."
Мінуси: "Last minute change of boarding gate led to a dash across the airport!"
Мінуси: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"
Плюси: "Food was okay. Very smooth landing"
Мінуси: "Crew. One of the flight attendants was unfriendly and short when asked about food options. None of them were approachable."
Мінуси: "Seats are too small and dont recline for an 8 hour flight. You feel like an animal in a cage. No choice for dinner and no snacks between dinner and breakfast."
Плюси: "Crew, food"
Мінуси: "Boarding could have been smoother. Entertainment system could have a better selection of movies and tv programs"
Мінуси: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."
Мінуси: "I didn't like having to buy alcohol or anything extra on an international flight."
Мінуси: "No food or even water"
Мінуси: "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."
Плюси: "Good food and a good entertainment system that comes with plenty of options. I really like that SAS doesn’t go for your wallet for every bag like jus about EVERY AMERICAN CARRIER!"
Мінуси: "Leg room could be more generous but then again I’m 6’3” so it is what it is."
Плюси: "Efficient processing of passengers onto aircraft."
Мінуси: "Not enough characters to express my disappointment."
Мінуси: "ended up having to put both of our large carry-on items under the seat in front of us while the flight attendants stuffed people's coats and jackets into the overhead"
Плюси: "They did what they could..."
Мінуси: "Delay change of tire. Missed next flight Frankfurt- Dallas."
Плюси: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Мінуси: "still there is not enough legroom for tall persons"
Плюси: "Smoothest landing I've ever experienced."
Мінуси: "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."
Плюси: "Punctual and very cordial staff."
Плюси: "The flight crew were very nice and helpful.."
Мінуси: "I didn't like that we waited an hour to take off I had to run through the terminal in Chicago to catch my flight to Dallas. I had to rush though customs then run to check in baggage didn't have time just to drop off and run to shuttle then run to terminal security check in then run to my gate to catch my flight I was 2 minutes before my gate closed. I barely made the flight. I am also still waiting on United Airlines to find my luggage, they are supposed to call me and drop off my luggage."
Мінуси: "The 70 euro bag check fee"
Плюси: "The staff and pilot kept us informed of what was happening with our delay. The flight attendants were very nice."
Мінуси: "The flight was 1 hour late."
Плюси: "I had a connecting flight in Stockholm and forgot my laptop in the first plane. SAS personnel was very friendly and got me my laptop quickly and I was able to make my connection, even though it was pretty tight."
Мінуси: "Seats with too little space."
Плюси: "we landed 20 minutes before schedule"
Плюси: "I booked through you and priceline. I chose the airfare that included the provision for one paid check through bag. was VERY careful to make sure I paid for this extra bag. When I got to the airport SAS said I had not paid for a ticket that included one checked through bag. I am very upset with this. Solution I will NEVER book through Kayak or priceline again..."
Мінуси: "Noisy people in flight around. Attendant did not care to bring water when asked. Secret luggage fees of 70 EUR one way Never SAS again"
Плюси: "Flight was not full so there was plenty of room."
Плюси: "they were quick and apologetic"
Мінуси: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."
Плюси: "Flight was on time, boarding was efficient."
Мінуси: "No free snack? Come on. What is this, wizzair?"
Плюси: "Nice meal, friendly staff"
Плюси: "A perfect service"
Мінуси: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."
Плюси: "Was told to collect our luggage and buy a new ticket!!!!"
Мінуси: "Wasn't allowed to board connecting flight"
Плюси: "Great flight all went well,"
Плюси: "Bottle of water waiting at our seats was a nice touch."
Мінуси: "Sad that only one soft drink is included although for an overnight flight it was fine."
Плюси: "great plane and food and crew"
Мінуси: "cant pre book luggage way too expensive for bags"
Плюси: "The plane was well kept and the entertainment system worked well with enough choice. The crew was average: no problems."
Мінуси: "The (transatlantic) flight was delayed 8 hours and the only compensation received was 175DKK for lunch. Had to stay in the airport over 11 hours due to this delay and had already had a 16 hour layover from the day before. I realize that unexpected delays may occur, particularly in cases where passenger safety is in question, but delays of more than 5 hours cause major inconvenience and I felt stuck in the airport with my bags and having checked out of my hotel room already. Just compensating for lunch is not enough. In the future a partial reimbursement for the flight, access to the priority lounge or a more comfortable facility such as a hotel would provide the passengers with compensation proportional to the inconvenience."
Мінуси: "After losing the bag they had charged me 60 Euros for, it took them over 24 hours to trace, retrieve and deliver the bag. They made no offer to refund the fee, which any reasonable company would have done."
Плюси: "we didn't crash"
Мінуси: "it was extremely hot in boarding area. when we landed we sat on the tarmac for an hour with no air conditioning and we weren't allowed to use the"
Плюси: "Staff was friendly"
Мінуси: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Мінуси: "2 hr delay on a 2 hr flight"
Мінуси: "Delay for 2 hours, without anny compesation"
Мінуси: "Over crowded boarding area - delay at departure"