I had an exchange ticket from Qatar airways, which meant I had the boarding pass for the Alaska airways flight. It took 40 minutes to get me and another passenger onto the flight because it didn’t have us listed as a passenger on the flight.
Food was a disaster, and that’s in the business class ..
Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating
Мінуси: "My flight time was changed but I didn’t receive any email regarding the change of the flight"
Мінуси: "Having to wear The face vizor is silly"
Плюси: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Мінуси: "Some alcoholic drinks"
Плюси: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."
Плюси: "Food is delicious"
Мінуси: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"
Плюси: "Crew amazing , cooperative"
Мінуси: "Doing great"
Плюси: "The food was good and many entertaining movies."
Мінуси: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Плюси: "The airplane trip was ok"
Мінуси: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Мінуси: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"
Плюси: "The crew was amazing. Made traveling with infant little less harder."
Мінуси: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"
Плюси: "The crew was amazing!"
Мінуси: "The internet service was not working!"
Плюси: "Very comfortable plane and entertainment offered is excellent"
Мінуси: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."
Мінуси: "Refund my ticket"
Плюси: "Great crew, aircraft etc"
Мінуси: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."
Плюси: "Good service and a modern airplane"
Мінуси: "The check in at JFK, too chaotic"
Плюси: "Foods were great."
Мінуси: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."
Плюси: "So many movies to spend flight time with great crew"
Мінуси: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Плюси: "Good service and smooth flight"
Мінуси: "One hour delay and no entertainment in the airplane and small plane"
Плюси: "God was good. Staff was efficient"
Мінуси: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."
Плюси: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Мінуси: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Мінуси: "There was a person name Manzoor at Lahore airport working with Qatar Airways ticketing he was asking me to pay him $50 to help me get boarding pass. i will also contact Qatar Airways about this incident if this issue is not going to forward to the airline please let me know."
Плюси: "Nothing about American Airlines Never ever to travel with it again"
Мінуси: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Плюси: "Food was great Seats were comfortable Everyone was super nice"
Плюси: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"
Плюси: "The entertainment was good without any hiccups"
Мінуси: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"
Мінуси: "The seats were very uncomfortable. Food was less than mediocre."
Плюси: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Мінуси: "The flight attendant dropped a suitcase on my head when I was sleeping. I had terrible headache, nauseous, and dizzy with some really uncomfortable neck pain. The staff tried to get me to take medicines that I could not read for nauseous but I would not. They said they were prescribed by a doctor! What doctor. The flight was the longest worst ever! 14 hours - nothing to eat or drink! In addition, the head flight attendant said the baggage compartment over my head was a problem as it opens all the way down and bags fall easily out. The bag was easily 30 pounds and landed directly on my head. I suffered a concussion."
Плюси: "Friendly service, and comfortable ride, will gladly fly again"
Плюси: "Stewards were great"
Мінуси: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Плюси: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Мінуси: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Плюси: "Leg space seat near the emergency exist. Courteous staff"
Мінуси: "Food quality could be better"
Плюси: "Staff were professional, food was good and seats were comfortable."
Плюси: "The flight attendants was nicer on this flight then the US to Doha flight"
Мінуси: "Seats were not comfortable"
Плюси: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."
Мінуси: "in flight entertainment interface can be improved to be more user friendly."
Мінуси: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"
Плюси: "Flight. Conections"
Мінуси: "Change flexibility, helpfulness"
Плюси: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Мінуси: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."
Плюси: "food was decent and the staff on the plane were pleasant."
Мінуси: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."
Плюси: "The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport."
Мінуси: "I had a little trouble with the dvd monitor."
Плюси: "Qatar airways always seems to handle busy flights and crammed seats calmly, efficiently and on time. It's a long haul - 16+ hours, and if you have to go economy as a 6 foot tall person, their seats recline well, seemingly better than many. You have to plan your long layovers, and they do offer assistance with hotel transfers, but they don't advertise this very clearly - so do your homework before flying!"