Плюси: "Delayed without explanation"
Плюси: "We had an excellent flight! The crew of flight attendants were great! The food was delicious! The flight arrived to Budapest 30 minutes early! What more could anyone ask for? Perfect! Thank you LOT Polish Airlines!"
Плюси: "Nothing! Filth, tight space. Terrible, smelly bathrooms."
Мінуси: "Everything."
Мінуси: "The entertainment system didn’t work at all the whole long haul flight"
Плюси: "yes yes excellent"
Мінуси: "Employees at airport in Budapest didn’t speak English, also went to restroom and there was no access for handicapped people, I’m on wheelchair. I will never again go that way, very bad experience."
Плюси: "Crew were polite, friendly and attentive."
Мінуси: "Better food, bigger dessert"
Мінуси: "The Odessa airport is confusing for departure but good arrival area"
Мінуси: "The flight got canceled"
Мінуси: "touch screen didn't work,"
Плюси: "Great crew, fantastic entertainment. Spacious leg room even in economy."
Мінуси: "N/A"
Плюси: "Very friendly crew , free beer"
Мінуси: "being 100% on time with take off"
Плюси: "Quick problem solving with the delayed flight."
Мінуси: "Again, lost baggage is an incredible inconvenience."
Мінуси: "Sound control on the entertainment console was a bit wonky. Nothing major, just enough to be annoying until I figured the details."
Плюси: "Crew was amazing.Seats are comfortable.Clean aircraft.Friendly service."
Плюси: "The best conection to Warsaw. 1 hour delayed pretty normal every where. Safe start and landing metter. I wish everthing shoud be perfect but not always. We were informed that laguage machines at Chicago were broaken and extended loading time. Perfect conection and good service."
Мінуси: "The boarding and flight were late"
Мінуси: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"
Плюси: "The crew lady was nice and I liked the food even though it was a one hour flight"
Мінуси: "Again delay"
Плюси: "Legroom, Prompt arrival."
Мінуси: "The entertainment screen did not work well; I could not use it at all. That is very bad on a long flight."
Плюси: "Food was ok"
Мінуси: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Мінуси: "Ear bud connector was broken"
Плюси: "On vote pour le thème magnifique merci beaucoup"
Плюси: "The end"
Мінуси: "I paid for an exit row and got a regular seat without refund. I will have to fight for that apparently. The plane was very old, dirty, in bad repair. The seat did not decline, the screen of the monitor was cracked, the bathrooms were disaster zones, there was literary nothing on the entertainment program. The passengers were nice though!"
Плюси: "Is a direct flight to Budapesr"
Мінуси: "We left Chicago at 7:58 pm instead of 4:35 pm, they got us on the airplane and than we just sat there for 3 hrs till finally we were able to take off. No explanation was offered for the delay"
Плюси: "It was a short, quick, pleasant trip."
Плюси: "Efficient, courteous staff at the check/in counters. Tagged our carry-on bags in case they wouldn’t fit in the overhead bins (very narrow bins. luggage loaded at the last minute in the hull - they were waiting for us when we deplaned!) Great friendly crew on the flight. This was a Krakow>Budapest flight. Will review again after our Budapest>Chicago flight."
Плюси: "We made it there and the staff in Warsaw were very helpful."
Мінуси: "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."
Мінуси: "The sound of the plane’s engine was annoying"
Мінуси: "Delayed for al ost 2 hours."
Мінуси: "Long baggage unloading time"
Плюси: "Flight was smooth, stewardess we're very friendly, and accommodating."
Мінуси: "Flight was delayed (not their fault) however when we land their was no one to help with transfers or new arrangements with flights that were missed. Had to get 3rd party involved in order to get to destination."
Плюси: "Flight was delayed for 2 hours, and there was not much information for how long and why"
Мінуси: "Lack of information"
Плюси: "Very professional crew ."
Мінуси: "Not applicable"
Мінуси: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."
Мінуси: "arrived one hour late to krakow and my baggage was sent to warsow"
Плюси: "Flight crew are attentive and helpful. More space on these shorter flights than on the long haul ones. Bombardier is a good plane. Also crew at the gate were helpful and supportive as I was delayed. What was even more surprising when I arrived in Budapest was that my luggage also made it - so thank you LOT a lot (!) for being so efficient."
Мінуси: "The fact that the delay on the previous flight meant that I almost missed this flight and just made boarding even more stressful. However LOT were extremely efficient and attentive, and they called for a bus/van to get me and one other passenger to the plane. Smiles and assistance make a huge difference."
Плюси: "The plane was pretty spacious, and there was ample leg room."
Мінуси: "I have nothing specific to mention which I disliked. It was a pleasant plane ride overall."
Плюси: "Flight was an hour and a half delayed. Usually I love LOT, but the delay made everything worse when I just wanted to get home"
Плюси: "I flew the dreamliner."
Мінуси: "Very small legspace. Indifferent, careless crew. No vegetarian or any other food options. I tried to arrange it before the flight. Didn't work. On board they didn't even try to accommodate the needs. E.g. give extra salad...."
Плюси: "Overall, cabin is nice and crew was very attentive."
Мінуси: "Seat in full flat bed position was not as comfortable as one would hope. Boarding process could be improved. SAS lounge was superior."
Плюси: "I was boarded very professionally. I have a heart condition that requires medication. I explained this to the gate agent to request assistance in boarding and they complied with my request."
Мінуси: "LOT is not an airline that impressed me in any way. When I flew from Los Angeles to Warsaw, my bag was weighed, and I was told it was over limit. This, in spite of the fact that I weighed this bag on a calibrated scale prior to entering the airport, and my luggage was 5 pounds BELOW the limit. This seemed a blatant attempt to gain additional money from me, because I know the bag was not overweight. The food selections were average at best. Leaving Warsaw traveling to Los Angeles, we left almost an hour past our original scheduled departure do to the need to obtain additional supplies. On my next trip to Europe, I will look for alternate flight providers."
Плюси: "Most of the crew was very pleasant and helpful. Food was decent, but much better on the return trip out of Poland. Thank YOU."
Мінуси: "The toilet lids need to be fixed so that they don't keep hitting you in the back. They do not stay up. Other passengers were talking about the same thing."
Плюси: "No delays nor complications"
Мінуси: "N/a"
Мінуси: "Rude crew, small airplane, zero comfort"
Плюси: "Nothing"
Мінуси: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"
Плюси: "Very timely and organized."
Мінуси: "We did have to sit on the tarmac for about 1/2 hour upon arrival in Chicago."