Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Марселя
|січень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 7%.|
|червень||Найпопулярніший час для перельоту – ціни у середньому вищі на 19%.|
Середня ціна (в обидва боки)
|₴7 598||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴4 094||або менше|
Вигідна ціна (в один бік)
|₴2 603||або менше|
Прямих рейсів за цим маршрутом на KAYAK немає, тривалість найшвидшого рейсу з пересадками – 5 год. 30 хв..
За нашими даними за останні 72 години, найдешевші авіаквитки до України з Марселя коштують ₴1 018 в один і ₴3 885 в обидва боки. Найпопулярнішим є маршрут з Марселя до Києва, а найдешевші за останні 72 години авіаквитки туди й назад за цим напрямком коштують ₴965.
Більшості мандрівників, місце вильоту яких – Марсель, а місце призначення – Україна, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Україна: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Марсель, а місце призначення – Україна, зобов'язані ізолюватися протягом 14 днів після в'їзду.
Мандрівники, місце вильоту яких – Марсель, а місце призначення – Україна, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Україна: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Марсель, а місце призначення – Україна, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки до України, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до України протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до України ви полетите рейсом однієї авіакомпанії, а назад — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до України за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Seats were comfortable"
Мінуси: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Плюси: "Seems that the exit row seat was very narrow!"
Мінуси: "Be on time"
Плюси: "The meals were awesome, flight great!"
Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."
Мінуси: "Need more movies to choose from."
Мінуси: "First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA."
Плюси: "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Мінуси: "All good!"
Мінуси: "The temperature on this overnight flight was sweltering Legroom was poor"
Плюси: "On time, nice crew"
Плюси: "Quick passport control Friendly staff Short waiting time to board"
Плюси: "Food service is adequate."
Мінуси: "Standard complaint, but economy seats are way to squeezed in!"
Плюси: "Direct connection from San Diego to Zurich. Fresh, crispy and delicious bread on the flight!!"
Мінуси: "The food and service was better than that of American airlines, but no comparison to food and service of any Asian airlines (including Singapore Airlines, Thai Airways, Japan Airlines, ANA, Korean Airlines). The Edelweiss brand is too much based on outdated stereotypes and Heidiland. Nobody in Switzerland walks around dressed and make-uped like the stewardesses of Edelweiss air."
Плюси: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Мінуси: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."
Плюси: "Everything, but the lack of entertainment, and the seats I bought were separated."
Мінуси: "The lack of entertainment, and the seats I bought were separated."
Плюси: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Мінуси: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."
Плюси: "Absolutely amazing transatlantic flight with Swiss as always"
Плюси: "Problem free."
Мінуси: "It was a great flight."
Мінуси: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"
Плюси: "New aircraft"
Мінуси: "Lost luggage. Flight delayed."
Плюси: "2 seats on outside sections not 3, so you can sit together as a couple and not have a random stranger in seat 3."
Мінуси: "Leg room is on the tighter side!"
Плюси: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Плюси: "Good staff, good boarding, good announcements"
Мінуси: "The chairs are so small!"
Плюси: "The crew took very good care of us with food and drinks"
Мінуси: "Updates by the captain about the situation were too few, too infrequent."
Мінуси: "The same as the first flight, although it was a bit better, offering chocolates and a small breakfast, although they didn’t have an alternative to ham or yogurt for people who are not interested in them"
Плюси: "Service, entertainment and food are top notch!"
Плюси: "Even a short flight (1 hr 10 minutes) serves a good sandwich for lunch, drinks, and excellent chocolates to top it off."
Плюси: "Smooth, on time flight"
Плюси: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
Мінуси: "All of the above with the exception of crew & food comment."
Плюси: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Мінуси: "Some flight attendants were not attentive to service."
Мінуси: "Not enough leg room."
Плюси: "The Israeli crew on El Al were very polite and tried to help."
Мінуси: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Плюси: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Мінуси: "It was delayed a little."
Мінуси: "Had 1 day for quick trip to London. Two hours through security In Geneva and 4 hours late arrival on Swiss at LHR. I can tell you this, the Geneva Airport and Swiss DO NOT run like Swiss Watches. They both get F's."
Плюси: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Мінуси: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
Мінуси: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."
Мінуси: "The plane had a flea infestation that left both my wife and I with tiny bites on our legs - during the layover the flight attendants came through and sprayed the air vents in the overhead with an aerosol - I had never seen that done before but I suspect that Swiss knew the plane had microscopic flees that were biting passengers. We flew business class and expected much better from Swiss."
Плюси: "Food and entertainment"
Мінуси: "Mobile app wasnt working for me"
Мінуси: "Through no fault of the airline, there was a strong thunderstorm that delayed our flight. Little information was provided about the situation. It was obvious that we could not fly in the storm, but we were not informed about the likely departure time. The reason I gave a poor ranking is that my suitcase/pack must have been left out in the downpour on the top of the pile so all of my clothes were extremely wet when I reached Boston. The bag itself was wet so it was not a case of something leaking in the bag. I have had to wash all of the clothes and iron them."
Плюси: "Always replacement"
Мінуси: "The boarding process at Zurich airport was a mess. There was no communication at the gate to tell passengers what to do or where to stand"
Плюси: "The staff was wonderful Pleasant, quick with requests , very professional"
Мінуси: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"
Плюси: "Excellent flight attendants."
Мінуси: "The boarding process for the economy class seems a little chaotic since there is no distinctions by zone or seat row. The result is a surge of people right when they announce boarding for that cabin."
Плюси: "Crew was great, polite and pleasant. This is the only good thing about the flight."
Мінуси: "The agent at the check-in had no clue what he was doing. He had to ask his neighboring agents a dozen questions to check us in (4 passengers, 3 bags and 2 car seats). On top of that, his whole demeanor was condescending, treating us as if we had never flown an airplane before. We are big are traveling light, so we had 2 small suitcases, small enough that we never have to check them in for the US domestic flights. I asked the check-in agent if the small ones were needed to be checked in or if they could be taken as carry-ons. He made a big deal that they were too big and had to be checked in. But when we boarded the plane, we saw that about a quarter of the carry-on bags in the plane were as big as our small suitcases! We were in row 30+. The leg room was the narrowest I have had in all international flights I flew in. Having longer than average legs, it was pure torture for the duration of the overnight flight. The best part of the dinner they served was the croissant - that should give you an idea. I don't think I would voluntarily choose Swiss Air again."
Плюси: "The food and service was excellent."
Мінуси: "Tight seating arrangements."
Плюси: "Good was OK and crew were super attentive"
Мінуси: "On my return ticket from Vancia to SFO staff at the counter forced me to check in my carry on because it was 1 inch wider than the super narrow box and 11 kg instead of 8 kg which is allowed. However in the inbound trip SFO Valencia l was able to carry the very same carry one with the same weight on the plane. First, it's not acceptable to limit carryon to 8 kilograms for trips including transatlantic segments. I fly a lot with Delta / air France and they have higher limit as it should be. And second, criteria should be applied consostently across Swiss. Why is it no problem from SFO to Velalencia, but it is a problem from Valencia to SFO? Also, online check-in is horrendous and unacceptable in this day and age. SUPER slow and cracked a couple of times on my mobile device"
Плюси: "All the meal and snacks were excellent! The crew was friendly."
Мінуси: "It was too warm during flight, not enough air flow. The lights are too bright and spread light to passengers during "sleep" time. The remote controls for the TV's need to be cleaned. Passengers need to be reminded to not open windows during "sleep" times"
Плюси: "Courteous friendly staff everything went super smoothly!!!"
Плюси: "The food was really good. The selection of TV shows and movies were nice, and kept me entertained the whole flight."
Мінуси: "Boarding was confusing. The same questions were asked 3 times, I couldn't tell if that was security protocol or just glitch in their process. Seats were uncomfortable."
Мінуси: "Horrible food, crew wasn’t nice"
Мінуси: "I bought the ticket thru kayak and they were no help when weather screwed up connections. Never buy that way again. I will only buy direct from the airlines. Kayak cost me $690. Thanks Mark"
Мінуси: "I missed it"
Плюси: "Food is amazing."
Мінуси: "Squawking brats the whole 10.5 hours of the trip to IAD."
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "The seat is comfortable"
Мінуси: "the boarding was delayed and i missed my connection flight and have to stay 8 hours for another flight."
Мінуси: "At Tashkent Turkish air had no personnel to resolve problems. Our luggage was very damaged and after waiting for almost an hour, we had to leave the airport"
Плюси: "The food and the entertainment was excellent!"
Мінуси: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Мінуси: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Мінуси: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."
Плюси: "The check in was with a smile and a good service"
Мінуси: "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
Плюси: "Comfortable seats, good service."
Мінуси: "To be expected, but no vegan options for food"
Мінуси: "Took them too long to pick up the trash ..."
Мінуси: "the food is a bit tastless"
Мінуси: "Staff was less than friendly and seats were not very comfortable in coach."
Плюси: "I like the food and movies"
Мінуси: "See comments above about connection at IST."
Мінуси: "bus service to the plane"
Плюси: "great entertainment, good service, middle chair was empty so very comfortable"
Мінуси: "extreme delays! sitting in the plane for 2 hours can be very frustrating"
Плюси: "Not like at all"
Мінуси: "Not like food not like service"
Плюси: "I like Turkish Airlines they have great service. Very good entertainment."
Мінуси: "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."
Плюси: "I truly enjoy my first experience flying on Turkish Airlines! Service was great, flight was smooth, food was great! I liked The whole experience! I'll definitely recommend Turkish Airlines To my friends!"
Плюси: "The crew's effort to comfort the passengers and the food served"
Мінуси: "Delay both before and after boarding"
Мінуси: "Air conditioning was out upon boarding and went out again before landing"
Плюси: "I had a most pleasant experience flying from New York, NY to Kiev, Ukraine. Everything about the service was just right. Thank you for your kindness and attention to detail. From now on I will only fly Turkish Airlines when going to Kiev."
Плюси: "Price, Price, Price"
Мінуси: "Keep going KAyak"
Плюси: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Мінуси: "Everything was high level"
Мінуси: "Pathetic vegetarian food. Same pasta was served twice."
Плюси: "Avoiding my to go Israel Delta monopoly is fading"
Мінуси: "They made us choose an alternate schedule and offered our money back completely 1 week before our trip. This change by Turkish Airlines cost me $610. I had to rearrange the flight schedule for the person dog and house sitting for me. We had to spend an extra vacation day from work. The hotel Turkish Airlines put us in had terrible food and was so isolated that you could not walk to a restaurant. This airline was the lowest price, but I will definitely be looking for a different way for my next trip."
Плюси: "Well, Due to craziness at Atatürk airport my 11am flight arrived to Istanbul at 3pm.. which was the time of my connecting flight to NY. I was lucky that the flight was being delayed too.. so I got to board my flight 3:40pm. However, due to high traffic at Atatürk airport my New York flight departed at 5pm. Overall there was just a 2 hour delay, however the experience of transferring was quite stressful, not to mention that my bags didn't make it to New York. I just wished that the connecting flight information was not offline in the Ankara Istanbul train so that I didn't panic as much. Overall I made it safe and sound to my destination by the magic of plane transportation.. so thank you to all the engineers, staff, pilot, cabin crew and oil companies that did so much to bring me home. Renan"
Мінуси: "It didn't happen and I wasn't notified"
Плюси: "The flight on time"
Мінуси: "Nothing. A short flight, not much expectation besides on time departure and arrival"
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "Good flight with plenty of entertainment and food!b"
Плюси: "Good experience overall"
Мінуси: "Slow ticketing process and not so friendly staff."
Плюси: "Good food, great crew."
Мінуси: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
Плюси: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Мінуси: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"
Плюси: "I liked the food and the vegetarian options. Also the the movies were updated and it had a lot to choose from"
Плюси: "- The in-flight comfort kit with slippers, lip balm, sleep mask and socks - The complimentary wines and spirits, along with anytime snacks - Courteous and patient flight crew - Good selection of entertainment on the personal screens"
Мінуси: "- cramped seats (but probably not any smaller than any other airline) - earbud sound quality - boarding process seemed to take a while, but again, probably not any longer than any other airline"
Плюси: "The comfort level was good. I liked the meal in economy and I was able to watch a new movie."
Мінуси: "The flight left late from Marseille, further diminishing the 4.5 hours I had to catch a flight on another carrier. The flight circled the destination and was then diverted to the second Istanbul airport, where we refueled and waited for another hour. People from the back of the plane rushed to the front of the plane while we were still taxiing on the runway at Ataturk, all to get to the front of the line. The crew was passive the entire time. Upon exiting we were herded onto busses (thus taking away the supposed advantage of those rushing the front). When finally in the terminal, I had to go through customs, purchasing a visa (for a country I did not want to visit at the time), and reclaim checked bags. I proceeded to the other carrier's counter, to be informed that the gate for my flight onward was closed. As the ticket was "promotional" I lost that ticket and had to purchase another - on Turkish! Also had to spend a night in a Turkish hotel, also on my dime."
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Плюси: "Food and entertaiment. Crew was very good."
Мінуси: "No leg room for people 6 feet and taller."
Мінуси: "not enough food"
Плюси: "Everything but not the food"
Мінуси: "Food was horrible"
Плюси: "Smooth flight for the most part."
Мінуси: "Better food choices. Better communication and better boarding procedures by rows or groups."
Плюси: "Flight was on time"
Мінуси: "Very rude crew, I asked for water and I was told to get and help myself"
Мінуси: "It’s very very poor and flight radar is below average"
Мінуси: "Leg room"
Мінуси: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."
Плюси: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Мінуси: "More leg room!"
Плюси: "Food was great"
Мінуси: "Connect flight time was cutting it short- sane scenario."
Плюси: "The crew should treat better passengers but overall is been good"
Мінуси: "Overall is been good"
Мінуси: "Instead of saying what could have been better, I want to praise the excellent wheel chair service at Munich airport. She went above and beyond, helped us find an alternatively connection after we missed ours and while reassuring us about the solutions. She was First Class service. Thank you."
Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"
Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."
Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."
Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."
Плюси: "Attitude of staff"
Мінуси: "Food and delay"
Мінуси: "They skipped me when passing out the food. They probably thought that I was sleeping, but they didn’t stop to ask."
Мінуси: "major delay, poor communication andaccommodation considering delay"
Плюси: "Food. Variety of entertainment. Flight had empty seats."
Мінуси: "Over an hour delay sitting with bad air quality. At least it was only 20 minutes late so I didn't miss my connecting flight."
Мінуси: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."
Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."
Мінуси: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle. Not enough room between the rows. Passenger in front of me most picture straight into my face"
Мінуси: "food seats were not equipped with personal TV screens"
Плюси: "They made the experience enjoyable easy and I made me feel special"
Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"
Плюси: "Great service, legroom economy, on time"
Плюси: "Flight was fine."
Плюси: "Efficiency and made sure our luggage made it on our connecting flight"
Мінуси: "All good no complaints"
Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"
Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"
Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"
Мінуси: "flight was delayed. personal works very slow"
Плюси: "Arrived on time, crew was friendly, was pleasentelly surprised that they are serving food on such a short flights in Europe."
Мінуси: "Boarding was bad. Gates werechanget multiple times (morethan twice) had to walk back and force, back and force thtoughehole terminal B"
Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."
Плюси: "on time service"
Мінуси: "No checjed in luggage allowed - i did not know that when i bought it!"
Плюси: "USB at every seat"
Плюси: "We often fly on Lufthansa and highly recommend it!"
Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Мінуси: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."
Мінуси: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."
Плюси: "Boarding was easy"
Мінуси: "Plane was late and I almost missed my connection. My suitcase didn't follow."
Мінуси: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."
Плюси: "Kostenlose Wein, Weinbrand usw. Und Sendungen von Bundeliga. The flight attendants were also very friendly."
Плюси: "The food was good and the crew members were very friendly and caring."
Мінуси: "My flight was delayed by about 2 hours but we still made it to Germany with enough time to catch the Moscow flight and check out the duty free stores."
Плюси: "everything is good!!!"
Плюси: "Good service on board"
Мінуси: "Flight was delayed but announcements were not prompt about letting us know."
Плюси: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Плюси: "Very nice airplane and pleasant crew"
Плюси: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Мінуси: "Nothing,just the seats. Cleanliness was perfect"
Мінуси: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Мінуси: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Плюси: "Klm's consistantly high standards in everything they do."
Плюси: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Плюси: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Мінуси: "Move the drapes a few more inches back."
Плюси: "Flight and the crew!"
Мінуси: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Плюси: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Мінуси: "Flight was delayed, had to run to my next connection flight."
Мінуси: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Плюси: "The crew was informative"
Мінуси: "Inflight sandwiches"
Плюси: "Excellent crew, good food & movie selection."
Плюси: "Food and service"
Мінуси: "Working wifi would be good. Better A/C. More comfortable seats"
Мінуси: "Head support for 6 feet plus people on seats would be good"
Плюси: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Плюси: "Entertainment was amazing"
Мінуси: "Seats a bit hard"
Мінуси: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Плюси: "The crew"
Мінуси: "Seat comfort"
Плюси: "My seat"
Мінуси: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Плюси: "Crew was nice and friendly"
Мінуси: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Плюси: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Плюси: "Crew were great, food, entertainment, seat and everything else was great as well."
Плюси: "the crew was nice"
Мінуси: "Seat confort on long flights, leg rooms,"
Мінуси: "Need more leg room!!! Larger meals needed."
Плюси: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Мінуси: "lost baggage"
Плюси: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Мінуси: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Плюси: "Good flight, arriving well on time."
Плюси: "Nice flight ...was comfortable travel ...good food.Thanks"
Мінуси: "No such things"
Плюси: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Мінуси: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Плюси: "Good services!"
Мінуси: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Мінуси: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Плюси: "Very friendly crew"
Плюси: "Very friendly and helpful personnel."
Плюси: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Мінуси: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Плюси: "Good efficient flight crew friendly and helpful"
Мінуси: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Плюси: "The crew service is impeccable. Ground services very friendly and professional."
Мінуси: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Плюси: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Мінуси: "As above"
Мінуси: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
Плюси: "Loads of leg room"
Мінуси: "Loved everything"
Плюси: "Food and staff were great"
Мінуси: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"
Плюси: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Мінуси: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Плюси: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Мінуси: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Мінуси: "seats on Jet air flight are very uncomfortable"
Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Мінуси: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Плюси: "Overall, good flight"
Мінуси: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Плюси: "Good aircraft, good service, on time, eventless"
Мінуси: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Мінуси: "Delay in take off 45 min!!!!"
Мінуси: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Мінуси: "Advertised October Pink products but did not have them for breast cancer support"
Плюси: "Spacious business class seats, excellent meals"
Мінуси: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Плюси: "I like the comfortable seats"
Мінуси: "Service lag a little"
Плюси: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Мінуси: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Плюси: "Flight was on time."
Мінуси: "In flight complimentary food and drink service could have been better."
Плюси: "Crew very professional"
Мінуси: "Boarding was a little confusing"
Плюси: "Staff were friendly and seats in business were super comfortable."
Плюси: "Crew great."
Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Плюси: "The airplane"
Мінуси: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Мінуси: "The fligh Washington delay more than a hour"
Плюси: "Food and entertainment was awesome"
Мінуси: "It's awfull to sleep. Very unconfortable."
Плюси: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Мінуси: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Мінуси: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Плюси: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Мінуси: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
Мінуси: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Плюси: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Мінуси: "Business class seats weren’t comfortable and too narrow no entertainment."
Плюси: "Their evacution video is interesting"
Мінуси: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Мінуси: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Мінуси: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Плюси: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Плюси: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Мінуси: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Мінуси: "They were unfreindly and rude."
Мінуси: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Плюси: "Standard on most parts with pleasant staff"
Мінуси: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."
Плюси: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Плюси: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Мінуси: "See above and the food was disgusting"
Плюси: "I would like to come on time each trip because I got two late time before with airfrance"
Плюси: "Speed, courtesy of the flight attendants"
Мінуси: "Landing was a bit rough, understandable due to the weather."
Плюси: "Staff was nice"
Мінуси: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Плюси: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Мінуси: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Мінуси: "The air France flight was overbooked and we had been in standby until the last minute"
Мінуси: "Air France lost my luggage and they can't find it in the computer system."
Плюси: "No delays, service with a smile"
Мінуси: "Nothing to report."
Плюси: "All crew I interacted with was great, friendly, and helpful."
Мінуси: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Плюси: "Nice Flight Attendants Good Food"
Мінуси: "Flight was delayed by 1.5 hours"
Мінуси: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Плюси: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Мінуси: "There is nothing I did not like."
Плюси: "The flight was good overall. Friendly crew good attention."
Мінуси: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Плюси: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
Плюси: "I like the service of AF"
Мінуси: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Плюси: "It was a fine flight"
Мінуси: "no specific feedback"
Авіакомпанії, які здійснюють рейси з Марселя, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Марселя
Захисна маска на борту є обов'язковою. Маски на рейсах з Марселя надаються
Дотримання безпечної відстані
Місця по центру на рейсах з Марселя забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Марселя
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Марселя із гнучкими умовами