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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах за маршрутом Лондон Гатвік – Львів
|листопад||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 25%.|
|березень||Найпопулярніший час для перельоту – ціни у середньому вищі на 22%.|
Середня ціна (в обидва боки)
|₴5 189||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴3 832||або менше|
Вигідна ціна (в один бік)
|₴2 468||або менше|
Більшості мандрівників, місце вильоту яких – Лондон Гатвік, а місце призначення – Львів, потрібен негативний тест на COVID-19 або вони зобов'язані ізолюватися.
Львів: більше про обмеження для мандрівників
Мандрівники, місце вильоту яких – Лондон Гатвік, а місце призначення – Львів, не зобов'язані ізолюватися після в'їзду.
Мандрівники, місце вильоту яких – Лондон Гатвік, а місце призначення – Львів, повинні надати негативний ПЛР-тест (NAAT), отриманий за 72 години перед в'їздом.
Львів: поточні правила для вакцинованих мандрівниківбільшості мандрівників, місце вильоту яких – Лондон Гатвік, а місце призначення – Львів, в'їзд дозволений, але негативний тест на COVID все ще може вимагатися.
Маски:Вимагаються у публічних місцях, закритих приміщеннях і громадському транспорті.
Ресторани:В'їзд з обмеженнями
Бари:В'їзд з обмеженнями
У базі KAYAK немає прямих рейсів за цим маршрутом. Тривалість найкоротшого рейсу з пересадками — 7 год. 40 хв..
Найдешевші за останні 3 дні квитки в один бік було знайдено на Декілька авіакомпаній (₴1 576) та Ukraine International Airlines (₴2 458), а найвигідніші ціни на переліт туди й назад – на Декілька авіакомпаній (₴3 847) та Ukraine International Airlines (₴4 675).
Найвигідніший день тижня для купівлі квитків Лондон Гатвік – Львів — це четвер, а найдорожчий — вівторок. Для перельотів з м. Львів назад до м.Лондон Гатвік найдешевше можна знайти пропозиції з вильотом у четвер, а найдорожче — з вильотом у неділя.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки за маршрутом Лондон Гатвік – Львів, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки за маршрутом Лондон Гатвік – Львів протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто за напрямком Лондон Гатвік ви полетите рейсом однієї авіакомпанії, а назад за напрямком Львів — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки за маршрутом Лондон Гатвік – Львів за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "The crew and the seat !"
Мінуси: "The food because of coronavirus the service was scaled back"
Плюси: "Comfortable seat."
Мінуси: "Crew seemed to be having an off day. Not as organized and we’re rushed."
Плюси: "Efficient and on time."
Мінуси: "All fine."
Плюси: "Yes everything was perfect"
Мінуси: "Everything including food was excellent"
Плюси: "Food is not bad"
Мінуси: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Плюси: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
Плюси: "check in..Gatwick S."
Мінуси: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Плюси: "The way that crew made the comfortable light by asking everybody seating near windows to close the sheets so the passengers can rest! Thank for that"
Мінуси: "Nothing comes up to my mind"
Плюси: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Плюси: "Good crew. Clean"
Мінуси: "A little late"
Плюси: "Entertainment options good"
Плюси: "Largely pain free experience"
Мінуси: "The food"
Плюси: "Crew was very helpful & friendly. Cabin was well pressurized."
Плюси: "Flight cancelled on whim of pilot due to a single faulty toilet."
Плюси: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Мінуси: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Плюси: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Мінуси: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
Мінуси: "I could not use my ticket I was trying to extension date but customer services terrible"
Плюси: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Мінуси: "The leg room was a bit limited on long flight."
Мінуси: "Everything I enjoy flying with turkey airlines"
Мінуси: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"
Плюси: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"
Плюси: "It went all ok except the space between rows"
Мінуси: "Slow service by crew and space between seats"
Плюси: "Efficient and pleasant. Affordable and most importantly very clean!"
Мінуси: "Old style lie flat (but not horizontal) seats"
Мінуси: "Not enough movie varities."
Плюси: "Arriving safely"
Мінуси: "Seats horrible, food not eatable, poor service"
Плюси: "Comfort, food, staff, everything"
Мінуси: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Плюси: "Crew was very helpful and everything was good"
Мінуси: "Lost my baby stroller and didn't found when arrived"
Плюси: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Мінуси: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."
Плюси: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Мінуси: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Плюси: "Some of the movies, part of the food"
Мінуси: "Part of the food"
Мінуси: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."
Плюси: "On board cabin crew service"
Мінуси: "Chaotic boarding with no preference or acknowledgement of business class or premium level passengers."
Мінуси: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Плюси: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
Плюси: "The entertainment choice and availability of USB port for charging was excellent."
Мінуси: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Плюси: "Other than the late departure, everything else was excellent."
Мінуси: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"
Плюси: "surpassed our expectation"
Плюси: "great company."
Плюси: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Плюси: "Clean, orginzed, professional pilots"
Мінуси: "Too hot, few meal options"
Плюси: "Food was fantastic. There were no delays. Very enjoyable."
Плюси: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."
Плюси: "Food was wonderful, technology helped the flight "fly by", and the plane was comfortable."
Мінуси: "Boarding was different in every city we stopped in - mainly due to other countries' airports and regulations. I believe this was not a problem due to the airline, but boarding groups weren't always adhered to."
Плюси: "Very friendly"
Плюси: "Not much to say here. It was a short flight, and it went smoothly."
Мінуси: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."
Плюси: "All was super!"
Мінуси: "All was great!"
Плюси: "Clean and neat aircraft with nice crew"
Мінуси: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"
Мінуси: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."
Плюси: "The crew, plane and airport was great!"
Мінуси: "Part of our luggage was disassembled and not delivered to the final destination."
Мінуси: "The crew might be greeting passengers onboarding."
Плюси: "We made it safely to our destination."
Мінуси: "There was no WiFi. Comfier seats or at least a pillow and blanket."
Мінуси: "Sēdvieta neērta un nepiemērota gulēšanai."
Мінуси: "Nothing in time"
Мінуси: "One Toilet for a full plane with 150 passengers...."
Мінуси: "At least a complimentary glass of water or juice in Economy."
Плюси: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Мінуси: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."
Мінуси: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"
Плюси: "The airplane was brand new. The crew was very friendly"
Мінуси: "no food or water in economy - for a 5 hour flight."
Плюси: "Food offered on flight even though short trip"
Мінуси: "Was delayed so being on time"
Плюси: "flight crew was amazing."
Мінуси: "Boarding was poorly handled by airport staff"
Мінуси: "Announcement At the airport and the plane needs speak English more clearly. Thanks!"
Мінуси: "Baggage was broken and two items inside also broken. Was overcharged for baggage."
Плюси: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Мінуси: "Flight was delayed"
Плюси: "Helpful crew"
Плюси: "Efficient boarding and disembarking."
Мінуси: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"
Плюси: "Absolutely nothing"
Мінуси: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."
Плюси: "Short, convenient, direct, value for money."
Мінуси: "Not comfortable, small plane."
Плюси: "staff were polite, helpful, and efficient"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"
Плюси: "Short flight"
Мінуси: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Плюси: "Newer plane."
Мінуси: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Мінуси: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"
Плюси: "Quick boarding, pleasant crew"
Мінуси: "Small propeller plane with very limited room, no in-flight service,"
Плюси: "They waited for transit passengers Were helpful"
Плюси: "Nice new propeller plane on time"
Мінуси: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Плюси: "Nice crew"
Мінуси: "Please give out water for free"
Мінуси: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."
Мінуси: "Charging 30 Euros to check in at the airport is lunacy."
Плюси: "On time boarding and departure. Clean plane and friendly staff."
Мінуси: "Nothing, all was good."
Мінуси: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."
Плюси: "The helpful ground person at check-in."
Мінуси: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"
Мінуси: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Мінуси: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."
Плюси: "Enough said"
Мінуси: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"
Плюси: "Food was good, flight was on time, boarding quick"
Мінуси: "Aircraft was incredibly dirty."
Плюси: "I was surprised by the professionalism of air Baltic employees. They dressed well."
Плюси: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Мінуси: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."
Плюси: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Мінуси: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."
Плюси: "Friendly crew, tons of meal options, good price."
Мінуси: "Checked in luggage is only 20kg, there's no entertainment in flight."
Плюси: "The crew was super friendly."
Мінуси: "The seat comfort could be better. Just too tight."
Плюси: "Ground staff (check-in) not the happiest or most welcoming."
Мінуси: "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."
Плюси: "Crew great and aircraft was good"
Мінуси: "A little more space in sits"
Мінуси: "Non losing my baggage"
Плюси: "1. My luggage did not arrive and in the best case scenario will make 2 days later. They told me on this connection it was a normal occurance. 2. The plane was extremely old."
Мінуси: "Get a newer plane, make sure luggage arrives on time."
Мінуси: "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"
Плюси: "The baggage reclaim was the fastest I've ever had in all my years of flying."
Мінуси: "Their English is slurred, garbled, and I could hardly understand any in-flight announcements. Also, there is nothing for free on the flight except one small cup of water ."
Мінуси: "I missed this flight, because my previous flight was delayed"
Плюси: "Flight was fine. No complaints there."
Мінуси: "I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in."
Плюси: "Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times."
Мінуси: "It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline."
Плюси: "If company requires to check online otherwise passengers have to pay because they could not- it should be written big letters in front of purchase before customers pays for tickets!"
Мінуси: "I should not pay extra for free seats because I did not check in online! That’s personal- people who want do it !! People who doesn’t and came on time for there checking in into flight should not pay fees because they did not check on line!! That’s unheard off!!"
Мінуси: "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"
Мінуси: "Delayed, caused me to miss my connection flight. Had to stay in the airport for hours. They told me I had to wait 2 days for the next plane, so I paid for bus to drive 6 hours"
Плюси: "good plane, good value for money"
Мінуси: "service was slow due to many transactions. would be better if the water were provided in parallel and more quickly than the for-pay service"
Плюси: "Airplane seat space"
Мінуси: "Boarding was under the rain, no one offered any umbrellas, we all stood under the rain on the stairs to a airplain, ground team was like, they really didn't what to be there..not fun boarding overall"
Мінуси: "Website does not work for checkin on phones"
Мінуси: "Staff is unreasonable. Planes are old and outdated."
Плюси: "Nothing really stood our for me, but the crew members were kind enough. They were present to answer any questions when necessary. Clear instructions."
Мінуси: "Everything was fine. Wish there were more free food options instead of just water."
Плюси: "Staff were very helpful"
Мінуси: "Assistance was booked but not very helpful"
Плюси: "We were given two free meals that tasted great. The crew on board were fine."
Мінуси: "An issue occurred prior to taking off and the plane had to be evacuated. The flight was already delayed to leave but this event added an extra 30+ mins. Of course there's protocol to follow but the crew at JFK looked very confused, like they didn't know how what to do next. It was like watching chickens run around with their heads cut off. The seating was very crowded/tight. And the seats recline too much. The person in front of me took full advantage and I barely had any space left after they reclined. There were movies playing on the screen but the subtitles were in Chinese, when majority of the passengers were American or Eastern European."
Мінуси: "2 hours delay"
Плюси: "The staff on the ground at JFK and the flight attendants were nice. Food was good."
Мінуси: "Flight was cancelled until the next morning. Had to sleep in JFK. Caused me to miss my connection in Kiev and the staff on the ground at Kiev for not helpful telling me that they had no more flights to my final destination for 2 days even though it was there cancellation that caused me to miss my connection. the airline only had one Customer Service person for the entire plane which cause the line of 50 plus people. You were unable to get a voucher for an overnight hotel unless you are willing to stand in that line at 2 a.m. Ultimately, I had a cab got my own hotel and paid for another flight on another airline to get to my Final Destination the next day. I would consider Ukraine air in middle of the road airline with a customer service if things go wrong to be quite poor."
Мінуси: "Boarding pass extra charges made the tekits cost more than other's"
Плюси: "Direct flight"
Мінуси: "I was booking a regular flight however, i was charged extra 50€ for one peice"
Мінуси: "UIA doesnt offer any in flight entertainment on this and other international flights that I have flown with them..."
Плюси: "Plane is ok"
Мінуси: "Delay 2 hrs"
Плюси: "The plane was in great condition, the crew was extremely nice"
Мінуси: "The boarding was terrible, small area to pack all people waiting for the bus, the bus was overfilled, too."
Плюси: "Nothing I liked honestly speaking"
Мінуси: "My family and I were treated badly at check in, refused to weigh my luggage, sent us off to another area to weigh things , then when we came back to the counter, working with different clerk he shouted over everyone head and shouting telling her be careful they have over weight , that was bad behavior and not professional, I asked for the supervisor and I waited for 30 min and no one showed up and I requested his name the Indian man to report him then he disappeared and no one helped me and I almost missed my flight and barely made it, I would never fly on this flight and I don't recommend anyone to use it , flight attendance are not qualified and poorly speak English"
Мінуси: "Failure to inform clients about cancelations Unacceptable"
Плюси: "Only the fact that it got me from point A to point B, and was cheap."
Мінуси: "About an hour long line to check in, due to their only having a couple of counters open to check in a huge, and completely full, international flight. On both departure and return trips, flights were delayed. On our departure, this led to us not being allowed to go to our connecting flight (even though there was some time remaining and we had only carry-on luggage, but they didn't seem to understand that), and on our return we nearly missed our connecting flight, except for the fact that it, too, was delayed. On one fairly long flight, no refreshments were offered except for purchase, but there was no menu or price list provided, and the service took a very long time. The weight limit for carry-on baggage was different (less) for the return than for the departure. And so on. UIA simply doesn't seem to have its act together. Also, for our own case, our flights took longer than necessary due to UIA having to fly *around* Russia, rather than take a correct route that would go *over* Russia. While I'm sure they can't help this, it is a factor worth considering depending on your route. Overall, I can't recommend UIA. In the future, I will be taking other airlines even if it means spending a significant amount more."
Плюси: "I must say that the boarding process was excellent and the landing was perfect; good job captain!"
Мінуси: "Service was horrible. I asked about a beer and the flight attendant said "international, 4Euros, Ukrainian 2Euro..." He turned his back on me saying "only water free..." I felt like since I was a foreigner, he didn't really want to talk to me. Hard to believe, racism exists here, but it is a reality. I guess that, at least the other flight attendant said, "welcome and goodbye", other than that, worst service ever."
Плюси: "The crew members are always nice and helpful (on every flight). Very professional."
Мінуси: "The plane from Astana to Kiev was small, cramped. I am 178cm tall and my knees could barely fit between the seats. Also, the bathrooms on that flight were not clean- they smelled terrible. Temperature- it was too hot on the plane."
Мінуси: "Flight attendant should smile and must be educated to say thank you and when giving the change to speak with costumer not to put on table !!"
Плюси: "Staff and flight quality"
Мінуси: "Very hot in the plane and relatively limited space"
Плюси: "The sit was realy small . No entertament . Simple plain. Since it was less than 3 hours flight . Ok."
Мінуси: "Flight was delayed by 45 minutes with no explanation provided."
Плюси: "The crew was okay"
Мінуси: "In the check in the attendant humiliated me in front of all passengers. This is because he was not willing to allow me to go with hand luggage because the weight was 7.4 kg and not 7 kg. When I tried to moved stuff to the computer bag he refused."
Мінуси: "They lost my baggage!!!"
Плюси: "The staff was very pleased and professional"
Мінуси: "Boarding and the food on the board and at the airport"
Плюси: "Not much really."
Мінуси: "In general, UIA does not understand much about customer service. No one likes to check bags because they don't trust the airline so this means the overhead compartments are packed so full people are stuffing bags under seats. In general, I try avoid this airline when I can but alas it's hard as I come to Ukraine often. I always have such trouble checking in online that I end up in a middle seat so all around I am always sort of dreading my connection on this airline."
Мінуси: "My fiancée flew Ukrainian air and got sick from the food they fed her. They gave her menthol to smell so she wouldn't be nauseous, but we had hoped there would be some pulls of something she could take to help her feel better."
Плюси: "staff on the plane very pleasant"
Мінуси: "1.) a money charge on the plane for everything but water. 2.) no concern at the check-in, or at the gate for my request for change of seat. Only staff on plane had any concern. I asked for a comment card, no one at the gate or on the plane had any idea what that was. Comments about the plane experience is written on what is called the "list" I filled one out. 3.) a charge for baggage under the plane, which was not well explained on the web site, where electronic ticket was bought. I had to go to another office place to pay extra for one bag to go under the plane. Apparently, other people have the same problem. 4.) the check in person was very restrictive of the weight of my carry on, like 7 kilos. I had to take things out of carry on and put into the bag that I had to pay for to put under the plane. It should be inclusive, or price shown with or without under the plane bag. The bag empty weighs almost 5 kilos, should be at least 10 kilos. 5.) much improvement is suggested, but not enough other choices."
Плюси: "flight was ok good value for money"
Мінуси: "while delays are expected, the professional thing to do was inform the passengers, rather than let them figure it out by themselves."
Плюси: "Offer shelter and food during the delay. T"
Мінуси: "Delayed flight.After boarding hold passenger on a plane for around 2 hours before departure."
Плюси: "Check in was a snap. Bags arrived just as I got to baggage claim."
Мінуси: "Flight was delayed 45 minutes. Cuing is not a strong point for Ukrainians."
Мінуси: "They have lost my baggage"
Плюси: "Even though I only speak English I was able to find my way around."
Мінуси: "Terrible burned luggage"
Мінуси: "Ground crew burned my luggage"
Плюси: "2 boxes"
Авіакомпанії, які здійснюють рейси за маршрутом Лондон Гатвік – Львів, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
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Гнучкі умови скасування
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