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Топ-5 авіакомпаній, які літають з Києва до Росії

Оцінка на основі відгуків користувачів KAYAK

8,0
SWISS
Кількість відгуків: 9 057
8,2
Посадка
7,8
Комфорт
8,6
Екіпаж
7,7
Розваги
7,9
Харчування
Відгуки про авіакомпанію

Плюси: "Wasn't awake, can't say"
Мінуси: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"

Плюси: "The meals were awesome, flight great!"

Плюси: "Flight attendants are friendly and helpful."

Плюси: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Мінуси: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Плюси: "Seats super comfy"

Мінуси: "Seats are tiny and uncomfortable!"

Плюси: "They had many snacks and meals. Staff was very friendly."
Мінуси: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Мінуси: "Having no entertainment in the flight"

Плюси: "Flight share with another airline so we couldn’t book our seats in advance."
Мінуси: "Space is cramped. Very professional and courteous crew."

Плюси: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"

Плюси: "great flight"

Плюси: "Very attentive staff, good food and drinks."
Мінуси: "We paid for upgraded seats that were still very tight."

Плюси: "Great customer service, the crew was professional and courteous."

Плюси: "i liked the food and the crew. they were nice."
Мінуси: "the flight was good. nothing to not like."

Плюси: "Fast boarding and deplaning."
Мінуси: "Not clear seat bookings cost $35. I was assigned the last row. Extra short width, pitch, couldn't fully recline (A340-300) Terrible food. Super old, tired plane. Crappy in-flight entertainment with non-intuitive controls. Poor air conditioning. I felt like I was stuffed in a cage for 7 hours. Way worse than United domestic."

Плюси: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."

Плюси: "Everything"
Мінуси: "That it wasn’t a flight to denver"

Плюси: "Class staff"
Мінуси: "Bit of a delay"

Плюси: "Very Pleasant Staff!"

Плюси: "I was flying business class so staff, food, etc was excellent"
Мінуси: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"

Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."

Плюси: "Generally Swiss air was good"
Мінуси: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Мінуси: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."

Мінуси: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Плюси: "Nice experience."
Мінуси: "Seats are not so comfortable. Crew is nice, but not too nice"

Плюси: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Плюси: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Мінуси: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Плюси: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Мінуси: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."

Плюси: "Leg room"
Мінуси: "No entertainment"

Плюси: "It was a good short flight, with good service"

Плюси: "The staff was excellent and friendly"
Мінуси: "I didn't enjoy the food"

Плюси: "See below"
Мінуси: "We got to Rome airport 4 hours before to not miss flight! They booked us with 45 min to connect in Zurich. Then flight from Rome kept getting delayed with no explanations. We got to Zurich with 30 minutes to go. We literally ran to get to gate E. We got no help from Swiss employees and got to our gate with 10 min before flight. They said gate was closed. Went to transfer desk, next flight was next day at 1 pm. Missed very important meeting at work that I had planned around for months. Very upset and disappointed. Felt they could have helped us a lot more and got us on our flight."

Мінуси: "Very rough landing. They dropped plane 5 or 6 times minutes before landing almost puked my guts out"

Плюси: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Плюси: "Everything!! This airline is a huge breath of fresh (old?) air. It reminded me of how air travel used to be. No baggage charge - we only checked one bag. There was plenty of great food and drink - alcoholic drinks were free. We will definitely look to use SwissAir whenever possible."

Плюси: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Плюси: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Мінуси: "gate number on ticket was different from where plane left from. Almost missed my flight."

Плюси: "Flight attendants were polite and very nice."
Мінуси: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Плюси: "The crew was very nice, I felt bad for them as people were constantly complaining."
Мінуси: "The tv's did not work, was extremely disappointing."

Плюси: "Everything"

Плюси: "Boarding and staff okay"
Мінуси: "Terrible plane ; no room , the most miserable flight we have ever been on"

Плюси: "We were very pleased with our flight on Swiss Air."

Мінуси: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."

Плюси: "Very positive opinion about the flight."
Мінуси: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."

Плюси: "Beautiful new jumbo jet"
Мінуси: "Changed plane and seats so boarding was delayed"

Плюси: "Good service... Quick boarding"
Мінуси: "Older plane, seats too narrow and short for 11hr flight. Bathrooms are TINY even by airline standards. Entertainment system has lots of choices but screens are low quality."

Плюси: "Great entertainment center. Complimentary alcohol and snacks. All this masks the torture of sitting in a way -too-small seat for 11 hours plus."

Плюси: "Nice and friendly staff, good food and free wine"
Мінуси: "Everything was great!"

Мінуси: "excellent food and hospitality"

"Ridiculous unnecessary "extra security" checks at the gate before boarding. With mostly everyone vaccinated and everyone tested, requirement to keep the face covering on between taking the bites seemed a little excessive. Seat assignment - flying with my daughter were assigned seats at opposite sides of the plane, when asked for change was told that there were no 2 seats available together which proved to be not true when after boarding was complete."

Плюси: "Crew could have been a little more friendly. Seating was great"
Мінуси: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Плюси: "Crew was wonderful. Food and drinks was good."
Мінуси: "More movies in Russian language, or with English subtitles"

Плюси: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Мінуси: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Плюси: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Мінуси: "Paying more attention to bags transportation between plains"

Мінуси: "Супер"

Мінуси: "Thanks Lufthansa for amazing service!"

Плюси: "Everything about the flight was perfect."
Мінуси: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"

Плюси: "Crew! They super attentive"
Мінуси: "A bit more legroom and seat size."

Мінуси: "Food need be much better"

Плюси: "Leg room, comfortable seats, staff great"
Мінуси: "Nothing"

Плюси: "Very friendly and professional crew"
Мінуси: "Outdated entertainment system on the plane"

Плюси: "Everything was dood"
Мінуси: "No complains"

Плюси: "Decent food."
Мінуси: "No onboard entertainment."

Плюси: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Мінуси: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."

Мінуси: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Плюси: "Nothing. It was ok at best which is fine on a good day."
Мінуси: "Flight out was late due to the bus being late picking up the crew. We had to run for our connections. On the way back we were delayed again , leaving 20 minutes to make our connection. Security at Frankfurt was so poor. Of the potential number of lines available, there were only two operating despite the number of passengers, most of whom were late for their connections. It took us over 30 minutes to get through. Luckily the connecting flight was delayed over an hour."

Мінуси: ":)"

Плюси: "The price was fair and updated information on flights were sent to my phone."

Плюси: "Everything was good! I didn’t have any problems with that flight!!!"

Плюси: "Every thing"
Мінуси: "Nothing"

Плюси: "Nice service. Fast boarding. Smooth fly. Many thanks"
Мінуси: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Плюси: "Everything"

Мінуси: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Плюси: "Fast boarding, friendly crew"

Плюси: "Everything"

Плюси: "Everything!! Flight was great!!"

Плюси: "Ewerything"

Мінуси: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."

Мінуси: "The seats were uncomfortable."

Плюси: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."

Мінуси: "We were late, had to run through the airport just to catch our next flight"

Плюси: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"

Плюси: "Excellent"

Мінуси: "There is not entertainment and seats not that comfortable"

Плюси: "Service"

Плюси: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Плюси: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Мінуси: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."

Мінуси: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."

Плюси: "Nice crew and dinner."
Мінуси: "Luggage didn't make the flight."

Плюси: "The attention to detail was fantastic. The flight attendants took such good care of everyone without preference or prejudice"

Плюси: "0"
Мінуси: "Had to pay to check in one nag"

Плюси: "as usual flight itself was okay"
Мінуси: "the flight was delayed by 50 min reason was because the flight crew was stuck in a traffic jam from kiev city centre to airport by 1h. the flight crew stayed overnight in Kiev city centre which is 30-40 min drive away from city centre and had time to own accord to have a walk around the city centre in the morning. So I wonder why the crew cannot travel earlier to airport taking into account potential traffic jams. Knowingly I trvaelled to the airport about 2.5h before departure and made it perfectly on time to the airport, even though working in the morning, whereas the crew couldnt make it. maybe Lufthansa should change their crew hotel policy in particular for towns with notorious traffic jams like Kiev.."

Плюси: "Friendly crew"
Мінуси: "McDonald's type food. I couldn't eat it at all. TV screen with very slow response, almost impossible to use. Very frustrating on a long flight."

Плюси: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Мінуси: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."

Плюси: "Everything was pretty good. Except for the seats."
Мінуси: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Плюси: "Nice plane"
Мінуси: "Baggage claim was extremely slow the ruturn to dulles"

Плюси: "on time departure"
Мінуси: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Мінуси: "Kosher snacks were missing.."

Плюси: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Мінуси: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Плюси: "The plane condition."
Мінуси: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Плюси: "I liked how generous they were with food and drinks"
Мінуси: "Free WiFi could have made the flight a lot better"

Плюси: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Плюси: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Мінуси: "Nothing"

Плюси: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Мінуси: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Мінуси: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Плюси: "Great atmosphere, crew was excellent!"
Мінуси: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Плюси: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Мінуси: "Move the drapes a few more inches back."

Плюси: "The crew."
Мінуси: "The time between flights."

Мінуси: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Плюси: "KLM STAFF WERE VERY PROFESSIONAL"
Мінуси: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Мінуси: "Everything was OK"

Плюси: "The crew were excellent and seats were comfy."
Мінуси: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Плюси: "Great airline"

Плюси: "Newer plane, crew was amazing, seats were adjustable"

Плюси: "Crew was nice and pleasant"
Мінуси: "Flight very late"

Плюси: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Мінуси: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Плюси: "Food and service"
Мінуси: "Working wifi would be good. Better A/C. More comfortable seats"

Мінуси: "Entertainment"

Плюси: "Good for both."
Мінуси: "Bigger seats."

Мінуси: "Delays, took my hand luggage into the hold,"

Плюси: "Everything was smooth and effortless."
Мінуси: "Can’t think of anything."

Плюси: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Мінуси: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Плюси: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Мінуси: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Мінуси: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Плюси: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Плюси: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Мінуси: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Мінуси: "Turn the lights on early making it hard to sleep"

Плюси: "Nice crew pilot food and beverage"
Мінуси: "No wifi"

Мінуси: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Плюси: "Face recognition was amazing"
Мінуси: "Too hot on plane"

Мінуси: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Плюси: "The seats seemed to have more space on this plane which was nice."
Мінуси: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Плюси: "The entertainment options were good."

Плюси: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Плюси: "Fabulous trip with friendly, helpful staff"
Мінуси: "Nothing"

Плюси: "Everything"
Мінуси: "Nothing"

Мінуси: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Мінуси: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Мінуси: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Мінуси: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Плюси: "Great food"
Мінуси: "Sears we're toooo small"

Плюси: "Price"
Мінуси: "Klm flight has very congested seating Getting information about eticket was pain"

Плюси: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Мінуси: "Nothing. This is filler text to meet the min. characters."

Плюси: "Plane service"
Мінуси: "1h30min delay at airport"

Плюси: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Плюси: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Мінуси: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Плюси: "Flight was quick, professional, friendly."

Плюси: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

"Every thing was just perfect."

"There were about 12 kids in a business class that we’re just running around screaming yelling play crying could not relax dog barking it was not pleasant at all"

"No entertainment at all but all other is good."

Мінуси: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."

Плюси: "Smooth flight"
Мінуси: "Food"

Плюси: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Плюси: "Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding."

Плюси: "Friendly crew."
Мінуси: "Not being delayed :)"

Плюси: "Nothing."
Мінуси: "Punctuality. My flight was delayed over 1.5 hour."

Плюси: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Мінуси: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Плюси: "The plain was clean and crew was a friendly."
Мінуси: "Temperature in plain and airport was too hot"

Мінуси: "Headphones sound had a static noise. Also flight was delayed."

Мінуси: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Плюси: "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Мінуси: "Flight departed an hour late."

Мінуси: "No recharger for mobile in the plane."

Мінуси: "Less people on the plane"

Плюси: "Plane was clean"
Мінуси: "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"

Плюси: "The crew was friendly but it was obvious they were poorly trained."
Мінуси: "Everything needs improvement for this airline to measure up to western European standards. I will avoid them as much as possible fro now on."

Плюси: "New airplanes"

Плюси: "Crew has improved significantly over the last few years, actually pleasant compared to the horrible attitudes they had years ago. Seat was OK, good leg room on the 798-9."

Плюси: "Crew, boarding."
Мінуси: "Comfort, food, delays. Second leg had a 1 hour delay in boarding and once in the plane there was 2 hour+ delay to take off. Spent about 6 hours in a plane for a 3 hour flight. Only coffee and water were available free of charge. Sodad, juices and food has to be purchased."

Плюси: "Late, dirty plane no coffee or tea"
Мінуси: "Over an hour late"

Плюси: "Crew"
Мінуси: "Delays"

Мінуси: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Плюси: "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."

Плюси: "The crew were ok"
Мінуси: "Delays and bag checkin policy."

Плюси: "LOT does great with boarding, food, and entertainment. The food is very tasty and plentiful. The boarding process is smooth and the people are very nice. And the selection of movies and TV is very broad, and the equipment works well."
Мінуси: "The crew on the plane are short with passengers and don't seem to go out of their way to make passengers comfortable. This lack of effort stands out very much in the background of super-uncomfortable seats on Dreamliners. There is relatively much less space available for passengers between rows and between seats themselves. It makes long flights exceptionally painful, especially for people who are not extra small or young. I have gotten to the point that I choose to fly different airlines even if that means a bit more money and an extra stop because I cannot handle 8 or 9 hours on the Dreamliners, especially when the flights are full."

Плюси: "The flight was on time and the crew was great"
Мінуси: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Плюси: "crew was very good and friendly"
Мінуси: "vegetarian meal contained no protein"

Мінуси: "Terrible never recommend to anyone"

Плюси: "Flight was smooth with no problems."
Мінуси: "No entertainment system."

Плюси: "Nice service."
Мінуси: "No problems."

Мінуси: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Мінуси: "Flight was late almost two hours."

Плюси: "I like comfort in business class. Choice of food and wine was good too."
Мінуси: "Entertainment movies were a bit aged."

Плюси: "Plain"

Плюси: "I liked having a backpack."
Мінуси: "My backpack went missing and I have not received any word as to where it is. I am very upset about this, and I will be calling the airline as soon as I return to the United States. I was guaranteed that my backpack would be sent to Warsaw and it was lost in transit. I am extremely angry about this."

Плюси: "Seats were comfortable and the food wasn't terrible"
Мінуси: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"

Мінуси: "Expect flying without delay"

Плюси: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Мінуси: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."

Плюси: "Spacious leg room"
Мінуси: "No head support & no back tilting of seats"

Мінуси: "Same as above."

Плюси: "THANKS FOR THE PRINCE POLO!"

Плюси: "My screen froze and crew reset it. Very friendly and professional crew. Best airline food ever!"

Мінуси: "Service"

Плюси: "The flight is very short"

Плюси: "Crew."

Плюси: "Thought the food was airplane-great and the cabin was super clean. The windows had a nice blue-polarized dimming feature."
Мінуси: "Entertainment was mediocre. Onboard announcements seemed overly frequent and used maybe twice as many words as needed — multiply that by each announcement repeated in two to three languages, and it made for a tedious process compared with other international flights/airlines. Fewer free snacks on offer compared with other international flights/airlines as well."

Плюси: "Not much"
Мінуси: "Lost my luggage"

Плюси: "Nice crew"
Мінуси: "Lost my luggage"

Плюси: "Smooth flight. Perfect service."

Плюси: "All was super!"
Мінуси: "All was great!"

Мінуси: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

Плюси: "We made it safely to our destination."
Мінуси: "There was no WiFi. Comfier seats or at least a pillow and blanket."

Мінуси: "Being on time"

Плюси: "Arrival in time"
Мінуси: "Compartment for hand luggage was full, no space"

Мінуси: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Плюси: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Мінуси: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."

Мінуси: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

Плюси: "Very nice plane and we left on time and the flight was very smooth."

Плюси: "The airplane was brand new. The crew was very friendly"

Мінуси: "Announcement At the airport and the plane needs speak English more clearly. Thanks!"

Плюси: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Мінуси: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Плюси: "It was a fairly ordinary flight"
Мінуси: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Мінуси: "Ок"

Мінуси: "Short flight and unmemorable (that's a good thing)"

Плюси: "Tallin airport is beautiful"
Мінуси: "Lost luggage and indifferent assistance."

Мінуси: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."

Плюси: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Плюси: "Modern airplane"
Мінуси: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"

Мінуси: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Плюси: "Pleasant crew, efficient boarding, flight was on time"
Мінуси: "No in-flight service"

Плюси: "New planes"
Мінуси: "I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed."

Плюси: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Плюси: "We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends"

Мінуси: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Мінуси: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."

Плюси: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"

Мінуси: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"

Мінуси: "An extra fee is charged if you don't check-in online."

Мінуси: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."

Плюси: "The helpful ground person at check-in."
Мінуси: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"

Мінуси: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Мінуси: "No food or entertainment."

Плюси: "good"
Мінуси: "good"

Плюси: "good"
Мінуси: "good"

Мінуси: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"

Плюси: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Плюси: "Food was good, flight was on time, boarding quick"
Мінуси: "Aircraft was incredibly dirty."

Плюси: "Brand new aircraft Wider seats as normal Good selection of food"
Мінуси: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."

Плюси: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Мінуси: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Мінуси: "paying for water!"

Плюси: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
Мінуси: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."

Мінуси: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."

Плюси: "Very efficient, quick"

Мінуси: "Boarding tool a lot of time. We departed late"

Мінуси: "Riga to vilnius delayed 2 hours"

Мінуси: "Uncomfortable, cramped."

Плюси: "Boarding, comfort"
Мінуси: "SAS didn't let me check in my flight to final distinction, so I had a problem."

Докладніше про SWISS
Інформація щодо COVID-19

Заходи безпеки авіакомпаній, які здійснюють рейси з Києва до Росії

Авіакомпанії, які здійснюють рейси з Києва до Росії, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.

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Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Росії

Маски обов'язкові

Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Росії надаються

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Місця по центру на рейсі з Києва до Росії забронювати не можна

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Тестування на антитіла та симптоми на рейсах з Києва до Росії

Бронювання авіаквитків Київ – Росія недорого

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4/11
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1 пересадка
SWISS
7 год. 35 хв.
KBP - DME
10/11
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1 пересадка
SWISS
8 год. 10 хв.
DME - KBP
3/11
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1 пересадка
Декілька авіакомпаній
12 год. 00 хв.
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Декілька авіакомпаній
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DME - KBP
26/11
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29/11
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20/2
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SVO - KBP
2/11
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1 пересадка
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17 год. 35 хв.
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9/11
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4/11
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10/11
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2/11
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11/11
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2/11
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Декілька авіакомпаній
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Декілька авіакомпаній
12 год. 55 хв.
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33 год. 15 хв.
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31/1
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34 год. 55 хв.
DME - KBP
20/11
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1 пересадка
SWISS
8 год. 30 хв.
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27/11
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26 год. 10 хв.
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3/11
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12 год. 55 хв.
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26/11
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10 год. 50 хв.
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29/11
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20 год. 25 хв.
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6/11
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6 год. 50 хв.
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8/11
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17/1
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6 год. 55 хв.
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31/1
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1/11
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4 год. 30 хв.
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4/11
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11/11
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2/11
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13 год. 35 хв.
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9/11
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4/11
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25/12
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20/1
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25/11
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22/2
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22/11
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11 год. 55 хв.
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7/11
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18/11
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19/11
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1
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Економ
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Економ
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