Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Цюриха
Авіакомпанія SWISS не стягує зборів за внесення змін та скасування бронювання на рейси з Києва до Цюриха. Обов'язково перевірте точні умови надання послуг на сайті постачальника.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки з Києва до Цюриха, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до Цюриха з Києва протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до Цюриха ви полетите рейсом однієї авіакомпанії, а назад до Києва — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до Цюриха з Києва за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "Great crew & good complimentary food"
Мінуси: "More seat pitch"
Плюси: "Flight attendants are friendly and helpful."
Плюси: "Bombardier C Series. Most leg room and comfort of any plane"
Плюси: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Плюси: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."
Плюси: "It was a lovely easy flight, always lovely flying star alliance."
Мінуси: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Плюси: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Мінуси: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."
Плюси: "Crew was great"
Мінуси: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"
Мінуси: "Seats are tiny and uncomfortable!"
Плюси: "Everything was perfect."
Плюси: "A nice crew n my seat next to me was empty so I can sleep well..."
Мінуси: "Maybe give every passenger a bottle of water..."
Мінуси: "Food is bad"
Плюси: "Swiss quality, punctuality and reliability."
Мінуси: "No negatives."
Мінуси: "Having no entertainment in the flight"
Плюси: "Nice cabin, clean . Friendly crew"
Плюси: "great flight"
Плюси: "Great cabin crew!"
Мінуси: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."
Плюси: "Spacious Aircraft, nice business class, friendly crew, punctual flight"
Плюси: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Плюси: "Friendly Crew , modern and spacious aircraft B777"
Плюси: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Мінуси: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."
Плюси: "friendly ,respectful, helpful,informative"
Мінуси: "the very long layovers.i did not enjoy complications to find a place to rest between long flights."
Плюси: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Мінуси: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."
Плюси: "Good flight"
Плюси: "The planes are clean and relatively comfortable."
Мінуси: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"
Мінуси: "Delayed again"
Плюси: "After almost completely adapting to the spartan amenities of US domestic airlines, my recent SWISS flight had a too-good-to-be-true quality that rendered my travel companion and I giddy with delight. My dinner (one of three food services) consisted of chicken, potatoes, steamed broccoli, salad, a dinner roll with butter, gruyere, and a strawberry tart... included cream and sugar signaled an inevitable coffee service. This was accompanied by complimentary wine and sparkling water, and heavy-weight stainless cutlery. The seat reclination was good, and the in-flight entertainment was a cut above. Coming off many Frontier flights with pay-for-beverage service, no leg-room, and un-reclining seats, it was about as good as coach can get. I'm actually looking at SWISS routes first before I plan my next vacation."
Плюси: "choice of movies were very bad"
Плюси: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Мінуси: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."
Плюси: "Flight is conformable.. Crew was fine."
Мінуси: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."
Мінуси: "Staff not very friendly. Very small seat. Worn out plane."
Плюси: "It reminds me of school dinners"
Мінуси: "Bland, over cooked No thought into the presentation or flavour"
Плюси: "not enough room, everything hastily delivered"
Плюси: "good entertainment system, modern aircraft , friendly and competent crew"
Мінуси: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"
Плюси: "Overall good"
Плюси: "Smooth, on time flight"
Плюси: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Мінуси: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"
Плюси: "Great entertainment system"
Мінуси: "Leg room space was a bit restricted compared to what I am used to"
Плюси: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Мінуси: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
Мінуси: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."
Плюси: "Painless flight"
Мінуси: "No bottles of water for economy flyers"
Плюси: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"
Плюси: "Food was great."
Мінуси: "No USB. Entertainment was so-so."
Плюси: "Aircraft clean, staff friendly and efficient"
Мінуси: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"
Плюси: "Crew handled it well"
Мінуси: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Плюси: "Newer plane"
Мінуси: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"
Плюси: "The plane condition."
Мінуси: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Плюси: "Yes, Very good"
Мінуси: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Мінуси: "Allow business passenger to use front bathroom."
Мінуси: "Nothing. Flight was amazing"
Плюси: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Мінуси: "Nothing,just the seats. Cleanliness was perfect"
Мінуси: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Мінуси: "When its rain we shouldn’t walk to the air plain"
Мінуси: "Everything was OK"
Плюси: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Мінуси: "Not being to help on the ground in Copenhagen with delta issues"
Плюси: "Newer plane, crew was amazing, seats were adjustable"
Плюси: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Мінуси: "Food quality was not so good."
Плюси: "Crew was helpful and food was very good"
Мінуси: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Плюси: "The friendliness of the crew"
Мінуси: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Плюси: "The crew is really welcoming"
Мінуси: "The seats are too narrow and a bit too hard"
Плюси: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Плюси: "Everything was good except for the entertainment consul for one of our seats."
Мінуси: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Плюси: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Плюси: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Мінуси: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Плюси: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Мінуси: "tough to sit on a plane for 9.5 hours"
Мінуси: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Плюси: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Мінуси: "My suitcase didn't come with the airline."
Плюси: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Мінуси: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Мінуси: "Still waiting to board after missing this connection had to be booked on another airline"
Плюси: "The seats seemed to have more space on this plane which was nice."
Мінуси: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Мінуси: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Мінуси: "Flight departed 35 minutes late"
Плюси: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Плюси: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Плюси: "Wifi on Board"
Плюси: "The crew were hardworking, responsive, conscientious and friendly"
Мінуси: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Плюси: "Overall everything was ok."
Мінуси: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Мінуси: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Плюси: "Excellent very good"
Мінуси: "Everting so good ex"
Мінуси: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Плюси: "Cabin Crew was awesome."
Мінуси: "Entertainment System was not working and no Non-veg food option in flight."
Мінуси: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Плюси: "Good multi media access and content"
Плюси: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Мінуси: "Not much to comment on here."
Плюси: "Eveything is well arranged"
Плюси: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Мінуси: "The bags where damaged from the staff"
Плюси: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Мінуси: "The seats in economy were a little too small for a 12 hour flight"
Плюси: "Free wee cake."
Мінуси: "Nothing in particular."
Плюси: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Мінуси: "lack of meal options"
Плюси: "Special treat for King's Day Friendly crew"
Мінуси: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Плюси: "Overall very nice flight, even comes with free drink and snack"
Плюси: "Plane service"
Мінуси: "1h30min delay at airport"
Плюси: "Take off and landing"
Мінуси: "Layover time"
Плюси: "Nice crew"
Мінуси: "Not loose my luggage:)"
Мінуси: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Мінуси: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Мінуси: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Мінуси: "New variety of food"
Плюси: "Everything! The service was exceptional!"
Плюси: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Мінуси: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Плюси: "Crew was ok and servicial"
Мінуси: "Food and reception at door of boarding"
Плюси: "The whole crew is so kind"
Мінуси: "Delta made my whole first flying experience the best."
Плюси: "The crew was amazing and extremely helpful!"
Мінуси: "The food could have been better"
Плюси: "Food and wine. Entertainment."
Мінуси: "Sat closer to water closet. Maybe more air freshener in there."
Плюси: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Плюси: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Мінуси: "See above. Overall, very nice experience."
Плюси: "The cue lines per zone are the most brilliant idea!"
Мінуси: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Плюси: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Плюси: "The airplane"
Мінуси: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Мінуси: "It was great trip thank you Air France"
Мінуси: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Мінуси: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Мінуси: "Engine noise in the cabin is loud."
Мінуси: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Мінуси: "Tiny uncomfortable seats."
Плюси: "Food was good. Crew nice and professional."
Мінуси: "Landing was not so smooth."
Плюси: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Мінуси: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Плюси: "Boarding was on time"
Мінуси: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"
Плюси: "I like the service. They caring and give snacks, comfort and overall"
Мінуси: "None. I like everything"
Плюси: "Crew were pleasant most of the time"
Мінуси: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Плюси: "Flight attendant was very nice."
Мінуси: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Мінуси: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Мінуси: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Плюси: "Comfort, food and service are better than average."
Мінуси: "When stewardess opened overhead locker, something fell on my head."
Мінуси: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Мінуси: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Плюси: "Charmingly nice crew and involving captain"
Мінуси: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Плюси: "Nothing special"
Мінуси: "They start serving late the apperitif before taking off and take it back right after."
Плюси: "Smoothness of flight and service"
Мінуси: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Плюси: "it was cancelled so they got me on the next flight on Turkish"
Плюси: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Мінуси: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Плюси: "Efficient on and off Staff polite and helpful"
Плюси: "the Airline"
Мінуси: "The Airport, Security, Boarder control."
Плюси: "No delays, service with a smile"
Мінуси: "Nothing to report."
Плюси: "Friendly crew and exit row had nice legroom."
Мінуси: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Плюси: "Good seat near the front."
Мінуси: "Delayed arrival by 30 minutes."
Плюси: "I like service of AF"
Плюси: "Panamá airport is a disaster, unorganized and dirty"
Мінуси: "Panamá airport"
Плюси: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Мінуси: "Business class seats hard. Did not flatten out for sleep."
Плюси: "The crew was friendly."
Мінуси: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."
Мінуси: "The fly attendant can be nicer"
Мінуси: "Duty free choice onboard"
Плюси: "Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding."
Мінуси: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Плюси: "Seat was broken and did not recline. It was uncomfortable..."
Мінуси: "USB and power outlet were unable to charge my kindle.... what is the purpose of these if they dont work? Fix them please!"
Мінуси: "Aircraft was comfortable and crew worked above and beyond normal crews to ensure all passengers were happy."
Плюси: "Plane was comfy and staff was mostly real nice and attentive."
Мінуси: "Plane was late causing all kinds of commotion at the airport where to catch a transfer we were put on a bus for over 20min at 31deg weather with small kids. Not allowed to go to bathroom, it was terrible"
Плюси: "I liked that I wasn’t one of the people who had to sprint to my connection"
Мінуси: "Not way over booking all three of my flights. Each time the flights are asking people to change their plans for compensation."
Плюси: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Мінуси: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."
Мінуси: "They terrible, no one should flight with this shitty company. Never departure or arrive in time, if you have short connection you never gonna make it."
Плюси: "The seats and entertainment on the screen."
Мінуси: "2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag"
Плюси: "Cheap fair to Eastern Europe. Many new movies."
Мінуси: "Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O."
Мінуси: "More cofffe"
Мінуси: "1.5 Hrs Delay"
Мінуси: "Sound control on the entertainment console was a bit wonky. Nothing major, just enough to be annoying until I figured the details."
Мінуси: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Мінуси: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."
Мінуси: "All flights were delayed. Terrible service all around."
Мінуси: "They lost my laguage."
Мінуси: "Everything was good except for the temperature. The plane was too hot."
Плюси: "Comfortable seats"
Мінуси: "No TV monitors. 1-hour delay both trips."
Мінуси: "The sound of the plane’s engine was annoying"
Плюси: "Arrived on Time"
Плюси: "Great crew"
Плюси: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Мінуси: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."
Плюси: "The boarding process was efficient and the flight crew was very courteous."
Мінуси: "Not much room in Business Class."
Плюси: "The price was ok for last minute"
Мінуси: "Boarding was a mess no order by back and window seats first"
Мінуси: "Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight"
Плюси: "Helpful Crew"
Мінуси: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."
Плюси: "They were efficient though. So in this case I need to recognize and congratulate the crew they were there they delivered the service."
Мінуси: "Again same thing crew unfriendly not even the smallest smile."
Плюси: "It was on time and they did not loose our bags"
Мінуси: "After boarding we sat for 10 min before take off but arrived on time so all good"
Плюси: "nice clean aircraft"
Мінуси: "they did to run late and lost my bags on both occasions i flew with them."
Плюси: "Boarding from the lounge, Professional crew, was lucky not to have seated next to me, timely arrival, nice modern aircraft."
Мінуси: "The seat was very uncomfortable in comparison with other long haul flight seats, must be some ergonomic issue, I arrived more worn than usually when flying this route. The food was very low quality and wine or beer was only served for payment unlike on other airlines."
Плюси: "The staff were great. Very attentive and professional. I wasn't aware that you have to order a vegetarian meal in advance. When I told the gentleman that I needed a vegetarian meal he said there were none available but he did his best to accommodate me with putting together bits and pieces of other meals. He did manage to find a vegetarian meal for me for breakfast."
Мінуси: "I am a vegan. I thought they would have some vegetarian meals for dinner without me having to order them in advance. They should have more options than chicken or beef."
Мінуси: "the cabin was so hot!"
Плюси: "No delays nor complications"
Плюси: "Seats were comfortable and the food wasn't terrible"
Мінуси: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"
Мінуси: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Плюси: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Мінуси: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."
Плюси: "I took an international flight so we were on the new Dreamliner planes and they were very nice. The windows were huge and had a way of dimming so that it was dark in the plane without having to shut them completely. The seat spaces were fairly small but overall it was a very updated plane. I am a very picky eater but 3 of my 4 meals were delicious!! They mostly serve pasta with some sort of meat but I noticed that myself and I were licking our plates clean!"
Мінуси: "It was VERY obvious that the people that work for this company REALLY hate their jobs. When I checked in they were rude and threatened to take my computer because they told me I couldn't bring it into the US. When I got back home to customs they laughed and told me that that isn't true at all. In the flights the stewards and stewardess' never smiled, they hardly made eye contact and just seemed to absolutely hate life. At one point I was so hungry so I asked to purchase some pringles because that was something that advertised on the loud speaker. When I asked the flight attendant she made the biggest deal about it, laughed in my face and basically told me no. To be honest I am not sure if this sort of a attitude is something that is part of a different culture but I feel that if people are in the service industry that they should at least smile and respond with, "you're welcome" when someone says, "thank you". I will 100% not take this airline again due to the very rude people one board and horrible customer service."
Мінуси: "Flight was late to leave Warsaw, no apparent reason given."
Мінуси: "Flight late Seats uncomfortable"
Плюси: "Was ok"
Мінуси: "Lost my luggage"
Плюси: "I love flying on the Embraer jets. Very comfortable. Flight was punctual, crew were friendly and helpful. Cabin had a good atmosphere. Warsaw Airport is a great airport to transit through."
Мінуси: "The meal service is a bit inconvenient. First round, they sell food. Second round, they give out complementary drinks (tea, coffee, water, no juice or soft drink). Third round, they give out a complimentary snack. It takes ages (more than half way through the flight) for free snack to come around! I would rather eat my bar before getting my drink. If you could reverse the order I think it would work better. That is, give out the free snack, then the free drink, and then lastly sell drinks and snacks to those still hungry."
Плюси: "Wondefull flight crew."
Мінуси: "took off three hours late bad kosher food"
Плюси: "The crew members were very nice!"
Мінуси: "I had a very bad experience at the beginning of my journey on 11/18/2016 at Sheremet'evo airport in Moscow. I almost had a heart attack when Anna Aleksandrovna Esina (agent at registration counter #131) informed me that my ticket has been cancelled and she does not see me on the passenger list. I was in shock when I heard that and ready to cry as I was so anxious to get back home. Then she added that it is not her job to look for my ticket and there is nothing she can do for me. She did not want to make any effort and do something to resolve the issue. With the help of another agent it was determined that I WAS on the passenger list and I finally (after some agonizing time) was given my two boarding passes. It is amazing how just one unprofessional agent can spoil your trip... Thankfully the rest of my journey went really well!"
Плюси: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Мінуси: "Nothing really."
Мінуси: "the economy class seats are torture for anyone of normal size. 10 hours with three 6-foot tall people crammed into a row was excruciating."
Плюси: "Smooth flight. Perfect service."
Плюси: "All was super!"
Мінуси: "All was great!"
Мінуси: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."
Плюси: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Мінуси: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."
Мінуси: "Flight attendant didn’t smile @ all, it was like we are on her way."
Плюси: "Nice stuff."
Мінуси: "Probably teleportation?"
Плюси: "Clean airplane nice pretty stewardess in short dress."
Мінуси: "Probably private jet whit hot tub."
Мінуси: "The crew might be greeting passengers onboarding."
Мінуси: "Being on time"
Плюси: "Arrival in time"
Мінуси: "Compartment for hand luggage was full, no space"
Плюси: "Very nice plane and we left on time and the flight was very smooth."
Плюси: "Food offered on flight even though short trip"
Мінуси: "Was delayed so being on time"
Плюси: "flight crew was amazing."
Мінуси: "Boarding was poorly handled by airport staff"
Плюси: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Мінуси: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"
Плюси: "Small compliment from Air France was lovely and unexpected"
Плюси: "It was a fairly ordinary flight"
Мінуси: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"
Плюси: "Efficient boarding and disembarking."
Мінуси: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"
Плюси: "Crews on Air France are outstanding!"
Мінуси: "Baggage was lost and was delivered 2 days later."
Мінуси: "Short flight and unmemorable (that's a good thing)"
Плюси: "Tallin airport is beautiful"
Мінуси: "Lost luggage and indifferent assistance."
Мінуси: "Flight was late"
Плюси: "Short, convenient, direct, value for money."
Мінуси: "Not comfortable, small plane."
Плюси: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Мінуси: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"
Плюси: "most of the crew were polite and helpful"
Мінуси: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."
Плюси: "Newer plane."
Мінуси: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Мінуси: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Плюси: "Nice new propeller plane on time"
Мінуси: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Плюси: "Nice crew"
Мінуси: "Please give out water for free"
Мінуси: "We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well. Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!"
Мінуси: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."
Мінуси: "SEVERELY DELAYED"
Плюси: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"
Мінуси: "An extra fee is charged if you don't check-in online."
Мінуси: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."
Мінуси: "I needed to cancel the flight a month before, and I got no refund"
Плюси: "Food was good, flight was on time, boarding quick"
Мінуси: "Aircraft was incredibly dirty."
Плюси: "Brand new aircraft Wider seats as normal Good selection of food"
Мінуси: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."
Плюси: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Мінуси: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."
Плюси: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
Мінуси: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."
Плюси: "It was very easy to print boarding pass."
Мінуси: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Плюси: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Мінуси: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."
Плюси: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Мінуси: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."
Плюси: "Flight was on time which was surprising given a late snow storm in Tallinn."
Мінуси: "The flight was fully booked, and the system re-assigned seats for a number of passengers. This created confusion as passengers arrived to their assigned seats to find other passengers in the seats. There also appeared to be a miscommunication between the crew as some crew members said to passengers whose seats were taken they should sit anywhere, whereas other crew members tried to get everyone back in their assigned seats. This was frustrating. Also the overhead bin lockers are very difficult to open"
Плюси: "Friendly crew, tons of meal options, good price."
Мінуси: "Checked in luggage is only 20kg, there's no entertainment in flight."
Плюси: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Мінуси: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."
Плюси: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."
Мінуси: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"
Мінуси: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"
Мінуси: "I didn't like the 3 hr. 45 minute wait in Riga. Why should all flights have to go through there?"
Мінуси: "Just a bad flught"
Авіакомпанії, які здійснюють рейси з Києва до Цюриха, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах з Києва до Цюриха
Захисна маска на борту є обов'язковою. Маски на рейсах з Києва до Цюриха надаються
Дотримання безпечної відстані
Місця по центру на рейсі з Києва до Цюриха забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах з Києва до Цюриха
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки з Києва до Цюриха з гнучкими умовами