Lahore to Doha was great but Doha to JFK using American Airlines was horrendous
If there is any possibility to avoid the delay in boarding, that would be great
Delhi to Doha is excellent..
Checkin was greuling slow and an excruciating experience at the Indira Gandhi international airport. There were only 4 windows open to check in 300 passengers. It took me 50 mins to get to the window. I was there 3+ hours before departure time upon arrival from my domestic flight that arrived on Terminal 2. Security took another hour and no one from the flight ground staff came looking for me to expedite my security unlike the KLM staff. KLM staff was looking for their passengers in the security and immigration area for a good half hour. Also, I tried multiple times the day of my flight to WEB CHECKIN. the Qatar website and APP didn't let me do that either. I nearly missed my flight and was the last one to board!!!! I hope the airlines adapts to handle larger volume of passengers given the type of Airport rules and regulations. For example, IGA at New Delhi haa an additional Immigration step before security that's added an additional 45 min to my time to board the plane. Thank you and I hope a real human actually reads this survey response and it doesn't end up being processed by a computer bot that lacks human compassion and emotional IQ.
The flight was 2 hour late and they also misplaced luggage of many customer. Including mine.
The service is top notch, and they really make you feel valued and comfortable.
Плюси: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Плюси: "The 1-hour complimentary wifi."
Мінуси: "Hope they had the immigration/arrival card on the airplane."
Плюси: "Great crew and amazing food."
Плюси: "Crew was awesome"
Мінуси: "Food quality need to improved"
Плюси: "Attentive and efficient"
Плюси: "professional and courteous staff. Food is even better than a Lufthasa flights"
Плюси: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Мінуси: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Плюси: "Everything was good. Seat is roomy and able to stretch leg."
Мінуси: "toilet is smaller"
Плюси: "Nothing special"
Мінуси: "I found my seat a bit uncomfortable for this leg of the jurney"
Плюси: "My mom traveled alone for the first time. She doesn't speak English very well. I'm so impressed with the crew that they took good care of my mother. They understood her super broken English and served her real good vegetarian food. Thanks again."
Мінуси: "not so much."
Плюси: "Behavior of the crews"
Мінуси: "Not enough leg room"
Плюси: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"
Плюси: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Плюси: "Flight service"
Плюси: "price, comfort, food"
Мінуси: "Unfortunately WiFi services was off"
Плюси: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"
Мінуси: "Lack of crowd control at the gate during boarding. Ihad to"
Плюси: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Мінуси: "The seats were very tight and the food was okay, but the staff was great."
Плюси: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"
Плюси: "Good food. Great staff and service"
Мінуси: "I wish there was more seating room and unusually long waiting time for toilets."
Плюси: "Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries."
Мінуси: "No complaints."
Плюси: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."
Плюси: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."
Плюси: "Excellent travel with Qatar Airways"
Мінуси: "Only thing is security was too tight at Doha Airport"
Плюси: "Leg room was relatively better than the Doha to Atlanta leg."
Мінуси: "No goodie bags this time"
Плюси: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Мінуси: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Плюси: "The plane is very comfortable and the staff are friendly"
Плюси: "Smoothe landing"
Мінуси: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Мінуси: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Плюси: "Seat arrangements excellent Crews nice"
Мінуси: "Very disappointed about quality and frequently of food offered"
Плюси: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Мінуси: "Could have a bit more choice of movies but wasn't bad"
Плюси: "ALMOST EVERTHING"
Плюси: "Quick, easy boarding and nice crew with professionalism."
Мінуси: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Плюси: "Best thing is 2 free checked bags."
Мінуси: "Food and service in economy could be better. Nothing special about Qatar."
Плюси: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Мінуси: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
Плюси: "From start to finish the whole process with Qatar Airways was smooth and excellent."