Seats are incredibly uncomfortable, pilots are newby, would avoid when I can
Плюси: "Flight was on time. Crew handled a dispute between two passengers effectivley and professionally."
Мінуси: "The seats more comfortable."
Мінуси: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Мінуси: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Мінуси: "4 hours late - no communication Rude flight attendants"
Плюси: "The crew in the aircraft were good but the ground services were poor"
Мінуси: "The ground staff should respect travelers. And they should look to customers satisfaction more"
Плюси: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Мінуси: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Плюси: "No different than other airlines as far as airplane goes. Crew was OK."
Мінуси: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Мінуси: "We were really afraid from istanbul to beirut."
Мінуси: "The boarding Schdule"
Мінуси: "Comfort and food"
Плюси: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Мінуси: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Мінуси: "The set it was so bad"
Плюси: "Free cup of ice."
Мінуси: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Плюси: "Comfortable flight"
Мінуси: "No food"
Мінуси: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."
Мінуси: "seats are not comfortable at all"
Плюси: "Got to Barcelona eventually"
Мінуси: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."
Плюси: "The flight was on time."
Мінуси: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Мінуси: "Very bad experience overall"
Плюси: "Cheap price"
Мінуси: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."
Мінуси: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Плюси: "timing of arrival"
Мінуси: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Плюси: "The plan arrived on time and landed on schedule. It was clean and there were no issues on this very short flight."
Плюси: "Bording was fast and the plane took off on time."
Мінуси: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."
Плюси: "Not much"
Мінуси: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."
Мінуси: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."
Плюси: "It got me there safely"
Мінуси: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."
Мінуси: "Almost one hour delay to board and take off!!!"
Плюси: "You get what you pay for, nothing more and nothing less."
Мінуси: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Плюси: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Плюси: "Not worse than any other low cost airline. planes are new and cabin personal was friendly."
Мінуси: "Boarding was delayed due to delay of other plane. Cabin was really hot"
Мінуси: "We were delayed 7 hours without any explanation or compensation or apology."
Плюси: "Desk personnel who checked us in spoke Not One Single Word to us in any language. We were kept standing in line to board even though the plane was late."
Мінуси: "The plane wasn't cleaned and empty bottle, used tissues and remainders of the meal served on previous flight were on our seats. People were not helped to stow carry ons and many should have been requested to check large carryon bags. They were out of beer even though beverages had just been loaded. Attendants could not clearly communicate the price of a beverage."
Плюси: "The seats are comfortable and there was enough place in the overhead bins"
Мінуси: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Плюси: "Absolutely nothing"
Мінуси: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Плюси: "Efficient and polite crew, nice flight, nice take off and landing."
Мінуси: "Delayed for 30 minutes."
Плюси: "It is fine. It gets you from point A to point B."
Мінуси: "It's almost outrageous that they don't give you water."
Мінуси: "Late in time"
Мінуси: "The plane was stuck on the ground 1.5 hours approximatly in Istanbul, and nobody had told me why?!"
Плюси: "I never made this trip due to Pegasus delays - see above"
Плюси: "Flight crew"
Мінуси: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"
Мінуси: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"
Мінуси: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The bathroom was dirty and out of paper, towards the end of the flight. It wasn't very clean to star with."
Мінуси: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Мінуси: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."