Плюси: "The movies"
Мінуси: "Lack of crying babies and lack of sleep seats too close lack of comfort"
Мінуси: "Difficult trip and costly delays both ways. Going to Cairo from Istanbul we were delayed 5 hrs so we arrived at 1AM instead of 8:30PM the night before."
Мінуси: "Hotel for passengers"
Плюси: "crew was great, food was delicious, seats were comfortable."
Мінуси: "updated movie library, better handling of boarding for priority customers."
Плюси: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Мінуси: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"
Плюси: "Crew was amazing!"
Мінуси: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"
Плюси: "Crew was very good and seat in long trip was comfortable"
Мінуси: "Boarding in first leg needs more organization"
Плюси: "The seat is comfortable"
Плюси: "Leg room was OK"
Мінуси: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Мінуси: "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"
Плюси: "Nothing positive bad service"
Мінуси: "Bad service, flight delay, bad customer services"
Мінуси: "They lost my baggage and everything I had was in that bag!"
Плюси: "Food and service"
Плюси: "Service is good, and food as well."
Мінуси: "This flight didn’t take take off on time. It was delayed A whole hour which made me miss my connection flight To Houston."
Мінуси: "Took them too long to pick up the trash ..."
Плюси: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Плюси: "Food was fine"
Мінуси: "delay time and Istanbul airport"
Плюси: "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
Мінуси: "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."
Мінуси: "bus service to the plane"
Мінуси: "The 2 flights were delayed, I went to my work late Both bags were broken"
Мінуси: "Cabin crew in business class were not especially friendly and was really lazy during the welcome drink service. They did not even ask each passenger and greeted them to see if they want anything. Instead, they just held the tray of welcome drink and walked around the cabin once, then poured all the unconsumed welcome drinks into the bathroom. Service after take off was abysmal as well. No smile, no addressing passenger by name, all the service was done in a rush and a totally weird manner. The food is not very much to my liking since it heavily consisted of cheese, and there is literally no choice for you to get away with that. Having a traditional Turkish menu is great at one hand, but in this case it was a huge no-no."
Мінуси: "The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali"
Плюси: "Service. Very professional staff. Great food and drinks."
Мінуси: "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."
Плюси: "the food is good - staff are generally friendly but not great with English if you have a problem"
Мінуси: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."
Мінуси: "Flight was canceled. The disorganization and misinformation was unprecedented. I have been traveling for 30 years and tried almost all airlines, but the Turkish Airline office at Cairo Airport ranked the poorest I have ever seen. The disorganization was as if they do not know what to do. First they said the plane arrived late, then they said there was a bird hitting the engine. The excuses were so laughable beyond belief."
Плюси: "Food and good movies selection"
Мінуси: "Flight attendant actitud"
Плюси: "Short flight with no issues."
Мінуси: "No problems--everything average."
Плюси: "Always courteous service."
Мінуси: "The flight was delayed and we had to run for our connection."
Мінуси: "Everything was high level"
Плюси: "Comfortable and nice people"
Плюси: "easy check in"
Мінуси: "lack of leg room"
Плюси: "Entertainment made the long flight fly by"
Мінуси: "We are 6'+ and leg room was very limited"
Плюси: "Entertainment selection Food and beverage service"
Плюси: "The food used to be way better than now"
Плюси: "Istanbul airport was very crowded and bathroom were not clean"
Плюси: "Seats and entertainment, seat comfort"
Мінуси: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Плюси: "The speed in which the aircraft was boarded and the refreshments given quickly"
Мінуси: "The lack of order and last minute information not being given"
Мінуси: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Плюси: "The boarding and food."
Плюси: "Better headphones for economy Pillows on seat when boarding"
Мінуси: "heating controls /cooling tem not very good,"
Плюси: "The boarding was quickly. The crew very kindly"
Мінуси: "The seat are small. The food has a lot of salt and bread."
Мінуси: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Плюси: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."
Плюси: "Food and entertaiment. Crew was very good."
Мінуси: "No leg room for people 6 feet and taller."
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
Мінуси: "The flight is delayed for two hours"
Плюси: "i need to change the date but cannot find anyone help, including either call center or flynas staff in airport"
Мінуси: "just give me a simple way to change my flight"
Мінуси: "Schedule. Crew"
Плюси: "The Crew members especially Magid"
Мінуси: "People are sitting in our seats!!! This issue is on every single flight I have with FlyNas"
Мінуси: "Always late, an they blame it on the previous flight, as if it is operated by different company"
Мінуси: "Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company."
Плюси: "Bad experience with flynas"
Мінуси: "Saudia airplanes much better. This is the last time with flynas."
Мінуси: "Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !"
Плюси: "Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad"
Мінуси: "delay flight and rent another craft lion air !!"
Плюси: "So good everything was okay"
Мінуси: "1 hour waiting for customer service to answer the call"
Мінуси: "Was so hot and delay as usual with flynas!"
Плюси: "Fast flight reached before time"
Мінуси: "The boarding time"
Плюси: "Business Class is very comfy."
Мінуси: "Food quality. Number of business class seats."
Мінуси: "موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة"
Плюси: "The boarding was easy and the personnel was so nice, the flight took up early and reached before time"
Мінуси: "The entertainment in the flight"
Плюси: "The flight arrived 30 min earlier than the scheduled time."
Мінуси: "The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal."
Плюси: "The crew was very rude. They were not helpful at any stage."
Мінуси: "Crew members should be trained properly about how to be nice in dealing with passengers."
Плюси: "Business class seats are very comfy & dinner on airplane was delicious."
Мінуси: "They are still using busses for boarding in both Taif and in Dammam airports."
Плюси: "Departure was on time. Riyadh airport had good facilities."
Мінуси: "During boarding, the line was held up moving passengers around. At Jeddah airport, stairs are hard for children and elderly."
Плюси: "Not anything really"
Мінуси: "No knee room, pointy metal seat backs. Hard seats they charge for a can of soda..."
Плюси: "Onboarding took long time though i had reached airport at 8 pm. They didnt give me boarding pass for my second connection flight. Asked me to get it at abudhabi airport."
Мінуси: "Ethihad Needs to train their employees."
Плюси: "Howcome i was denied travelling when i had a booked and confirmed ticket? I am asked to travel after 11 hours. For me time is equal to money. Ethihad people in abu dhabi airport terminal 3 people treated me very badly and rudely."
Мінуси: "Please speak to airline and give me a compensation for the huge loss i had due to this ignorance from ethihad and the organizers like you.I will share my experience with my friends and all social media groups and will do everything possible to spread this bad way of managing tickets and customers."
Плюси: "Timing and convenient. No stops Professional crew"
Мінуси: "I like Timing and convenient. No stops Or connection. I don’t like the jet its self, very old. I don’t like the the way they charge for EVERYTHING (seating, luggage, food...etc) They need to provide entertainment facilities"
Плюси: "Flight late about 30mihutes no explanation"
Плюси: "Punctuality, Cleanes, good service, great attendees"
Плюси: "Wide seats in the business, very cooperative attendances, departure and arrival on time, clean cabin and professional captain and crew."
Плюси: "Very punctual"
Мінуси: "Everything was fine, I didn’t order any food so can’t join dge"
Мінуси: "In business class Although only 3 out of 9 seats had passengers, there is no room for my bag, the cabin craw asked me to put my bag in economy class. When I refused she then took her bag out of the place above my seat. That was very bad as this location is paid for part of the ticket & I shouldn’t be asked to use economy class storing place."
Плюси: "Craw are professional"
Мінуси: "No entertainment"
Мінуси: "Flight was delayed by 6hrs"
Плюси: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak."
Мінуси: "Dear, I made the booking through kayak fir Ethihad flight from Abudhabi to Riyadh and after the payment I surprised that which is been operated by Flynas. If I could know from the starting then I must buy Flynas which cost 1000 SR less than Ethihad. This is really cheating !!! And I can nit accept these kind of cheating. I I wanted to escalate this matter to compensate such cheating done by Kayak. My number is 00966504468614 and I need quick response until I start for escalation."
Плюси: "No thing"
Мінуси: "Late without plogize"
Плюси: "Hi they said they didn't even saw my ticket inside they r system I'm very disappointed with buy the ticket that happened for me last year and this years too"
Мінуси: "No entertainment Untrained crew Lousy chair"
Мінуси: "There is no way of knowing which fly Nas flight I was supposed to board. Etihad is not very good at informing the customers about partner airline check in process. I was running around the airport like a mad man trying to figure out my flight number and check in station. The airline lost my luggage and the claim process is vague. I was told I will be contacted with my claims number at the airport. Thus far I haven't heard anything from the airline. The number given goes straight to voice mail."
Плюси: "Boarding at the airport was really poor. The flight was delayed for almost an hour."
Мінуси: "almost everything"