Пошук дешевих авіаквитків з Дюссельдорфа до Києва

Мінуси: "Staff was very friendly, courteous and helpful."

Плюси: "Entertainment was great, excellent movie selections, and games."

Плюси: "The crew was friendly and helpful."

Плюси: "The crew was really great and helpful"
Мінуси: "Only thing that could have been better was ginger ale."

Плюси: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Мінуси: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

Плюси: "Crew was amazing"
Мінуси: "Entertainment and dinner food"

Мінуси: "Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays."

Мінуси: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Мінуси: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."

Плюси: "Friendly staff On time"
Мінуси: "Seats (legs)"

Плюси: "crew are well trained"
Мінуси: "chicken dinner was not tasty at all"

Плюси: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"

Мінуси: "I’m a small person & your seating is cramped & uncomfortable!"

Плюси: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Мінуси: "Nothing"

Плюси: "Entertainment"
Мінуси: "I would have liked a better selection of movies and TV series and games"

Плюси: "The plane wasn't totally booked and very clean"

Плюси: "Not applicable."
Мінуси: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."

Плюси: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Мінуси: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Плюси: "Chocolate Mövenpik ice cream"

Плюси: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Мінуси: "nothing"

Плюси: "Great service."

Плюси: "Generally Swiss air was good"
Мінуси: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Плюси: "Great crew and flight."
Мінуси: "Boarding procedure was rather chaotic. After first class, rather than board by groups or rows, it was everyone else. Flights are fully booked and overhead bin space is tight if you board at end."

Мінуси: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Плюси: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Мінуси: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Мінуси: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"

Плюси: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Мінуси: "Hmm!"

Мінуси: "It was very late, with us on it."

Плюси: "Food and movies"
Мінуси: "Staff was not attentative. We were very misinformed on the seat upgrade we paid $100 for. And our liggsge was damaged and they had us walking all over ohare airport for no reason at all instead of addressing the issue at Swiss air."

Мінуси: "delayed"

Плюси: "They served food! I have been on competitor flights that were twice as long and would have had to pay for every single beverage or food. In Swiss on a 50 minutes flight I got a complimentary chocolate, a crossaint and beverage service. Amazing. The crew also has been very helpful and friendly."
Мінуси: "Landing in Zürich has been the bumpiest landing I have ever had. I believe that is due to the location and weather conditions but felt like the pilots also did not exactly react the way it should have been."

Мінуси: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Плюси: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."

Плюси: "Painless flight"
Мінуси: "No bottles of water for economy flyers"

Мінуси: "Too narrow seats."

Плюси: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Мінуси: "Only that WiFi is too expensive!!"

Плюси: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Плюси: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Мінуси: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."

Плюси: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Мінуси: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."

Плюси: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Мінуси: "Seats a little close together but not terrible."

Мінуси: ","

Плюси: "Friendly and attentive staff, plenty of good food and beverages. Comfortable seats"
Мінуси: "There wasn't anything bad"

Плюси: "I loved the timing of my connecting flights. Just enough layover time."
Мінуси: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."

Плюси: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Мінуси: "The boarding process took a long time. I had to go through customs, then at the gate they checked my passport again and the line was VERY long. The process just did not seem to be managed very well. There were issues with the tv monitors; however, the crew handled it very well. I wish we had been given an option with the calzones - I don't like red peppers or tomatoes, and was not offered another option."

Мінуси: "We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us"

Плюси: "The crew was very attentive and accommodating."

Плюси: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."

Плюси: "Schedule"
Мінуси: "Aircraft old"

Плюси: "Crew was great, polite and pleasant. This is the only good thing about the flight."
Мінуси: "The agent at the check-in had no clue what he was doing. He had to ask his neighboring agents a dozen questions to check us in (4 passengers, 3 bags and 2 car seats). On top of that, his whole demeanor was condescending, treating us as if we had never flown an airplane before. We are big are traveling light, so we had 2 small suitcases, small enough that we never have to check them in for the US domestic flights. I asked the check-in agent if the small ones were needed to be checked in or if they could be taken as carry-ons. He made a big deal that they were too big and had to be checked in. But when we boarded the plane, we saw that about a quarter of the carry-on bags in the plane were as big as our small suitcases! We were in row 30+. The leg room was the narrowest I have had in all international flights I flew in. Having longer than average legs, it was pure torture for the duration of the overnight flight. The best part of the dinner they served was the croissant - that should give you an idea. I don't think I would voluntarily choose Swiss Air again."

Плюси: "crew"
Мінуси: "not enough food"

Плюси: "Amazing crew and service! They are the best!!"
Мінуси: "Amazing crew and service! They are the best!!"

Плюси: "Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day..."

Плюси: "I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to Lufthansa"
Мінуси: "I received a message that flight was cancelled at time of check in On my trip to Munich from Larnaka my flight was delayed and lost my flight to Dusseldorf So this trip was very bad thanks to Lufthansa"

Мінуси: "Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money."

Плюси: "Airbus seats, n/a considering short flight"
Мінуси: "Some staff ignored us in our isle"

Плюси: "Food was bearable"
Мінуси: "Delayed, the gate was changed 3 times."

Плюси: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Мінуси: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Плюси: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Мінуси: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."

Плюси: "Clean, modern plane"
Мінуси: "Flight was 40min late, which can happen. Caused me to miss my connecting flight and all three employees from Lufthansa I dealt with had a total ‘I really don’t care attitude ‘"

Плюси: "Speed of boarding and de-planing. They are very efficient with staying on schedule, which is important. No one likes hanging around in airports or on planes. Also, my server ran and got me a special request of wine after meal when the choice was Bailey's or Sherry. That was kind of her."
Мінуси: "The announcements are frequent, slow and long. The food was alot of carbs. Nothing was bad, I just got a terrible headache and swollen ankles. Not the airline's fault, but it was hard to enjoy the last flight for these reasons. Also, water poured ahead of time on trays on 2 occasions instead of seeing them pour it. I was sitting next to a coughing sick person so I wanted to cover my beverages and food as soon as possible. My sound on video didn't work all the time. It kept cutting off. Tried my husband's headphones, but didn't help."

Мінуси: "The flight did not take off from Dusseldorf until AFTER we were scheduled to arrive in Frankfurt. There were no updates from the flight crew on the delay or on our connecting flight."

Плюси: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long. The flight was not held for me and other passengers and when we arrived at the gate they were oblivious of the fact that we had been held up in what seemed to be a Km long security line."

Плюси: "Attitude of staff"
Мінуси: "Food and delay"

Плюси: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Плюси: "on time Family Check in"

Плюси: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Мінуси: "Actually, nothing!"

Плюси: "The plane was cleaner that most other ones and the seating configuration made it easy to get comfortable during the flight."
Мінуси: "The flight was delayed with no explanation or announcement as to why. The flight attendants only passed the beverage cart or served water when serving the meals during the 9-hour flight. At no other time did they check to see if the passengers wanted a beverage."

Плюси: "The crew was very friendly an apologetic for the delay. We had more space on the 1h inner-German connection flight than on our 7h international overnight flight with Lufthansa."
Мінуси: "Flight departed Duesseldorf an hour late and waited ont he ground in Munich for another 10 minutes before the gateway was connected. Not a problem for us since we were at our final destination but clearly a frustration for many of our fellow passengers. The cereal bar was a nutritional disaster and the the artifical fruit taste was simply awful. Tastes as if LH gets paid for distributing it."

Мінуси: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."

Мінуси: "Bus shuttle to plane"

Плюси: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Мінуси: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"

Плюси: "crew"
Мінуси: "food seats were not equipped with personal TV screens"

Плюси: "They made the experience enjoyable easy and I made me feel special"

Плюси: "The crew was very friendly and helpful"
Мінуси: "I am lactose intolerant and there were few non-dairy options"

Плюси: "Great service, legroom economy, on time"

Плюси: "While seat did give more leg room, we were still squashed. the guy next to me was a little on the heavy side and he could barely fit in the seat. We had no place to put our arms."
Мінуси: "we had to go down stairs to gain access to plane; they waited forever to board. supper selections were mediocre at best."

Плюси: "Flight was fine."

Плюси: "They were waiting for us even we were running late from connecting flight, everybody was super nice"

Плюси: "SEAT COMFORT CREW ALL AROUND BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"

Плюси: "Great service everyone was very accommodation. Enjoy the flight and the met some very interesting people. Althoght my flight to Kiev fro Frankfurt was delayed 20 minutes, and to take a bus to another plane, it wasn't that long of a wait."
Мінуси: "Everything was great"

Плюси: "Flight crew went above and beyond, great in-flight meals and entertainment. Overall smooth flight."
Мінуси: "Headrest too high for my short self!"

Плюси: "the seats are comfortable, food is good and service is better than most"
Мінуси: "That it took a while to get on plane because of security but thats how it goes"

Плюси: "I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing."
Мінуси: "regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!"

Плюси: "Again lufthansa crew one of the best out there thank you"
Мінуси: "No entertainment but I understand why short flight"

Мінуси: "flight was delayed. personal works very slow"

Плюси: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Мінуси: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."

Плюси: "GOOD food, service was fine. Seat had good room."
Мінуси: "My seat didn't stay back (would lock) and kept me from getting much sleep. But, ultimate reason for mediocre rating was the level of turbulence. very bad - maybe not airline's fault, but still it was unpleasant."

Плюси: "Nicest crew ever"
Мінуси: "Boarding ground crew was a bit arrogant"

Плюси: "on time service"

Плюси: "Smooth flight. Competent crew. Excellent service."

Плюси: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."

Плюси: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Мінуси: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."

Плюси: "Nice staff"

Мінуси: "Impossible to select seats online because of technical issues thus our family got spread all over the plane in middle seat. Our next connecting flight got cancelled without notice so we got booked on the next flight 3 hours later. My complain on their web site after this poor trip has been acknowledged automatically but completely ignored by the customer service."

Плюси: "Crew was friendly and the seats were comfortable."

Мінуси: "Food"

Мінуси: "Boarding was a complete mess. The flight was delayed by 2.45 hous leaving airport."

Плюси: "everything is good!!!"

Плюси: "Short flight"
Мінуси: "Not much in the way of snacks"

Плюси: "Boarding a smooth flight"
Мінуси: "Food absolutely"

Плюси: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Мінуси: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."

Мінуси: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Плюси: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Мінуси: "I expected more from airlines lake Austrian."

Мінуси: "Food should be much better than this. Otherwise everything is ok."

Плюси: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Мінуси: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Плюси: "The plane was comparatively clean"
Мінуси: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Плюси: "Good flight , bad flight delay and luggage."
Мінуси: "To be on time"

Плюси: "The staff were nice, the flight was on time. The meal was good."
Мінуси: "There was no pillow on board and the flight was overnight."

Плюси: "Nice flight attendants,"
Мінуси: "Timeliness"

Мінуси: "Was very satisfied with everything."

Мінуси: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Плюси: "Lufthansa crew very professional"
Мінуси: "More upgrade to be available"

Плюси: "Crew was good and entertainment was great."
Мінуси: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Плюси: "The flight attendants where good and welcoming"
Мінуси: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Плюси: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Мінуси: "Seat wasn't the best, quite hard on the middle back."

Плюси: "Everything:)"

Плюси: "I like the food and servise"

Плюси: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Мінуси: "Everything was very smooth, except that the seats were not very comfortable!"

Мінуси: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."

Плюси: "It was a high quality service hands down."
Мінуси: "The available entertainment choices were a little limited."

Плюси: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Мінуси: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."

Плюси: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."

Мінуси: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Мінуси: "I had a weelchair and nobody assist me in Viene in Austria"

Плюси: "The flight was short and got us there"
Мінуси: "This was not business service. The seats were uncomfortable, virtually no leg room."

Мінуси: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."

Мінуси: "May bags didn't make the transfer and were sent on to me the following day."

Мінуси: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Плюси: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Мінуси: "Hot tee was only offered after hot meal service not before."

Плюси: "I would suggest to make up some how for my lost as I had other problems derived from missing my United Airlines but so far every body has been very understanding. For example selling me a new ticket at a special price or with some benefit - I WILL NEED TO FLY TO VIENNA AND KIEV AGAIN WITHIN 6 MONTHS - otherwise; I doubt I would ever buy a Austrian plane ticket again. I AM FLYING ON POLISH AIRLINES RIGHT NOW OCT 25TH."
Мінуси: "When I try to make the change of itinerary on Austrian Airlines on the selling web page, they told me to contact the Austrian Airlines, so I did. The Austrian Airlines lady who told me that I would just lose my tickets and that I could not even pay a penalty to avoid such thing, was very VERY RUDE!! As the Austrian Airlines did not offer me an option but losing my plane ticket,"

Мінуси: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Плюси: "Speaking of friendly sky. Great!"

Плюси: "The crew was very very nice and flight was very quick."
Мінуси: "No entertainment at all, music nor tv :/"

Плюси: "Flight Attendants super friendly as well as ground staff in Salzburg."
Мінуси: "Seats a little tight."

Плюси: "Got to destination safe and sound and was thankful for that!"
Мінуси: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."

Плюси: "Seats were comfortable Bathrooms clean"
Мінуси: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Плюси: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Мінуси: "Delayed flight after an already long flight from the states"

Мінуси: "My flight was cancelled! ended up flying to Athens the next day"

Плюси: "Great floght"

Мінуси: "Not enough snacks and no entertainment. Only an hour flight..."

Плюси: "Quick boarding and exit off the plane"
Мінуси: "No little foot rest , no blanket in the winter"

Плюси: "Staff are pleasant and competent."

Плюси: "Flight services were good. Staff friendly. food was good"
Мінуси: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

Плюси: "Attentive flight attendants"

Мінуси: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Плюси: "Never again with KAYAK. Sorry."

Плюси: "All"
Мінуси: "All"

Мінуси: "Flight from Dulles to Vienna was cancelled in the morning on the day of departure. We contacted Austrian and rebooked with Air France. The Air France flights were good overall. The food was okay, entertainment excellent, comfort good, boarding good, crew okay. On flight to Paris, the crew did not serve water during the period between dinner and the service before landing."

Плюси: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Мінуси: "No suggestions."

Мінуси: "Friendlier crews"

Плюси: "Everything perfect and arrive to destination on perfect time."
Мінуси: "All positive."

Плюси: "The crew was very kind"

Плюси: "Crew were excellent"
Мінуси: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Плюси: "Muslim food"

Плюси: "The crew."
Мінуси: "The time between flights."

Плюси: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Плюси: "Reclinable seats."
Мінуси: "The food!! The lights could be dimmed as it was a night flight."

Плюси: "Yes"
Мінуси: "Everything was good"

Плюси: "The crew and the timing were ok"
Мінуси: "The seats were uncomfortable"

Плюси: "Crew helpful. Food good."
Мінуси: "Better range of movies please"

Плюси: "Friendly crew"
Мінуси: "Can’t think of anything"

Плюси: "General flight journey"

Плюси: "Crew was very engaging and service was good."
Мінуси: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Плюси: "Everything was smooth and effortless."
Мінуси: "Can’t think of anything."

Плюси: "Crew was fantastic."
Мінуси: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Плюси: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Мінуси: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Плюси: "Helpful and kind crew"
Мінуси: "I wish there was WiFi"

Мінуси: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Плюси: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Мінуси: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Мінуси: "lost baggage"

Мінуси: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Плюси: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Плюси: "We got to Amsterdam on time"
Мінуси: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Плюси: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Плюси: "Very pleasant, professional crew"
Мінуси: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Мінуси: "Nothing special"

Плюси: "Face recognition was amazing"
Мінуси: "Too hot on plane"

Плюси: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Мінуси: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Плюси: "Food and staff behaviour"
Мінуси: "Entertainment"

Плюси: "The boarding was easy and you didn't have to wait inline for that long"
Мінуси: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Плюси: "Sound was broken on my TV set!"
Мінуси: "Called stewardess twice to assist. No response!"

Плюси: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Плюси: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Мінуси: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Плюси: "Good Experience"
Мінуси: "Nothing much"

Плюси: "The aircraft was clean"
Мінуси: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Плюси: "Decent seat size. Sorta slept the whole flight."

Плюси: "Just great crew."
Мінуси: "Not comfortable at all and will not book KLM again."

Плюси: "Very friendly and helpful personnel."

Плюси: "Helpful and smiling cabin crew."

Плюси: "Everything. A truly faultless experience!"
Мінуси: "Nothing"

Плюси: "Excellent experience with the cabin crew."
Мінуси: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Плюси: "Boarding/unboarding"
Мінуси: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Плюси: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Мінуси: "Nothing."

Мінуси: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Плюси: "Flight attendants tried their best given what they had to work with."
Мінуси: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Плюси: "Same as above"

Мінуси: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Плюси: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Мінуси: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Плюси: "How great everyone was and smooth sailing."
Мінуси: "Made sure the flight was not over booked."

Мінуси: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Мінуси: "Staff Curtsy and overall gestures!!"

Мінуси: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Мінуси: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Плюси: "Spacious business class seats, excellent meals"
Мінуси: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Мінуси: "Our request for vegetarian meals got lost after a glight was cancelled."

Плюси: "NA"
Мінуси: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Плюси: "The entertainment options were great."
Мінуси: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Мінуси: "Plane is old and entertainment facilities are no longer appropriate"

Плюси: "Good crew, as usual with Air France."
Мінуси: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Мінуси: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Плюси: "Left on time. No turbulence."

Мінуси: "Lost my luggage."

Плюси: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Мінуси: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Плюси: "The crew was efficient and friendly. The plane took off on time and landed on time."
Мінуси: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Мінуси: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Мінуси: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Плюси: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Плюси: "Very little"
Мінуси: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Мінуси: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Плюси: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Мінуси: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Плюси: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Мінуси: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Мінуси: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Плюси: "Over all pretty good for price."

Плюси: "Food and wine was very good. Music selection was excellent."
Мінуси: "Not enough leg room."

Плюси: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Мінуси: "Business class seats weren’t comfortable and too narrow no entertainment."

Плюси: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Мінуси: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Мінуси: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Плюси: "Personnel"
Мінуси: "Nothing"

Плюси: "I liked the food, the crew, the service"
Мінуси: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Плюси: "The crew was very friendly and professional. The food very good"
Мінуси: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Плюси: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Мінуси: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Плюси: "I like the service. They caring and give snacks, comfort and overall"
Мінуси: "None. I like everything"

Плюси: "The cabin crew was very good!"
Мінуси: "The economy premium seats are very uncomfortable"

Мінуси: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Плюси: "Service was great, flight was on time and I really enjoyed everything"
Мінуси: "Little turbulence but overall it comes as usual so it was worth the flight"

Плюси: "I would like to come on time each trip because I got two late time before with airfrance"

Плюси: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Мінуси: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Мінуси: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Плюси: "the Airline"
Мінуси: "The Airport, Security, Boarder control."

Плюси: "Not much."
Мінуси: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Плюси: "Airplane staff were good"

Плюси: "The fact that the plane made it to SFO"
Мінуси: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Плюси: "The food was good, the staff was very friendly and very nice,"
Мінуси: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Плюси: "I like the service of AF"

Мінуси: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Плюси: "Crew are efficient and friendly."
Мінуси: "Very small plane."

Плюси: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Мінуси: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Плюси: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Мінуси: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."