Плюси: "The service was great, crew was sweet and accommodating, food was good"
Мінуси: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
Плюси: "All was great."
Мінуси: "The airline has so many people from far away places waiting too long for their next connections"
Плюси: "Crew was good but could be better...timeing was very good."
Мінуси: "Food, entertainment"
Плюси: "The Turkish Airline crew are treat you as guests not as customers."
Плюси: "It was a true Turkish Airlines experience! Awesome as always!"
Плюси: "The service"
Мінуси: "No entertainment. Late boarding."
Плюси: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
Мінуси: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
Плюси: "Cost of seat."
Мінуси: "Nothing! It’s no comfortable at all!"
Плюси: "Boarding couldn’t be easier. The crew is very attentive and nice!"
Мінуси: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
Плюси: "Unlimited booze. Tons of movies. Classy airline"
Мінуси: "customer service needs upgrading"
Плюси: "I liked the new airplane and the comfortable seats."
Мінуси: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
Плюси: "Great service"
Мінуси: "No room"
Плюси: "Free meal and drinkd"
Мінуси: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Мінуси: "Customer service"
Мінуси: "Nothing beat"
Плюси: "Will never use kayak again"
Плюси: "great entertainment, pretty comfortable, good service"
Мінуси: "a little bit of a delay"
Плюси: "Superb entertainment system"
Мінуси: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
Плюси: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
Мінуси: "No air in cabin"
Мінуси: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
Плюси: "Short flight-everything fine. Great plane."
Мінуси: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Плюси: "I was upgraded to buisnes class :)"
Мінуси: "Every thing was ok"
Плюси: "Entertainment and food was good."
Мінуси: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
Плюси: "I have been travelling on the Turkish airline since years and it is definitely the best"
Плюси: "Excellent customer service"
Плюси: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Мінуси: "שום דבר"
Плюси: "The service was good"
Мінуси: "Didn't like the airplane. Bit old. Too long till boarding."
Плюси: "good job rushing us to the correct gate"
Плюси: "friendly crew and superior service"
Плюси: "Add good airline to Atlanta to eu"
Плюси: "Once on the plane everything was fine."
Мінуси: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
Плюси: "Smooth flight"
Мінуси: "flight canceled , i flew diff, airlines"
Плюси: "Great entertainment and food."
Мінуси: "Boarding was very long."
Плюси: "Good service"
Мінуси: "They need better movies and music"
Плюси: "Food was good. Flight was fast. On time."
Мінуси: "There was no entertainment on the first flight at all. Seats are very cramped"
Плюси: "Pleasant crew, great quality service, good food."
Мінуси: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
Плюси: "It was a quick 2-hour flight with a delicious meal."
Мінуси: "I sat in the only seat that didn't have a working personal entertainment system."
Плюси: "Crew was very nice"
Плюси: "everything was good and don rhith"
Плюси: "Everything was perfect during the flight."
Плюси: "I didn't eat the food because I have dietary restrictions but it looked decent."
Плюси: "Movies crew"
Мінуси: "All was good"
Плюси: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
Мінуси: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."