Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах із Анкара
|червень||Найкращий час, щоб уникнути натовпу, – ціни у середньому нижчі на 4%.|
|липень||Найпопулярніший час для перельоту – ціни у середньому вищі на 17%.|
Середня ціна (в обидва боки)
|₴6 190||(середня ціна за останні 2 тижні)|
Вигідна ціна (в обидва боки)
|₴2 751||або менше|
Вигідна ціна (в один бік)
|₴1 879||або менше|
Авіакомпанії Turkish Airlines та Pegasus Airlines не стягують зборів за внесення змін та скасування бронювання на рейси із Анкара до України. Обов'язково перевірте точні умови надання послуг на сайті постачальників.
KAYAK – це пошукова система для мандрівників. Ми збираємо дані в усьому інтернеті, щоб показувати користувачам найкращі ціни. Щороку KAYAK обробляє більше 2 мільярдів пошукових запитів. Якщо вас цікавлять авіаквитки із Анкара до України, наш пошук знайде безліч вигідних пропозицій і варіантів перельоту за лічені секунди.
"Прогноз цін" аналізує дані пошуку на KAYAK за минулі місяці і розраховує ймовірність зростання або зниження цін на авіаквитки до України із Анкара протягом найближчих 7 днів. Він підкаже, варто купувати квиток прямо зараз або варто почекати, поки ціна знизиться.
KAYAK Mix дозвол яє поєднувати окремі квитки на кожен сегмент перельоту за ваши маршрутом так, що вони в сумі коштують дешевше, ніж один квиток туди-назад. Тобто до України ви полетите рейсом однієї авіакомпанії, а назад до Анкара — іншої.
Інколи подорожі не прив'язані до конкретних дат. Якщо це саме ваш випадок, опція "Гнучкі дати" допоможе вибрати дні, коли можна максимально заощадити на перельоті. Вона порівняє ціни на авіаквитки до України із Анкара за період плюс-мінус три дні від зазначених дат. Вам залишиться лише вибрати найвигіднішу пропозицію.
Оцінка на основі відгуків користувачів KAYAK
Плюси: "The crew and the seat !"
Мінуси: "The food because of coronavirus the service was scaled back"
Плюси: "No complaints, Turkish airlines is simply one of the best company in Europe."
Мінуси: "The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough."
Мінуси: "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."
Мінуси: "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"
Мінуси: "No delays would be good"
Мінуси: "Nothing as could think of."
Плюси: "Everything was fantastic"
Мінуси: "Prices please low and cheaper"
Мінуси: "I didn't fly, they opened counters late"
Плюси: "Service ,food"
Мінуси: "Boarding take long time"
Мінуси: "No entertainment"
Мінуси: "The flight I booked out was later than my return. It was 8:30 at night not in the morning and the site did not flag it for me. So I showed up at the airport and had to buy another ticket at the very last minute. Never used the one I bought through kayak.luckily Turkish air made it happen or I would have missed my meeting."
Мінуси: "When my first flight was late, Turkish air took 5 hours to rebook me. Two people forgot that they were helping me and when I asked why it was taking so long, they had to start over. One woman didn't even look at me, she was just on her phone playing a game. Every step of the process they asked me how I could have missed the connection....it landed 20 min before the next one took off!!!"
Плюси: "Excellent service"
Плюси: "It was good the service onsite the plane"
Мінуси: "It was delayed both ways coming in from Boston and jo apologizing or telling us what was the reason."
Плюси: "kayak was poop for help for me."
Мінуси: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Плюси: "I enjoyed the flight!"
Мінуси: "Not applicable"
Мінуси: "Our flight from Kathmandu was delayed so we missed our connecting flight to Vienna. We don't know why it took so long to organize the hotel. Turkish Airlines was ready with new boarding passes but we waited two hours at the hotel desk to get a bus to the hotel where we again had to wait till they gave each passenger a room. If they organized the boarding passes ahead of time, why not the hotel? So we were quite exhausted. The plane was again delayed leaving Istanbul. Movies on flight not what they used to be."
Плюси: "The crew is always very friendly and helpful. Plenty of space in the overhead bins."
Мінуси: "The seats are cramped just like any airline."
Плюси: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."
Плюси: "The food was decent and they seem to want to please."
Мінуси: "I always try to avoid the airline because they keep the cabins so uncomfortably hot. No matter how many clothes you take off or complain it is like a Turkish bath. It is torture."
Плюси: "Travel on THY within Turkey and between countries. Service excellent, food is great, amenities abound. Always travel THY when I can."
Мінуси: "Nothing to dislike! My favorite airline."
Плюси: "Courteous staff. Comfortable plane."
Мінуси: "My transfer flight was physically impossible to make. Though my flight from Zagreb to Istanbul was on time, by the time I got into the terminal they were already making a final boarding call to my flight to JFK."
Мінуси: "Tightly set seating was very uncomfortable."
Мінуси: "the most stupid customer service representatives I've seen in both call center and point of sale"
Мінуси: "Lounge at Ankara not comfortable and food need to change"
Мінуси: "The space between the seats were narow"
Мінуси: "Too many ads and promotional messages, not letting to use entertainment system much."
Мінуси: "Wish they used a large plane like the Istanbul to MIA one."
Плюси: "Great crew... and good legroom..."
Мінуси: "No entertainment like video etc."
Мінуси: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."
Плюси: "Very crowded on the plane with little leg room and very difficult to pass down the isle to get to the bathrooms. Food and entertainment were very good."
Плюси: "good entertainment system good legroom new airplane"
Мінуси: "lowered the food standards compared to previous flights flight was late"
Плюси: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Мінуси: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."
Плюси: "Well, Due to craziness at Atatürk airport my 11am flight arrived to Istanbul at 3pm.. which was the time of my connecting flight to NY. I was lucky that the flight was being delayed too.. so I got to board my flight 3:40pm. However, due to high traffic at Atatürk airport my New York flight departed at 5pm. Overall there was just a 2 hour delay, however the experience of transferring was quite stressful, not to mention that my bags didn't make it to New York. I just wished that the connecting flight information was not offline in the Ankara Istanbul train so that I didn't panic as much. Overall I made it safe and sound to my destination by the magic of plane transportation.. so thank you to all the engineers, staff, pilot, cabin crew and oil companies that did so much to bring me home. Renan"
Плюси: "Direct flight from Houston to Istanbul. Ran on time, and food was good."
Мінуси: "Seats were crammed in as close as possible. I've never had such little room on a flight this long. This is a really long flight, so I'd probably see if I could find a more comfortable airline next time, even if it cost me a little more cash."
Плюси: "Turkish Air has some of the best flight attendants in the business. The food is essentially gourmet (hot wrap, in this case), and the pilots are highly skilled."
Мінуси: "This is not a Turkish Airlines issue, per se, but an airport problem. Ataturk is very spread out and there are far more planes than gates. More often than not, the plane parks way out in the back 40, and shuttle buses take you to a processing point. If you have less than a 2 Hr layover, and you're switching between Domestic and International flights, you will need to walk at top speeds, or run. Passport Control and multiple security checkpoints could easily cause you to miss your flight."
Плюси: "landing in jeddah was very bad in caressive manner... but all other things were good"
Плюси: "The personal is always very very friendly."
Мінуси: "We did not have any TV"
Мінуси: "Flight was in time, comfortable, fantastic service"
Плюси: "Pleasant service, good food, and excellent entertainment"
Плюси: "Nice staff, food was good, comfortable seats"
Плюси: "the service"
Мінуси: "the entertainment"
Плюси: "We flew a B777-300 on a 1 hour flight, a very interesting experience!"
Мінуси: "Boarding was not announced anywhere, it just started after people got up. Beware of this idiosyncrasy if traveling in Turkey. This has happened to me before."
Плюси: "Almost everything"
Мінуси: "Landing was not smooth enough"
Мінуси: "There wasa cue 100 m before the gate at Istanbul Airport. The cue became a crowd ahead 4 gates, everybody nervous, pushing, no order, late for boarding, no information. Never seen such nervous crowd."
Мінуси: "Lost my luggage for 5 days. No private seat movie entertainment."
Плюси: "Make sure you check in online. You will be charge if you are not ."
Мінуси: "The food wasn’t the best and they ran out of some food"
Мінуси: "All good"
Плюси: "Took off on time"
Мінуси: "No food, need to pay for a second piece of a hand luggage! Duty-free shopping is not fun any more when you need to pay for extra packages you aquired in shops to take them onboard."
Плюси: "Exelent landing!"
Мінуси: "Bad airline"
Плюси: "On time and luggage made it with no problems"
Мінуси: "Was great fligh, no hazzle"
Мінуси: "Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed"
Мінуси: "The plane was very tight"
Мінуси: "No coffee, only water."
Плюси: "Everything went smoothly and no problems."
Плюси: "The airline was late to Kiev from Venice and my bag did bot make the transfer to Tel Aviv and now my bag is lost"
Плюси: "Nothing at all, even if you pay me I won’t go with the same airline"
Мінуси: "The flight from ivano Frankivsk landed in kyiv at 8am local time, the next flight from Kyiv to NY was scheduled for 11am, however it was postponed until 7pm due to lack of functioning airplanes according to the dispatcher. We had to wait at the airport for a flight from Asia to arrive so that plane could be cleaned up and used for my flight. There was no hotel or food offered during 9 hour delay window in Kyiv, if you wanted something - you had to pay out of pocket which is ridiculous, hundreds of people were delayed so there was no room in the general waiting area, 9 hours of sitting on the floor for $1200, how about that? Ridiculous service at the customs, been pulled aside for a detailed exam 5 times, basically every 30-60feet, staff is extremely rude, very poor customer service.. disgusted by the experience with Ukrainian Airlines."
Плюси: "Staff on the plane were nice and polite but it's a short flight"
Мінуси: "The boarding and unboarding is awful - they bring passengers in three groups using the same bus. Of course our boarding took 3 trips for the bus. Result : 30 min delay at the departure. Unboarding : we were on the last (or perhaps only) bus. It was so crammed inside we could barely fit in. 30 min late arrival. Drinks on the plane :none. Just water. Staff on the plane were nice and polite but it's a short flight."
Плюси: "On-time flight. Friendly crew."
Мінуси: "Water was warm- no ice."
Мінуси: "There was a very problematic passenger on the flight that caused a delay of almost one hour. The stewardess threatened to kick him out but didn´t, she lost all credibility and he therefor continued to act out not only before the flight but during. We were concerned about our safety this man screaming throughout the flight was a liability. The fact that armed men escorted him off the plan did little to assuage our dissatisfaction with the way the situation was handled."
Плюси: "Got out on time"
Мінуси: "Food . Very old airplane so no place for legs"
Плюси: "The crew was friendly, seats were comfortable."
Мінуси: "Entertainment on the plane was very limited. Sound system was very poor. Movies selection is old and very limited. Movies were dubbed in Russian with either Chinese or Korean subtitles. The plane was old (B767) and rather noisy. Bathrooms quickly became dirty and weren't cleaned during the flight."
Мінуси: "The baggage was damaged."
Плюси: "complimentary food"
Мінуси: "Boarding process is so slow. seats are very close to each other."
Мінуси: "2 hours delay"
Плюси: "Time was direct"
Мінуси: "No one at that airline knows what is going on. I received an email saying my.flight was cancelled. When I called to rebook, I was assured that the flight was still valid & that I had received the message in error. When I tried to check in for the flight, I couldn't, because it really was cancelled. I spent 3 days trying to sort this out. I even had help from someone who speaks Russian fluently. They completely missed us, saying they had booked me on a direct flight from Minsk to Amsterdam, & upgraded me to business class. None of these things were true. After 3 more phone calls I finally got rebooking information & was able to check in online, just in time to be issued what is arguably the WORST seat on the airplane (last row, center seat). They had already stolen the entire last day of my trip by cancelling the evening flight & forcing me to take the morning flight. And offering to refund my money so I could book on a different airline does not help at the last minute, when prices skyrocket. Incompetency & inefficiency is bad enough. The fact that I was LIED to on several occasions is inexcusable."
Плюси: "No problems or delays. Crew was professional a nod the flight was smooth."
Мінуси: "Boarding are the gate was a big disorganized. Everything Walsh waa just fine."
Плюси: "flight was on time"
Мінуси: "this flight was sold as a normal economy class flight including 1 checked bag. in reality it was sold as a hand baggage only one way fare and a economy with baggage on the return. like that makes any sense. you going to buy luggage and things to fly bag with??? This was not disclosed on the website, during booking, on the booked reservation or on check in or the boarding pass. Complete and total misrepresentation by Kayak and priceline."
Плюси: "Food and entertainment Not applicable. Flight was fine."
Мінуси: "Took 35 minutes to get baggage at Odessa. We were the only flight arriving at a small airport."
Плюси: "I like Ukrainian airlines. The flights were smooth and plesened, no fuss. Though no free snack at all, so had to pay even for a cup of tea. '"
Мінуси: "No free snacks."
Мінуси: "Check in was a chaos ... very slow For this reason the flight was late by 20 minutes"
Мінуси: "See above comments about the connection issue at Kiev."
Плюси: "Not only was our flight cancelled but they didn't provide proper information or rebook us on a connecting flight from Kiev to Odessa..we ended up having to pay for a 5.5 hour taxi ride..the worst flying experience EVER"
Мінуси: "Not only was our flight cancelled but they didn't provide proper information or rebook us on a connecting flight from Kiev to Odessa..we ended up having to pay for a 5.5 hour taxi ride..the worst flying experience EVER"
Плюси: "Flight took off a little late but was fine overall."
Мінуси: "I got seated next to someone that probably weighed close to 350 pounds. Thankfully I had an aisle or else I would have lost consciousness at some point..haha"
Мінуси: "There was a 1 hour delay in our flight and so we missed our connection to Amsterdam, then we had to wait in Kiev airport for 3 hours just to get a room in a hotel near the airport. Customer service is horrible, no one cares about you or for all that you are going through."
Плюси: "The sit was realy small . No entertament . Simple plain. Since it was less than 3 hours flight . Ok."
Плюси: "Old plane's for the price of a European airline with new plane's"
Мінуси: "Their scales to weight the luggage are fixed to show more than actually is to overcharge the extra weight even my hand luggage was overcharge even that I came all the way from Mexico Madrid London.... and without any troubles on the connections but here it is a scam very unfriendly staff I felted humiliated will try to avoid this airline in the future as more as possible"
Плюси: "good was only one - we landed safety."
Мінуси: "poor airconditioning. it almost did not work tea and coffee onboard for 2euros they did not load my luggage!!! and it was my second time with Ukraine Intl Airlines when the forget to load my luggage. pity, i did not have a chance to choose another airlines. all the time they have very special surprises for their customers."
Мінуси: "They did not let me on the plane. This is the second time this year Ukraine International Airlines has done this. They did this in August also. So the choices are hire a taxi or wait a day. There are dozens of taxi drivers waiting each day for the people Ukraine Airlines bumps off flights. I took a taxi to Kharkov for 150 dollars last time. This time I am stuck in Kiev. To say it is a bad airline is an understatement. They did this others also."
Плюси: "Boarding in the plane on time and crew very good."
Мінуси: "No snacks and an entertainment"
Мінуси: "It was fine. A super drunk passenger was allowed onto the plane and sat next to me. I was allowed to sit in a different seat. Another tipsy passenger was set in one row over and was continuously sold alcohol throughout the flight by the crew"
Плюси: "Flights were on time"
Мінуси: "Bad and shaky seats. The person in front of me almost injured my child when he was reclining due to a problem in the seat."
Плюси: "The flight was ok because it is only 1 hour from Kiev to Odessa. The price is good"
Мінуси: "The food was bad, there was no water in the restroom"
Мінуси: "There was no meal option when I bought the ticket, so I got a very stern look and reprimanded because I didn't order vegetarian...so I didn't eat for 10 hrs. Generally rude and short, which I can understand somewhat because I did not speak the language."
Плюси: "They fly, they land. Mostly on time. Planes are ok, probably not new but are decent inside."
Мінуси: "Food is a problem. They just offer water to economy class passengers."
Мінуси: "Flight was delayed for 4 hours, dull waiting in airport. They gave us cold awful food while we waited."
Мінуси: "We bought tickets online via Kayak and there was not any notice that carriage of baggage is not included to tariff, so during check in they requested additional payment 30$ for 1 baggage."
Плюси: "Everything was right at scheduled time. Plane looked new and nice. Cabin crew was very polite and looked gorgeous!"
Мінуси: "You can get for "free" only a glass of water. Sandwiches, juices, soda, coffee etc. are for purchase only. It was a short flight, but UIA is not a low cost airline to charge for food."
Мінуси: "2 hours delay"
Плюси: "Very short flight, and I slept through mist of it."
Мінуси: "The seats were cramped. Also, the flight was delayed because the crew was kate to board."
Плюси: "The crew was amazing."
Мінуси: "Just perfect and on time"
Мінуси: "Because of health reasons, we wanted to cancel the flight but there was no such option. email@example.com"
Плюси: "Crew amazing .. seats not comfortable"
Мінуси: "Delayed boarding .."
Плюси: "Nothing really"
Мінуси: "The airline should at least provide a snack. It's 4 hrs of travel."
Плюси: "Good value/price ratio."
Плюси: "No different than other airlines as far as airplane goes. Crew was OK."
Мінуси: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."
Плюси: "The price"
Мінуси: "How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??"
Плюси: "Not so comfortable and no any food or drink beverage for free of charge"
Мінуси: "They should at clean and provide food and drink for free of charges"
Мінуси: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."
Мінуси: "seats are not comfortable at all"
Мінуси: "This is an international flight and the airline didn't even provide complimentary water or soft drinks"
Мінуси: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."
Мінуси: "Not bad"
Мінуси: "Landing was very rocky"
Мінуси: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"
Плюси: "Ontime departure and arrival. Friendly crew. Comfortable."
Мінуси: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."
Плюси: "Friendly crew. Pretty much on time departure. Comfortable."
Мінуси: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Плюси: "The worst airport ever"
Мінуси: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Мінуси: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Плюси: "was not full so had some space"
Мінуси: "that i can change my seat in advance, they put you in a middle seat, they leave late in one hour without any excuse, very old junky plane"
Мінуси: "Poor airline"
Плюси: "You get what you pay for, nothing more and nothing less."
Мінуси: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Плюси: "Professional crew paying fit"
Мінуси: "Paying for drinks"
Плюси: "An early landing made my onward journey so much easier."
Плюси: "Fast boarding on time departure nice crew"
Мінуси: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Плюси: "The flight itself went smoothly"
Мінуси: "I expected to atleast get a glass of water"
Плюси: "Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards"
Плюси: "Absolutely nothing"
Мінуси: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."
Плюси: "On time"
Плюси: "Quick flights"
Мінуси: "Long layover in inexciting airport Long, congested lines to board planes"
Мінуси: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Мінуси: "I want to make change flight but they where not helpful"
Мінуси: "We didn't get a glass of water. Shame on you"
Плюси: "Very nice crew, smooth flight, on time."
Мінуси: "The way of talking to the passengers."
Мінуси: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Мінуси: "Bad Service , so uncomfortable seats ,"
Плюси: "It was a fast flight, flights have a low bar for comfort and food. The seats were fine and I slept through the flight so I cannot comment on the food but everything was clean and the staff was polite. The style of the aircraft is what shocked me. It seemed modern and almost like they hired an interior design person for style not function."
Мінуси: "The flight was delayed. But hey, that happens with flights"
Мінуси: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Мінуси: "Delay. No apologies not even one."
Мінуси: "We wait 1.5 hour....no good air conditional....no water and no juice"
Мінуси: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."
Плюси: "Nothing at all . The only reason I get ticket from Pegasus was because they are landing near my house in stanstead airport"
Мінуси: "Nothing at all"
Мінуси: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Мінуси: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."
Плюси: "we arrived the airport late but luckily the counter close 30 minutes before flight departure the ground staff help us check through baggage to our final destination-Milan"
Мінуси: "We arrived late and had to run over the airport to not missing our next flight. Arrived from Paris and had to take flight Istambul to Antalya."
Авіакомпанії, які здійснюють рейси із Анкара, вжили додаткових заходів безпеки й оновили свої правила перевезення, щоб краще задовольняти потреби мандрівників. Ці правила можуть бути різними залежно від авіакомпанії.
Посилені гігієнічні заходи
Щоденне прибирання та встановлення HEPA-фільтрів у салоні літаків на рейсах із Анкара
Захисна маска на борту є обов'язковою. Маски на рейсах із Анкара надаються
Дотримання безпечної відстані
Місця по центру на рейсах із Анкара забронювати не можна
Тестування перед перельотом
Тестування на антитіла та симптоми на рейсах із Анкара
Гнучкі умови скасування
Відсутній збір за внесення змін. Шукати авіаквитки із Анкара із гнучкими умовами